Austin was very thorough and knowledgeable & made the unexpected problem an easy fix! I would recommend this service again to others in the area! Thank you!
Breanna Ryzner
02/28/2025
I had Tyler come out since my cables had come off the pulley and I wasn't able to use my garage door. He arrived on time and was able to diagnose the issue. He gave me a few quotes for repair and replacement and explained each one. It took him about an hour from arriving to fixing the garage door. Overall I'm happy with the service provided. I will definetly use them again.
Stephen Bartos
02/27/2025
Great service. Very professional technocian, Mark St. Clair. Would request him again.
Harold Hajoway
02/26/2025
Last night around 8 my garage door broke, called into Precision around 8:30, tech Tyler A was here by 8:30 next morning. Unfortunately for me I needed a new door. He worked up a quote and it was I stick and will be installed tomorrow afternoon.
Kim Rubright
02/20/2025
New garage door opener install. Tyler A. was professional and did a great job!
Josiah Doles
02/20/2025
Austin was great installing our garage door openers and worked hard to make sure everything went well and worked as it should . Thanksguys
Jerry Fox
02/14/2025
Mark did an awesome job. He replaced my broken springs and a few other items like worn out bearing. I called at 8 and he was here by 930 and finished by 11. The price was a little shocking but what isn't these days. But I haven't had to replace anything major since the door was installed in 1998.
Deborah Burgoyne
02/14/2025
Our garage door wouldn't open; turns out the springs broke. Precision Door was able to come out the same day within 4-6 hours of my call! The job was completed during the same visit and our tech, Dylan, was knowledgeable, respectful and helpful. We would definitely recommend and use them in the future.
Sharla V.
02/12/2025
I needed an urgent repair for my garage door. Austin Z. was prompt and kind. He skillfully repaired it and it is now seemingly working like new.
NM
02/10/2025
Gary Staats
02/09/2025
Tyler A did a great job. He came right away, diagnosed the issue, gave us options and went straight to work. He completed the job quickly and was so polite, positive and friendly. I highly recommend him!
Susan Helke
02/07/2025
GREAT CUSTOMER SERVICE! Dylan Smith-Gailey and Derek Larch very Professional great Job Guys
Frank G LaGarde Sr
02/04/2025
Danny Mills
02/04/2025
Thank you so much for the great job that was done to install my new door and explaining everything about it and I'm so thankful that I was able to upgrade my Genie door opener. The installers did a great job with the install and clean-up. I appreciate the time that was spent going over everything. I highly recommend Precision Garage Door for anyone. Thank you
Karen Kline
02/03/2025
We had Tyler A. stop by and help us out with our garage. Our spring snapped clean and he was nothing but polite and easy to work with the entire time. Even showed our dog attention, which made her extremely happy! Great service, thorough explanation of everything we needed. Huge shoutout to Tyler!
MegaGamer99
01/30/2025
Dylan was polite and professional, and completed the necessary repair. Great same-day service!
Jeff Schroeder
01/30/2025
Pam Canon
01/30/2025
Andrew Meena
01/27/2025
Michelle Beyer- Stackhouse
01/27/2025
Sean S did a great job of explaining the situation and why certain parts of my garage door was not working. He was thorough and very helpful. Thanks Sean for coming out on a cold Sunday!!!
Vanessa Freiman
01/26/2025
Called Precision the morning it was bitter cold. The manager of the location scheduled me in right away when my motor burned out and we did not have access to our garage. Tyler came out and took care of us. He was professional and very courteous. Recommend Precision Door to anyone. Keep up the great work Tyler!
mark rambach
01/25/2025
amazing! timely, knowledgeable and friendly same service.
Melanie Ryshen
01/23/2025
Tyler was great. He arrived early and was finished within a hour. He explained everything that needed to be done and reviewed everything with before he left.
david moore
01/23/2025
I highly recommend Precision Garage door Technician Austin Z showed up promptly, was educated about my issues and explained my options very well. He was friendly and courteous and it was a pleasure to talk with such a nice serviceman. I will continue to use them in the future
Patty Wright
01/23/2025
Garreth and Mike were awesome! They replaced my garage door opener and rebuilt the mechanics of the door in a very timely manner.
Amanda Bowden
01/22/2025
Derek did a great job installing our garage door. Unbelievably was able to complete the install in subzero weather!
Don Raleigh
01/22/2025
What a great company! Garrett Rogers was great to work with. He answered all my questions. Great experience!
Gary Miller
01/19/2025
I went out to go to work this morning only to find that the spring on my garage door had broken. Too heavy of a door to lift myself so I got on line looking for a repair service in my area that could come out the same day. Precision Garage Door of Akron had same day service available. Perfect. I went to their web site and booked the appointment on line. Booking on line was extremely easy. It listed days and times available. I chose the time, filled in all the pertinent information, and was done. I received an e mail almost immediately confirming my appointment. About 25 minutes before the time frame I was given I received a text message with a picture of the man, Garreth, that would be coming to my house. A few minutes later I got a phone call from that person, telling me he would be here in about 20 minutes. They hit the very beginning of the 2 hour time window I was given exactly on the dot. The service man, named Garreth, was neatly dressed and very professional. He looked over my situation, and presented me several options. He explained what each option contained, but didn't push or pressure me in any way. I ended up going with the least expensive option which involved changing the single broken spring and installing a new spring, and as it is a double wide door, he suggested installing an additional spring to ease the burden on the garage door opener. He did the job a lot faster than what I had thought it would take. The garage door works a LOT more smoothly, and much quieter than before. I am extremely happy and satisfied with the results of the service I received from Garreth, and Precision Garage Door of Akron, and I would and will recommend them to anyone I come in contact with that needs work done on their garage door. Top Notch all the way !!!
Bassbme B.
01/13/2025
Garreth did an absolutely wonderful job inspecting and replaceing all that was wrong with our door. He promised and he delivered. great job and good conversation.
Steve P.
01/08/2025
We called on Monday and our service tech was out the next day. We needed another spring for our door. Our tech Garreth, talked to me about going to need bearings and rollers too. We decided on getting another garage door. Garrett spent time with me on the doors and gave me his opinion which I appreciated. Wonderful tech and I would recommend him. Never tried to sell me on anything but what we called him for (spring). That makes a big difference! Thank you Garreth!
Kelly Dreher
01/07/2025
Every aspect of my experience with them was professional, well communicated and timely from Shaun to Derek!
Rae Presz
01/06/2025
Bob Jones
01/04/2025
Brandon M. was personable, professional and very knowledgeable. He installed a new door and opener, and explained all details. Thank you Precision Door and Brandon!
Cathi Pifer
01/02/2025
Austin did a great job! He arrived promptly at the scheduled time, diagnosed my problem quickly, and installed my new garage door opener efficiently. He was friendly and approachable.
Kurt Stemple
01/01/2025
My experience with Precision Door was exceptional. I called on a Saturday morning and within a couple of hours Shaun S came out to fix my door. Shaun was very descriptive of the issue and gave me options on the best route. He really took his time to explain why my door was broken. The total time spent on fixing my door was within an hour. This is definitely my go to if anything else goes wrong. There is also a warranty so I have comfort in that as well. Highly Recommend.
TKD
12/29/2024
Sheila Betleyoun
12/25/2024
Shaun S. installed a new Genie garage door opener. We are very pleased with how quit it is. Shaun was very helpful in helping us choose the opener that was best for our needs. He was very polite and friendly and we felt comfortable having him in our house. We would definitely recommend Precision Garage Door to family and friends.
Ellen Savage
12/23/2024
Shaun S was the best was on time curious, friendly, was in and out without waking the kids from thier naps and full of information when I asked questions.
Josh Harris
12/20/2024
Maurie Jones
12/19/2024
Wanted to give a shout out to Austin Z. Fixed our garage door. Very kind, courteous and focused worker. 10/10 recommend. Thank you for fixing it all up.
Amanda Balawender
12/19/2024
After no response back from two other companies, Precision Garage Door came the same day. Larry was proactive in explaining everything and replaced springs and rollers in no time. Very happy to have a working garage door again!
Lucy Herman
12/16/2024
Tyler A. was out to replace our busted door spring and pointed out the years of wear on the rollers and bearings that contributed to the failure. He got us setup with all new gear and now the garage is the smoothest I've ever seen. Great work all around!
Zachery Tittle
12/16/2024
Technicians Shaun and Tyler did a great job! Thank you very much for fixing my garage door.
Robert Merriweather Jr
12/16/2024
The doors better then I could of image!!!
Michael Chilcott
12/15/2024
Very happy with the service I recieved. Very punctual and professional.
Julie M
12/14/2024
Starting the day, we found our garage door spring had busted!!! Our tech Shaun S. was pleasantly helpful! Precision Garage Door services came within 4 hours and were professional and knowledgeable. Thank you again!!
Terri Branney
12/13/2024
Tyler displayed expert knowledge, candid recommendations, and professionalism with customer service. 5-star experience all the way.
Chad Pochubay
12/13/2024
Thank you for fixing/replacing my spring coils immediately. I called around 2:00 pm and Mark St Clair (the service Tech) showed up around 3:00 PM. Mark is fantastic. He was professional and very efficient. After he inspected my garage door and the coils, Mark explained everything in detail and provided options for the repairs. Thank you Mark and Thank you Precision Garage Door for you prompt service.
Nader A.
12/12/2024
Thank you for fixing/replacing my spring coils immediately. I called around 2:00 pm and Mark St Clair (the service Tech) showed up around 3:00 PM. Mark is fantastic. He was professional and very efficient. After he inspected my garage door and the coils, Mark explained everything in detail and provided options for the repairs. Thank you Mark and Thank you Precision Garage Door for you prompt service.
Nader A
12/12/2024
We had two remotes and a door entry that quit working. Shawn was able to identify and resolve the issues. He also discussed a few pointers/services we'll need to consider moving forward. Precision worked around our schedule, Shawn was prompt, professional, extremely knowledgeable and friendly. This is the third time we've needed their services and have never been disappointed. We definitely recommend them.
Jane
12/11/2024
