We had a great experience with Austin our technician. He called to let us know he was on his way, showed up with great attitude, addressed & fixed the issue with a broken spring on our large garage door. He was thorough in explaining the issue & helped sort out our extended warranty. Overall impressed with my initial call for requesting service as well as the end product... a functioning garage door! Sincerely, Heather Fleiner
Heather F.
07/03/2024
Couldn't have been better. Tech arrived earlier than expected. Text announcing arrival time and Tech's name. He was very curious and professional. Gave us an estimate before starting the job. Actual bill was a bit lower than his estimate. He made certain everything was working properly before leaving.
Lois L
07/02/2024
Technician Garreth made a house call to repair garage door. He was timely and very helpful and professional. Would highly recommend his services.
Kristi Schulte
07/01/2024
I was unable to open my garage door due to broken springs. I made several calls to local companies who did not return my call. I called Prescision and they were out in about an hour. I was given 3 estimates by their tech GARRETH in his opinion on what I needed. He explained ALL options well. My garage door is now working fabulously. Would use Precision again.
Linda Schultz
06/29/2024
Our garage door was broken. I contacted Precision and they set up an appointment that meshed with my time frame. There were numerous text reminders and a picture of the installed. Sean, the installer, was very professional and resolved the issue quickly. I am very pleased with the repair.
Ken Shillingburg
06/28/2024
Garreth and Austin were professional and efficient. They quickly repaired my garage door. They were pleasant and very helpful thank you for all you do!
sue hobbins
06/28/2024
Excellent, quick and professional service. Jack did a great job explaining everything and the options I had. There was no pressure and he was very knowledgeable and efficient.
Mark C.
06/28/2024
Excellent, quick and professional service.
Mark Cristallo
06/28/2024
CAME OUT SAME DAY AS CALLED IN. CAR STUCK IN GARAGE. MARK ST CLAIR WAS MY TECH. VERY EFFICIENT, COURTEOUS, AND GOT RIGHT TO WORK. CLEANED UP AFTER DOING WORK GAVE ME THREE ESTIMATES TO CHOSE FROM. THIS WAS HELPFUL TO GET THE RIGHT PRODUCT FOR ME. THANK YOU...
Paul Stitt
06/26/2024
Garreth was very friendly and knowledgeable. He completed everything quickly! Very happy with his work!
Laura C.
06/26/2024
Garreth Rogers was very thorough, knowledgeable, friendly , quick, and gave us multiple quotes. Very happy with work completed.
Laura Crowe
06/26/2024
Austin was timely, friendly, knowledgeable.
Patsy Yaeger
06/25/2024
I've relied on Precision Garage Door for many years & for repairs or replacements for 4 houses. I wouldn't call anyone else. My latest Door is gorgeous & was installed in just a couple of hours w no clean-up on my part. Highly recommended.
Cathleen M.
06/24/2024
The bracket for the spring came out of the wall at about 11:30 on a Saturday night and it was fixed by 12:30 the next day. My technician, Tim, was knowledgeable and fast. Very happy with the work. He also checked the bearings and ensured that everything is as ready to go, including showing me how to grease it. Thank you!
Jason Keating
06/23/2024
I think that every person that I encountered is to be commended for their professionalism and courteous behavior. Both these qualities are rare these days and I appreciate my service provider, Jake, who was timely and kept me abreast of what he was doing. I especially appreciate the time he took with me to get my garage door opener operating and hooked up to my cell phone. He took the time to make sure I would be able to appropriately use the opener with my cell phone. I do want to make sure that I give thanks to all the receptionist who I encountered. Each one with whom I spoke helped to decrease my stress and made me feel as if my needs were a priority. Thank you all again and again.
James Roberts
06/21/2024
Very pleasant experience. Had Mark St.Clair as our technician and he was great. He looked over my door and told me what needed to be done then gave me three options for the work needed done. Hope I never have to have work done again but if I do I'll call Precision and ask for Mark
Jeffery Murphy
06/21/2024
Ross Petersen
06/19/2024
They were able to come the day we called but we chose to have them come the next day. Jack the technician was very friendly and professional. Thanks.
Jennifer Schepp
06/18/2024
Tim arrived promptly, he was the same technician who worked on the door 2 years ago same great service.
Glenn Francis II
06/18/2024
Technician Shaun S. from Precision Garage Door did a fantastic job fixing our broken garage door, on a Sunday no less. He showed up promptly, got the broken garage door open so I could get my car out, and finished the repairs in an hour. He thoroughly explained everything, and was friendly and helpful through the entire process. Thank you Shaun!
Tamara Traut
06/16/2024
Called at 9AM Saturday, the tech was here by 10, done by 11:15. Highly recommended.
Roger Smith
06/15/2024
Elaine Cerveny
06/13/2024
William Adkins
06/10/2024
Replaced garage door opener. Works great. On time and friendly. Answered all my questions
Linda Moldovan
06/08/2024
Stan Cate
06/07/2024
Kevin Brett
06/07/2024
Service was quick and efficient. Our technician, Tim C. was great. He was friendly and knowledgeable. Would use again.
Doreen Woods
06/05/2024
Adam Kiser
06/05/2024
Tim C. Was very knowledgeable, easy to talk to and very down to earth. He explained everything as he did it and was very honest and timely in his work! Great company, this is the second time we have used Precision Door….
Kevin Amburgy
06/04/2024
Tim was very supportive! He tried different ways until find a solution to fix our garage door! Definitely I recommend Prevision!
Roberta Marin
06/04/2024
Had a wonderful experience with Austin. Did a complete overhaul of the garage door system. Quality work completed in a timely manner. Very professional. Thank you again Austin!
Russell Edelheit
06/02/2024
Prompt, efficient, friendly and quality door installed. The garage door is the first thing I see when I get home and now I'm happy for one more reason as it looks perfect.
Lisa K.
06/01/2024
This is my second time using Precision for a new garage door / system. Tyler and Matthew were both extremely professional and knowledgeable and super quick! Would recommend them all day . Good work guys 👏🏼👏🏼👏🏼
Rachel Orenga
05/31/2024
A big thank you to Tyler A. for the outstanding job replacing our garage door opener etc. Professional man and work. Would definitely recommend.
Louise Hale
05/30/2024
Tyler was prompt, friendly, very knowledgeable, and efficient!! Did a great job and I am completely pleased with the results. Thank you and will happily recommend!!! kp
Karen Prasser
05/29/2024
Prompt, efficient, friendly and knowledgeable.
Lisa Kunstler
05/29/2024
Matthew was precise and professional, making certain I understood the process. Very kind too.
Cynthia Ott
05/28/2024
Fast and friendly service. Tyler and crew did a great job very quickly and efficiently. Have used Precision in the past and never had a problem.
Phil Gibbs
05/28/2024
My garage door "broke" over the holiday weekend. I went on Precision's website and quickly and easily made an appointment for the following Tuesday. Tyler Adkins was here before 8:30 Tuesday morning and within an hour he replaced the broken pieces, rollers and all the necessary parts to get the door up and running smoothly. I could not be happier and I would highly recommend these guys to anyone!
Sharon Fitzgerald
05/28/2024
Garreth was knowledge and professional. We had called for an electric eye replacement. a full inspection was done and we replaced the door rollers on his recommendation
Mary C.
05/26/2024
Thomas Millis
05/24/2024
Great customer service. Prompt and dependable, would definitely recommend!
linda marie
05/23/2024
They were able to come and fix my problem on very short notice. Very friendly as well. :)
Kelly Lynn
05/17/2024
Margaret Sells
05/16/2024
My technician was Shaun/ He arrived on time and quickly determined what the problem was. All four of my remotes died at the same time and they were only a little over a year old. He reset the code. He was very nice and positively would only want him to come back again!!!
Sharon Evans
05/15/2024
Precision Garage Door of Akron is great. And our Technician, Jack Graves, was excellent! I will, from now on, only call this company for all garage door service and/or equipment. I also highly recommend our technician, Jack Graves! I had a rather complicated repair, but he figured out the problem and got the job done!
Patty C.
05/13/2024
Linda Limburg
05/12/2024
Garreth was very knowledgeable and friendly. He diagnosed our problem quickly and fixed everything perfectly! He also took time to answer all of our questions. Thank you!
WarrenHeidi Caskey
05/11/2024
John Bauer
05/11/2024
The two technicians Shaun and Garreth did a great job accessing the problem with my garage opener. They explained the problem and the options for a replacement. Everything was on the truck, so the opener was replaced today. Before leaving they made sure everything was okay.
Julia Graham
05/10/2024