My garage door "broke" over the holiday weekend. I went on Precision's website and quickly and easily made an appointment for the following Tuesday. Tyler Adkins was here before 8:30 Tuesday morning and within an hour he replaced the broken pieces, rollers and all the necessary parts to get the door up and running smoothly. I could not be happier and I would highly recommend these guys to anyone!
Sharon Fitzgerald
05/28/2024
Matthew was precise and professional, making certain I understood the process. Very kind too.
Cynthia Ott
05/28/2024
Fast and friendly service. Tyler and crew did a great job very quickly and efficiently. Have used Precision in the past and never had a problem.
Phil Gibbs
05/28/2024
Garreth was knowledge and professional. We had called for an electric eye replacement. a full inspection was done and we replaced the door rollers on his recommendation
Mary C.
05/26/2024
Thomas Millis
05/24/2024
Great customer service. Prompt and dependable, would definitely recommend!
linda marie
05/23/2024
They were able to come and fix my problem on very short notice. Very friendly as well. :)
Kelly Lynn
05/17/2024
Margaret Sells
05/16/2024
My technician was Shaun/ He arrived on time and quickly determined what the problem was. All four of my remotes died at the same time and they were only a little over a year old. He reset the code. He was very nice and positively would only want him to come back again!!!
Sharon Evans
05/15/2024
Precision Garage Door of Akron is great. And our Technician, Jack Graves, was excellent! I will, from now on, only call this company for all garage door service and/or equipment. I also highly recommend our technician, Jack Graves! I had a rather complicated repair, but he figured out the problem and got the job done!
Patty C.
05/13/2024
Linda Limburg
05/12/2024
Garreth was very knowledgeable and friendly. He diagnosed our problem quickly and fixed everything perfectly! He also took time to answer all of our questions. Thank you!
WarrenHeidi Caskey
05/11/2024
John Bauer
05/11/2024
The two technicians Shaun and Garreth did a great job accessing the problem with my garage opener. They explained the problem and the options for a replacement. Everything was on the truck, so the opener was replaced today. Before leaving they made sure everything was okay.
Julia Graham
05/10/2024
Tim C. did a great job on customer service. He took his time to explain his inspection of the door & options. He was personable & honest straight forward. I knew they were the company for the job. I'll submit another review when the door & life are installed.
Michael Mayer
05/10/2024
King Ogbogu
05/09/2024
Years ago I had worked with Precision Garage Door Services for a small repair on my two car garage. After recently experiencing two springs snap I reached out via chat to make my request. Lauren was exceptional via chat and was able to have a tech out the next day. I received continuous communications letting me know that Jack their Akron based technician was arriving, a photo of him, a call ahead from him personally, and a warm greeting and introduction at my door. Jack was outstanding! He walked me through his process, he provided me with multiple options, he patiently answered my questions and was able to complete the necessary repairs all in the same day. Oh and he also used a leaf blower to clean up any portion of mess. I will only use Precision and would highly recommend their team. If working with Akron, ask for Jack!
Kat
05/09/2024
Although I was initially unhappy with the product and service I received, Precision Door went out of their way to make it right and handled my complaint both promptly and appropriately. I really appreciated this and would recommend them to others.
Jessie Hill
05/07/2024
Great service and attention to detail! Jack walked us through several options and offered his expertise in helping us make a sensible and stylish decision on our new garage door.
Andrea
05/06/2024
Austin was professional and knowledgeable. We're pleased with the service we received.
Lauren Wallace
05/06/2024
Tim C. called to confirm that he was on his way and arrived promptly for our scheduled appointment. He listened to my concerns, identified some issues, and completed warranty work in a very professional manner. Tim reviewed the work he had done with me and discussed some potential problems I could have with our garage door in the future. I am very pleased with the service Tim C. provided and would highly recommend him.
Harriet R.
05/05/2024
Called because my spring broke. They sent a technician the very same day! The technician, Tim C., was super nice and gave me 3 price options. He also explained everything to me in a respectful manner and gave me pointers for maintenance that I could do myself to help keep my garage door in great working order.
M M.
05/05/2024
Jack Graves was the technician that came to my home this morning to fix my garage door. He was personable, knowledgeable and efficient. He offered several solutions for me to consider. He explained them all in detail. He finished the job in a timely manner. I highly recommend Precision Door of Akron. They offer 24/7 service which I appreciated.
Linda Higbie
05/04/2024
Precision Garage performed an exceptional job. Austin demonstrated meticulous attention to detail and provided clear explanations at each step of the process. Overall, it was a highly satisfactory experience.
Roger Lee
05/04/2024
Our 25 yr old garage door motor stopped working today. Made a call to Precision Garage Door and literally 3 hours later had a new, operational door with the latest technology. Tyler was quick to assess the issue and make solid recommendations. He was kind, friendly and took time to make sure we were comfortable with all the equipment. His installation and cleanup was impeccable too! In all ways, a great experience working with Tyler/Precision.
Robin F.
05/03/2024
Outstanding service today by Tyler. Very thorough inspection of all 3 doors and recommendations for service and preventative maintenance. I am impressed with the new rollers and springs available today. Highly recommend Precision Door and Tyler for annual service and any repairs.
Randall Beyer
04/26/2024
Assocuate was efficient and very informative. He helped me with finding a solution. Quality work and equipment.
Ruthanne Kvet
04/26/2024
Marc
04/25/2024
This is not the first time that we have dealt with Precision Door and each time we have gotten the same results. Perfection, customer service, and friendly and professional technicians. Our technician, Steve, was here on time and completed our garage door and opener installation very quickly and efficiently. He explained all the workings of our new system, and even set up the smart opener in our car! We will not hesitate to call Precision in the future if needed and will HIGHLY recommend them to anyone that needs garage door service.
Kathleen
04/25/2024
Jack G. from the Akron Team was Kind, Friendly and explained everything. Also pointed out important details regarding our service needs. Would definitely recommend.
Tameka Hale
04/25/2024
chloe Angel
04/25/2024
Very fast to respond and very good service customer service.
India Tony
04/24/2024
Very friendly and knowledgeable representative.
Don Alt
04/24/2024
Richard Tomsho
04/23/2024
We had a broken tension spring on our garage door, called Precision and they were out to us in 2 hours. Our tech Tyler Adkins replaced the spring and bearing plates very quickly and had our door operating hood as new. He was very friendly and professional, I really appreciate him getting this sorted so quickly. Would recommend Precision to anyone.
Bob Strobel
04/23/2024
Quick response, good pricing, Tim C was courteous, friendly, quick, and very good at his job
Bob Wiemers
04/22/2024
Tim the technician was on time, very friendly, professional, and knowledgeable. He went over everything including the options before starting the repairs. Tim made all the repairs in a timely manner, then did a service check of the garage door to make sure it was operating properly. He finished with lubricating all the rollers, and hinges. Tim was a pleasure having here, and look forward to having him return should we need another service call.
Gary Siers
04/22/2024
Garreth and Shaun (hope that is how he spells it) did and awesome job. Informative with choices and delivered a quick service. I didn't shop around so hope i got a great prices but am happy with the speedy work and solution to my problem
Dianna Herchek
04/22/2024
Steve & Shaun were great! Efficient, on time, courteous plus they lived my pups! We have a really big door that needed the bottom panel replaced. Looks great and works again!
Adrienne Nemura
04/20/2024
Steve and Shawn did a great job! Showed up on time and completed the job in a timely manner with a sense of humor.
Wendy C.
04/19/2024
Steve and Shawn did a great job! Thanks!
Wendy Catchpole
04/19/2024
Got a quote from Austin, excellent customer service from Cathy and quick & perfect install with Matthew. Highly recommend getting your new garage door with them!
Jenny Salisbury
04/18/2024
Professional, respectful and knowledgable. Door looks great, is quiet and operating as one would expect after i stall. Very pleased with the workand how great the technicians were.
Diane W.
04/17/2024
ushunterv
04/15/2024
Service was fast and right on time! Service technician was friendly and explained the best options for us!
Donald Davis
04/15/2024
Frank R Smrdel
04/14/2024
Tyler A. repaired our garage door on a Sunday! Very courteous and professional. I highly recommend Precision Garage Door of Akron!
Cathy Hirt
04/14/2024
Michael Genet
04/13/2024
Great experience. Our repair/sales tech Tyler was very informational. Our install tech Matthew did a fantastic job. The door is beautiful and we are very happy with it.
Abigail Ellis
04/12/2024
Austin did a great job on helping get my broken garage door closed and secured during our initial meeting. It took a few weeks for the special order door came in, but when it did, Austin came back out with Steve and they got the job done quickly and cleaned up after they were done. Very happy with the the service from the two tech's and the people on the office. I would hire them again. Thank you!
Aaron Rich
04/11/2024