Precision was pleasant to work with on the phone in scheduling our emergency service. Technician Austin was polite, knowledgeable, and did a great job of the new installation and overhaul of our door.
Eric Soudry
03/28/2024
Our garage door technician truly went above and beyond! The scheduling program had gone awry on the Saturday we were to scheduled to have a new door opener installed. Jack, our technician, called to apologize and offered to still come that day even though it would be considerably later than our requested noon-2:00 slot. We okayed the delayed start, and Jack went over as much as he could with us over the phone so he could begin the installation quickly once he arrived. He was finally able to begin our job just after 7:00, and he stayed to finish - with our permission - until 10:15! He was apologetic and kind and professional and very tired, but he was happy to go over our new Liftmaster Elite opener and answer any questions we had. We love the new opener with its brightly illuminating LED lighting, its quiet operation and built-in security camera. And one cannot really ask for a more dedicated service technician than Jack!
Jennifer Klika
03/27/2024
Very polite tech and fast getting repair done. Looks amazing
Cheryl Lillie
03/26/2024
Laurence Mccallum
03/26/2024
Fast, professional, friendly, no pressure. Gave us the info to make an informed decision.
Larry Catchpole
03/25/2024
Cali Scala
03/23/2024
He was on time and communicated exactly what needed to be done. Very professional
barbara campbell
03/23/2024
Cain Chapman
03/23/2024
I was very happy with their prompt response time and the competent on-site service man and the friendly office staff. I have no idea how competitive their prices are but we were in need of a quick response to get out of our broken garage door and they did the job!!
Laurel Houck
03/22/2024
Catherine Berkheimer (C Berkh)
03/21/2024
Rep. Was highly professional
Gregory Beck
03/20/2024
Quick and great service.
Wayne Pamer
03/20/2024
The worker came the same day of the call, explained the problem, was very nice and respectful, did a good job.
Kathryn Bowen
03/20/2024
Sabrina Gonzales
03/20/2024
Steve and Matthew removed my old garage door and installed a new one. They were amazing. Everything looks great, works great and was done really quickly. I would recommend Precision for sure.
Rich Kohanowicz
03/20/2024
Very skilled technician. Jack Graves was very kind and honest!!! He did an amazing job!
Carvel Pantages
03/19/2024
Steve and Tim were great. Start to finish. Professional and timely. 5/5
Brode Rozuk
03/19/2024
Installation was very quick for two doors and an opener. Very professional!
Dave Woytek
03/18/2024
Tyler A did a great job. Our door was quickly fixed and works better than new. Highly recommend Precision Door
Marlos Begeny-Mahan OD
03/18/2024
Our technician was Jack Graves. He was awesome and made the experience a good one. No stress and fixed our garage door without any issue. Would definitely recommend!
Katelyn Onusic
03/18/2024
Sandi Randulic
03/18/2024
Our repair man, Mathew Brown, gave us a photo and message 25 minutes prior to his arrival. He arrived on time and completed the door replacement in the estimated 2.5 hours. The door matched our HOA standard design specifications perfectly. The job was cleaned up nicely. The service man went over all required maintenance prior to his departure. Nice job!
Keith Riley
03/18/2024
We had a spring break and the arm from the garage door opener broke loose from it's attachment to the wall (the closed center bracket). I called at 5:30 AM and was promised a technician would be here between 8 and 10 AM and would call prior to arrival. Tyler A. called around 7:40 AM and arrived just before 8. He inspected the garage door issues and made his recommendations for needed repairs. With our approval he repaired the garage door, cleaned up the area and was done before 9:30. I think the price was fair and he did not deviate from his estimate.
Thomas P.
03/17/2024
Highly recommend Percussion Gargage Door of Akron! They originally installed my garage door with an auto door opener around 20 years ago. So when my door opener stopped working - I call them and they came out the same day and Tim C. Solved the issue in no time. Thanks Tim!!!
Brad Mitcheltree
03/16/2024
Tim was determined to fix my garage door opener he had to rewire opener.He was very professional doing his job. Thanks again John Coleman
John Coleman
03/16/2024
I located this company via a google search for nearby garage door repair companies. I noticed a favorable rating history, so I took a chance. I wasn't overly impressed by my initial phone call as it was answered by a computer and transferred me around while I tried to remember which buttons it was telling me to press for the service I sought. However, I eventually spoke with a pleasant woman who scheduled an appointment for the same day. My technician Tyler called prior to arriving and was very knowledgable and pleasant to speak with. He examined my problem and offered several options after explaining what he saw. It was obvious he knew exactly what he was talking about and was an expert at his craft. I chose the best option for me and my situation and before I knew it, Tyler was working on the door as his mobile unit housed all of the items needed for the repairs. We talked throughout the repair and he never missed a step. After about 45 minutes, I excused myself and returned about 5-10 mins later and much to my surprise, Tyler had finished the job! *BTW, it is worth mentioning that this was a Friday afternoon and when Tyler finished, it was about 5:00 PM and he had another appointment to get to, but never hurried any handling of his job or explanation to me at all. Tyler was a true professional and truly refreshing in this day and age.
Michael Lupo
03/16/2024
Great company !!! Jack, the service technician, was here within the hour of my call. He immediately found the issue and went over solutions and fixed the issue immediately. Great service technician and company
Steve Baker
03/16/2024
I was very Impressed with Kyle and the work he did. He explained everything in detail and in terms I can understand. He showed up 2 hours after I called to make appointment. He provided me 3 options to choose from. He finished installation in less than 2 hours. He reviewed with me how to use and the warranty. He was extremely polite and professional.
sam hajj
03/14/2024
I recently had the pleasure of working with Garreth from Precision Door to address issues with my garage door. From the moment I called, the service was prompt and professional. Here are some highlights of my experience: Same-Day Service: I was pleasantly surprised when Garreth arrived on the same day I called. His efficiency and responsiveness were commendable. Expertise and Assessment: Garreth demonstrated extensive knowledge about garage doors. He carefully assessed the situation, considering the longevity and conditions of my garage door. His insights helped me make an informed decision about proceeding with repairs and maintenance. Quality Workmanship: Not only did Garreth replace the torsional springs, bearings, and cables, but he also ensured that everything was functioning optimally. The repair work was top-notch. Outstanding Customer Service: Garreth was friendly, approachable, and took the time to explain the repairs. His commitment to customer satisfaction was evident throughout the process. In summary, I highly recommend Garreth and Precision Door for any garage door needs. Their professionalism, expertise, and same-day service truly set them apart. Thank you, Garreth, for a job well done!
Eric Putt
03/14/2024
Today our garage door would not open. We called Precision for same day service and they came through for us. Tyler Adkins arrived on time, was friendly, explained the problem and gave us several options. He completed the job as quoted. We are so pleased we called Precision Garage Door of Akron.
Angela Irby
03/13/2024
Thank you to Austin Zink who arrived the same day as our call for help and was finished with the repairs quickly and efficiently. He was friendly and professional. We always use Precision Garage Door of Akron and have always been satisfied with the work.
Dee L.
03/13/2024
Came out the same morning we called for malfunctioning door. Tim C. gave us the news and quote for broken spring. He started work right away and fixed the problem, then made sure we accessed the door from inside and outside, remote, etc.. Cleaned area and asked if everything was satisfactory. It certainly was.
Diana Hester
03/13/2024
Austin was very polite and efficient in finding the problem with my garage door , I recommend him anytime!
Dee Mayle Hallam
03/12/2024
Tim called and advised me as to when he would arrive and was right on time. That was the first thing that impressed me about Precision. I explained to him what the problem was with the door and he went right to work, checking out everything on the door. He reviewed with me what was causing the problem and also other issues the door had and would need attention down the rood. He was very professional and knowledgeable about the door. I was very happy with the work and the great customer service!
Nancy P.
03/12/2024
Tyler A. did a fantastic job with our garage door repair. He explained everything that needed done & gave us different options for the repair. He was professional & courteous. I would highly recommend Tyler A. & Precision Garage Door Service. Also, their online booking service was super convenient & hassle free. Excellent experience!
Tammy S.
03/11/2024
Seems like most catastrophic home failures occur on Sundays. I feel very fortunate to have contacted a company that provides emergency service 7 days a week. Even more fortunate was that our repairman was Austin Zink. He was kind, informative, prompt and professional. He was also knowledgeable and respectful of our budget. I will be sure to use this company if a need arises in the future. Thank you. Alma Olson
Alma Olson
03/10/2024
Great price on a new door and motor, inspection to install in a week. Would recommend!
Conner Novak
03/08/2024
We needed new garage door springs after our original 17-year-old ones snapped around noon on a Thursday. With a couple of hours that same day, courteous Austin arrived and did a professional assessment, and once we accepted that estimate, completed the replacement in under the estimated time. By 4 PM, everything was fixed, all old parts removed from the premises, existing system tested and lubed, and Austin was gone. I can't imagine it going any more quickly and smoothly that that.
Keith M.
03/07/2024
Austin was very professional and did not try to oversell. It was as a pleasure doing business with him. Matt and Austin did the installation and it went great. The quality of their service was impeccable.
Scott Brumbaugh II
03/07/2024
We were trapped in our garage when the spring broke! Tyler A. did a great job replacing the broken spring and other worn parts ASAP. Same day service!
Marlos B.
03/07/2024
Tim C. was awesome. Was able to fix my garage in a timely manner and it works better than ever before. Would definitely recommend Precision to everyone with a garage.
Matthew Cowling
03/06/2024
Replaced all moving parts except hinges. Tech: Tyler B did a excellent job and would highly recommend this company
Michael Hunter
03/05/2024
Precision Garage Door was fast and efficient with scheduling the appointment. Once the tech, Tyler, came out he assessed the issue and was able to replace the broken unit same day. Polite, efficient and reliable!
Sheena Cloninger
03/04/2024
Risa Goehrke
03/04/2024
The technician that came to fix my garage door Tim Consentino was very professional, polite, and courteous. He explained everything that he would be doing and also quoted 3 different options. He explained everything that he had done once he was finished. He also let me know about any other problems that could arise with the door and how to watch out for any issues that could possibly come up. I enjoyed conversing with him, he's very approachable and professional and there should be more like him around, he makes for a happy day.
Crystal L.
03/04/2024
very professional
William Sterner
03/04/2024
Garage door is old and grinded when we tried to open, called Precision Door and they got out to us same day on a Sunday so we could retire the old door and get a new one in. Tyler Adkins was fantastic, talked us through everything we needed to know with types of door and financing. Super nice and knowledgeable, won't take any of my garage door business elsewhere in the future because of that guy alone, A++
Jason Hemsley
03/03/2024
We are very pleased with the services provided by Precision Door. Our garage door springs cracked and it was Sunday morning. I called for service and within 2 hour our technician Tyler Adkins was arrived and went to work inspecting the door. He gave us 3 options for repairs and we choose the premium option which basically was a total rebuild or our doors hardware. Tyler was very thorough and accomplished the repair in a little over an hour. He was polite and answered all of my questions. Great company to deal with.
Jim L.
03/03/2024
I am very pleased with the work performed by Precision Door. The springs on our door broke and within 2 hours of me calling our technician Tyler Adkins arrived. He thoroughly inspected my door and came up with 3 different repair types. We chose the premium service since we had not had a service call in years. Tyler went right to work and a little over an hour he was done, cleaned up and was ready to leave. He was very polite and answered all of my questions.
Jim Lowery
03/03/2024
Fast, reliable company with great workers..
Richard Hunt
03/03/2024