DEBORAH SMITH
04/10/2024
Installer was very professional. Explained what he was doing, and afterwards showed us pictures. Before he left explained how the remotes work and installed the outside keypad. Definitely a great experience. I definitely will use Prrecision again.
Jack Egan
04/10/2024
Tim C. Did a great job repairing my garage door. He was very polite and explained everything that was needed to fix the door, answered all my questions and the price was fair for all the product and time that was needed.
Carol Evans
04/09/2024
Tyler was a pleasure to work with. Gave me several options to choose from when our cable for our garage door broke. Highly recommend!
Nancy Vicars
04/09/2024
Austin was knowledgeable and answered all our questions. Very polite
Robert Miller
04/09/2024
Nicole Walsh
04/08/2024
Austin was extremely helpful and efficient while replacing my garage door unit. He thoroughly explained all my options and after choosing one, he showed me how to utilize all the new features. Very knowledgeable and helpful! Excellent work!!! Thank you so much!!
Scott Tarbuck
04/06/2024
Jack Graves did a great job explaining what the issue was. We are satisfied with Precision Door.
Barry S.
04/04/2024
Our garage door jammed with a broken spring on Saturday of Easter weekend with our vehicles inside. Precision Door Service had a service technician, Tyler, available to respond the same afternoon. Precision emailed a bio and photo to introduce Tyler before his arrival, and Tyler called when he was in route with an ETA. Upon arrival, Tyler inspected the door and presented us with a detailed estimate for three repair options since the door and hardware were over 30 years old. The option we chose included the spring replacement (upgrade to 2 springs for safety), and various hardware items that were worn, and the re-use of some items that were still in serviceable condition. Within 2 hours we were up and running again. Tyler was extremely friendly and courteous as well as very knowledgeable and efficient. Thanks for being available and prompt on a holiday weekend and kudos to Tyler for a job well done! Precision is a class act!
David Donner
04/01/2024
Came out same day to give estimate and scheduled for the next week Everything went smoothly and Matthew was very nice and helpful
Melanie Misko
04/01/2024
Garreth was very courteous and got the job done very quickly! He explained everything really well too. Thank you Garreth.
Cindy Davis
03/29/2024
Precision garage door did a most fabulous job installing new panel to my existing garage door which was damaged. Matthew did a meticulous job installing and I don't think I'll call anybody to work on my garage door again other than Precision garage door! Great job guys!
Michael Stephens
03/29/2024
Precision was pleasant to work with on the phone in scheduling our emergency service. Technician Austin was polite, knowledgeable, and did a great job of the new installation and overhaul of our door.
Eric Soudry
03/28/2024
David Lewandowski
03/28/2024
Fast response and repairman did a great job!
Debbie Handley
03/28/2024
Our garage door technician truly went above and beyond! The scheduling program had gone awry on the Saturday we were to scheduled to have a new door opener installed. Jack, our technician, called to apologize and offered to still come that day even though it would be considerably later than our requested noon-2:00 slot. We okayed the delayed start, and Jack went over as much as he could with us over the phone so he could begin the installation quickly once he arrived. He was finally able to begin our job just after 7:00, and he stayed to finish - with our permission - until 10:15! He was apologetic and kind and professional and very tired, but he was happy to go over our new Liftmaster Elite opener and answer any questions we had. We love the new opener with its brightly illuminating LED lighting, its quiet operation and built-in security camera. And one cannot really ask for a more dedicated service technician than Jack!
Jennifer Klika
03/27/2024
Very polite tech and fast getting repair done. Looks amazing
Cheryl Lillie
03/26/2024
Laurence Mccallum
03/26/2024
Fast, professional, friendly, no pressure. Gave us the info to make an informed decision.
Larry Catchpole
03/25/2024
Cali Scala
03/23/2024
He was on time and communicated exactly what needed to be done. Very professional
barbara campbell
03/23/2024
Cain Chapman
03/23/2024
I was very happy with their prompt response time and the competent on-site service man and the friendly office staff. I have no idea how competitive their prices are but we were in need of a quick response to get out of our broken garage door and they did the job!!
Laurel Houck
03/22/2024
Catherine Berkheimer (C Berkh)
03/21/2024
The worker came the same day of the call, explained the problem, was very nice and respectful, did a good job.
Kathryn Bowen
03/20/2024
Sabrina Gonzales
03/20/2024
Steve and Matthew removed my old garage door and installed a new one. They were amazing. Everything looks great, works great and was done really quickly. I would recommend Precision for sure.
Rich Kohanowicz
03/20/2024
Rep. Was highly professional
Gregory Beck
03/20/2024
Quick and great service.
Wayne Pamer
03/20/2024
Steve and Tim were great. Start to finish. Professional and timely. 5/5
Brode Rozuk
03/19/2024
Very skilled technician. Jack Graves was very kind and honest!!! He did an amazing job!
Carvel Pantages
03/19/2024
Tyler A did a great job. Our door was quickly fixed and works better than new. Highly recommend Precision Door
Marlos Begeny-Mahan OD
03/18/2024
Our technician was Jack Graves. He was awesome and made the experience a good one. No stress and fixed our garage door without any issue. Would definitely recommend!
Katelyn Onusic
03/18/2024
Sandi Randulic
03/18/2024
Our repair man, Mathew Brown, gave us a photo and message 25 minutes prior to his arrival. He arrived on time and completed the door replacement in the estimated 2.5 hours. The door matched our HOA standard design specifications perfectly. The job was cleaned up nicely. The service man went over all required maintenance prior to his departure. Nice job!
Keith Riley
03/18/2024
Installation was very quick for two doors and an opener. Very professional!
Dave Woytek
03/18/2024
We had a spring break and the arm from the garage door opener broke loose from it's attachment to the wall (the closed center bracket). I called at 5:30 AM and was promised a technician would be here between 8 and 10 AM and would call prior to arrival. Tyler A. called around 7:40 AM and arrived just before 8. He inspected the garage door issues and made his recommendations for needed repairs. With our approval he repaired the garage door, cleaned up the area and was done before 9:30. I think the price was fair and he did not deviate from his estimate.
Thomas P.
03/17/2024
Tim was determined to fix my garage door opener he had to rewire opener.He was very professional doing his job. Thanks again John Coleman
John Coleman
03/16/2024
I located this company via a google search for nearby garage door repair companies. I noticed a favorable rating history, so I took a chance. I wasn't overly impressed by my initial phone call as it was answered by a computer and transferred me around while I tried to remember which buttons it was telling me to press for the service I sought. However, I eventually spoke with a pleasant woman who scheduled an appointment for the same day. My technician Tyler called prior to arriving and was very knowledgable and pleasant to speak with. He examined my problem and offered several options after explaining what he saw. It was obvious he knew exactly what he was talking about and was an expert at his craft. I chose the best option for me and my situation and before I knew it, Tyler was working on the door as his mobile unit housed all of the items needed for the repairs. We talked throughout the repair and he never missed a step. After about 45 minutes, I excused myself and returned about 5-10 mins later and much to my surprise, Tyler had finished the job! *BTW, it is worth mentioning that this was a Friday afternoon and when Tyler finished, it was about 5:00 PM and he had another appointment to get to, but never hurried any handling of his job or explanation to me at all. Tyler was a true professional and truly refreshing in this day and age.
Michael Lupo
03/16/2024
Great company !!! Jack, the service technician, was here within the hour of my call. He immediately found the issue and went over solutions and fixed the issue immediately. Great service technician and company
Steve Baker
03/16/2024
Highly recommend Percussion Gargage Door of Akron! They originally installed my garage door with an auto door opener around 20 years ago. So when my door opener stopped working - I call them and they came out the same day and Tim C. Solved the issue in no time. Thanks Tim!!!
Brad Mitcheltree
03/16/2024
I was very Impressed with Kyle and the work he did. He explained everything in detail and in terms I can understand. He showed up 2 hours after I called to make appointment. He provided me 3 options to choose from. He finished installation in less than 2 hours. He reviewed with me how to use and the warranty. He was extremely polite and professional.
sam hajj
03/14/2024
I recently had the pleasure of working with Garreth from Precision Door to address issues with my garage door. From the moment I called, the service was prompt and professional. Here are some highlights of my experience: Same-Day Service: I was pleasantly surprised when Garreth arrived on the same day I called. His efficiency and responsiveness were commendable. Expertise and Assessment: Garreth demonstrated extensive knowledge about garage doors. He carefully assessed the situation, considering the longevity and conditions of my garage door. His insights helped me make an informed decision about proceeding with repairs and maintenance. Quality Workmanship: Not only did Garreth replace the torsional springs, bearings, and cables, but he also ensured that everything was functioning optimally. The repair work was top-notch. Outstanding Customer Service: Garreth was friendly, approachable, and took the time to explain the repairs. His commitment to customer satisfaction was evident throughout the process. In summary, I highly recommend Garreth and Precision Door for any garage door needs. Their professionalism, expertise, and same-day service truly set them apart. Thank you, Garreth, for a job well done!
Eric Putt
03/14/2024
Today our garage door would not open. We called Precision for same day service and they came through for us. Tyler Adkins arrived on time, was friendly, explained the problem and gave us several options. He completed the job as quoted. We are so pleased we called Precision Garage Door of Akron.
Angela Irby
03/13/2024
Thank you to Austin Zink who arrived the same day as our call for help and was finished with the repairs quickly and efficiently. He was friendly and professional. We always use Precision Garage Door of Akron and have always been satisfied with the work.
Dee L.
03/13/2024
Came out the same morning we called for malfunctioning door. Tim C. gave us the news and quote for broken spring. He started work right away and fixed the problem, then made sure we accessed the door from inside and outside, remote, etc.. Cleaned area and asked if everything was satisfactory. It certainly was.
Diana Hester
03/13/2024
Austin was very polite and efficient in finding the problem with my garage door , I recommend him anytime!
Dee Mayle Hallam
03/12/2024
Tim called and advised me as to when he would arrive and was right on time. That was the first thing that impressed me about Precision. I explained to him what the problem was with the door and he went right to work, checking out everything on the door. He reviewed with me what was causing the problem and also other issues the door had and would need attention down the rood. He was very professional and knowledgeable about the door. I was very happy with the work and the great customer service!
Nancy P.
03/12/2024
Tyler A. did a fantastic job with our garage door repair. He explained everything that needed done & gave us different options for the repair. He was professional & courteous. I would highly recommend Tyler A. & Precision Garage Door Service. Also, their online booking service was super convenient & hassle free. Excellent experience!
Tammy S.
03/11/2024
Seems like most catastrophic home failures occur on Sundays. I feel very fortunate to have contacted a company that provides emergency service 7 days a week. Even more fortunate was that our repairman was Austin Zink. He was kind, informative, prompt and professional. He was also knowledgeable and respectful of our budget. I will be sure to use this company if a need arises in the future. Thank you. Alma Olson
Alma Olson
03/10/2024