We had a problem with our garage door not working properly. Our service technician came out and diagnosed the problem and fixed it in no time at all. Also lubricated rails and changed lights to a lower wattage. Problem was open and close sensors needed adjusted. Also explained that high wattage of light bulbs cause problems with our particular brand of opener. Nice guy and fair price. Will continue using this door company
Vince G.
02/01/2024
Great company- extremely professional technician Michael! We would never trust our doors with anyone but the best!
Amber Coppenger
01/31/2024
Jack Graves did a great job today getting my garage door back into working order. He paid attention to details that were important and made sure the repair was thorough and safe. Happy to recommend him.
dotintime
01/30/2024
Garreth did a Professional, Outstanding, and timely, repair to our door... it is operating better than ever! Friendly, confident, AND a dog lover! Thanks for everything, and we will surely stick with you and Precision when we upgrade to a new door!
Tom Colaizzi
01/30/2024
Tara Santarelli
01/29/2024
Precision sent out Steven Clark, a knowledgeable professional to repair my garage door. He provided excellent advise, details and was up to the challenge. I had confidence in his efficiency and timely service and will request him for future needs.
Pamela Turner
01/29/2024
Technician was great very knowledgeable and courteous excellent customer service
Mark Savage
01/29/2024
Pamela T.
01/29/2024
Tim C did a fabulous job and was extremely professional. Thank you so much and would highly recommended Precision door!
Ludovic Gazso
01/29/2024
Jack Graves with Precision Garage Door of Akron arrived quick. Explained his assessment of garage door disfunction and reviewed options of repair and cost. Very efficient and professional.
Melissa Bodiford BSN RN
01/28/2024
Bernadette Crosman
01/27/2024
Garreth was on time and extremely helpful during our service call. He was very knowledgeable about the products and did a terrific job for us.
Jason S.
01/27/2024
Austin was amazing! Very knowledgeable and up front about the repairs. My issue ended up being a minor fix but he followed the company's policy to the letter. Austin also has a great personality and very personable! The company was well represented! I will chose Precision Garage Door for all my garage needs. Thank you for a quick response and peace of mind!
Bridget Enold
01/27/2024
Our technician Austin was on time, knowledgeable, and very courteous.
Louis Coccaro
01/27/2024
Cindy Halleck
01/26/2024
Steve was very nice and quite helpful.Thank you!
Jay Williamson
01/26/2024
My technician was amazing-Michael took his time to do a thorough job and explain everything. We are entirely satisfied with our garage door repair!
Marilyn Frazier
01/25/2024
Jack did an amazing job. He was timely, courteous, and explained everything he was going to do before the job (replacing both garage door motors and sensors) and went over everything he did after the job was complete. He explained how both the remotes and key pads operated and when the time comes, change the batteries. I highly recommend this company and will be using them again when we replace both garage doors.
Michael Brady
01/25/2024
Prompt, good quality service by pleasant professional man.
Al Narraway
01/25/2024
Matthew was very professional and installed our new garage door quickly.
Michael McBride
01/25/2024
Called this morning and had a technician come out same day and was prompt and on time. Jack Graves was very kind, professional and very knowledgeable and explained everything and knew what the issue was right away. Even fixed the problem right away as well. Even educated me with a few things to know in the future and keep in mind and answered all my questions. Would definitely recommend this company!
Kim Beba
01/24/2024
Our technician Garreth was courteous and professional. He quickly diagnosed and solved the problem with our garage door.
Don Beesing
01/24/2024
Worth the price. Professional experience all the way around. Our tech Tim C did a wonderful job. No problems whatsoever!
Joseph Regallis
01/24/2024
Tim C, the technician was very knowledgeable and helpful. Suggested quite a few different options. Did call him after hours to make some changes in the and he gladly answered.
NIKUNJ PATEL
01/23/2024
Precision Door was a very positive experience. I'm an older woman and hate when I have to deal with unexpected problems that involve a major expense. My appointment was the day after I called. Tim Cosentino put me at ease very quickly. He explained my options thoroughly and put up with my many questions. Tim has a way of putting you at ease when you're close to being stressed. His installation work was impeccable. After a phone call to his boss, they came up with a remedy that reinforced my door. Everything now runs smoothly and quietly. I highly recommend Tim Cosentino and Precision Door.
Karen Smith
01/23/2024
Michael Bowman was Awesome and Very Professional
Jim Noall
01/22/2024
Just when you wonder if anyone understands the concept of customer service, your faith in humanity is restored. My garage door didn't open all the way, unbeknownst to me, so when I backed out of the garage, the top of my Jeep hit the bottom of the door and bowed it out enough that I needed to get it replaced. Insert sad face emoji here.... Called Precision Door. They came out immediately, or I should say technician Steven Clark came out. What an outstanding service professional! He was extremely personable and easy to communicate with. He assessed the situation promptly. He even noticed that I was having a problem with my other garage door opener and took it upon himself to investigate and correct the situation, which was a wire that had come loose. Needless to say, I truly appreciated the effort - with a smile no less - since I was down to only one working door and I was stuck opening it manually until Steven showed up and helped me troubleshoot the situation. My garage door is ordered and will be installed this week or maybe next. But the best part of this whole deal was Steven, who was outstanding. What a great representative for his company! Hopefully I won't need to do business with Precision Door again any time soon, but if I do, I know who to call.
Denise Louie
01/22/2024
Denise L.
01/22/2024
We had a new door installed today and our installer was very personable, professional and efficient. We paid significantly less than what was quoted at a big box store and we got more options presented to us as part of our price and a much better warranty. We very highly recommend Precision for your overhead door needs!
angela weber
01/22/2024
Tim was very professional and repair was completed quickly.
Jenny Groth
01/22/2024
Tech was thorough and friendly. Fixed our issue and answered our questions. Was a pleasure working with them
Fr. Nicholas Wyslutsky
01/22/2024
Ethan Dunbar
01/21/2024
great customer service from Tyler A ! super helpful and got the job done well. I would highly recommend this company to come out for your service.
Luke Schaney
01/20/2024
Patrick Rinder
01/20/2024
Sarah S.
01/19/2024
Great place and Austin was very professional an got the job done
Perry Chapman
01/18/2024
Great place and Austin was very professional an got the job done , highly recommended
Perry C.
01/18/2024
Professional, friendly, and efficient work! Super thankful for Tyler B helping to make my garage door work again, especially in these cold temps! He went above and beyond!
Lindsey Epling
01/18/2024
Marc Fiorentino
01/17/2024
My garage door was not opening. I called Precision door on Monday afternoon, the next morning they sent out a technician to fix the problem. Tim arrived right on time and assessed the issue. I needed new springs, bearings, drums, and torsion cable. All was taken care of quickly and very professionally, I am very pleased with the the job!
Mary M
01/16/2024
Steve Walston
01/16/2024
Quick to arrive. Very professional and took the time to troubleshoot the issue with me and explain what was being done and replaced throughout the process. Would recommend for anyone needing service call.
Ryan Haynes
01/16/2024
Michael explained everything verbatim was an absolute joy to have in the Home did not rush. The job was more than pleasant!
cathy strain
01/15/2024
Austin was so helpful and did a great job helping us with our garage door issue.
Rosana Marchese
01/15/2024
Michael Bowman was very knowledgeable, friendly and worked fast to get my busted door up and running, despite it being 11 degree outside. He walked me through the issues I had and explained the options to fix them, as well as making sure I was happy with everything before he left. Great service!
Vince Costello
01/15/2024
The technician was fast friendly and professional
Barbie Fullen
01/15/2024
Austin did a great job. Knowledge and experience. Thank you
Hotel Tech
01/15/2024
Antoinette B.
01/15/2024
Very professional and efficient.
John A Reminder
01/15/2024
Same day weekend service, friendly and knowledge technician. Quickly diagnosed various issues and gave multiple quote options.
Nick Hatch
01/13/2024