Garage Door Repair in Akron, OH - Page 9

Frank Dougherty

Technician Paul was very professional honest gave me different options to fix issue and was able to resolve problem .

Teresa Kormanik

Tyheim was on time and professional. He explained what he was going to be doing and how long it would take. He then explained what he had done and made suggestions for future maintenance.

Tony Adams

The Garage door spring broke in our Garage. Precision came and replaced the springs for free after 16 years of use. They have a lifetime warranty and honored it. I am very happy with their service and the service man that came.

Conni Shaeffer

Precision door came out the morning after I called. Paul was excellent, he replaced the pin pad and serviced the garage door, he's pleasant and skilled. I always call them for any garage door issues.

Sandra Shaffer

I had them come out and give me a price at appointment Actually came out a second time for re Measurement They actually came a 3rd time for measurement and And then tell me they can't do it Due to an issue with the garage Which I wouldn't have cared but you wasted my time on 3 appointments Do they know time is precious

Mary Bird

Overall Precision Door provided a quality product. We had some service issues and they did make good so far on what they sold us. Long lead time for the door but this is not a Precision Door issue.

Stephen Maple

I called to get a quote over the phone to have a new door installed on 2/8/22 and the girl that answered the phone took my information and said someone would call me back. I called again on 2/9/22 because I was never contacted, same situation she took my contact information again and said she would have someone call me and she put a note that this was my second time calling. Still no phone call 3 days later.

Haley Antell

Easy to book an appointment. Tyler arrived on time and was super knowledgeable. I was very impressed with this company. Thank you!

Erik Rueschman

This was the second time I've used Precision Door, and the technician, Tyler, was just as fast, knowledgeable, courteous, and friendly as the first technician that came out a few yrs ago. Tyler pinpointed the issue w/in 5 mins, had the needed part on hand, and the problem was fixed w/in 20mins. He even adjusted the door a bit to ease the stress on the door opener. And all the while giving me advice on possible future problems due to my door's age and design. Could not recommend this company highly enough!

Josh Maximovich

The best door company in the area! Honest, Professional and on time!!

Rich Hajdu

Had a broken spring, bearings, and some other miscellaneous problems. Austin came out, fixed. It professionally was very nice and handled everything perfectly. Not a cheap experience, But it was all done, right.

Michael Schutz

They showed up in a timely manner with only one day scheduling appointment was in and out very quickly very nice and courteous!

Theodore Sahley

Very pleased with this company. In 2018 installed a new Precision opener and today resolved a problem with the door not going down all the way. Very happy with tech guys, office and communications. Best Door company so far and I have used three of them todate.

David Heater

Technician seemed to really know his stuff about garage doors. Especially for Sunday worker.

Robert Core

Updated in July 2023: Gareth Rogers and Michael (whose last name I did not catch) came out today to repair the actual metal door, which had been bent though my children's misadventures. Gareth and Michael were professional, polite, and comprehensive. They performed the repairs very quickly and had me come outside to review them with me. We noticed that the keyed manual release mechanism stuck a tiny bit when going back into the door. They immediately saw that this needed to be fixed, explained what they were going to do, got out their drill and other equipment and started in on the fix. 5 minutes later they walked through a second inspection with me, and everything was perfect. Thank you again, Precision! ADDENDUM - Gareth let me know that Precision has changed at the corporate level - their actual location is still a locally owned franchise. They honor existing lifetime warranties, but may not keep the original records. He immediately asked the office to send me the original paperwork with my new invoice, but make sure you have your old paperwork. ORIGINAL REVIEW FROM May 2018 - Also was 5 stars: Tyler Barnhart came out to my house when I had an issue with my 15-year old garage door (NOT done by Precision). He solved my immediate issue, and explained the benefits of a new door. He was patient with our schedule, and came out to speak to my wife and me a few times. He was knowledgeable, polite, and not pushy at all. We signed a contract and made a down payment. Today, several few weeks later (Precision was ready to install very quickly after signing, but we had to schedule around other home repairs) Tim Dunne and his crew came and had the new door installed in a few hours. Tim was as polite and professional as Tyler. He took a TON of time walking me through the remote, the access panel, and made some last minute adjustments to the key entry - he stayed until everything was working exactly as it should, and answered all of the (probably dumb) questions I asked. Exceptionally fair pricing, wonderful techs, great service and a lifetime warranty - Thank you, Precision!