Garage Door Repair Reviews in Akron, OH (Page 9)

Precision door came out the morning after I called. Paul was excellent, he replaced the pin pad and serviced the garage door, he's pleasant and skilled. I always call them for any garage door issues.

- Conni Shaeffer

Thanks Conni for the very nice 5 star review of Precision Garage Door Service of Akron and our outstanding service technician Paul! We appreciate your continued support and business for taking care of your garage door.

I had them come out and give me a price at appointment Actually came out a second time for re Measurement They actually came a 3rd time for measurement and And then tell me they can't do it Due to an issue with the garage Which I wouldn't have cared but you wasted my time on 3 appointments Do they know time is precious

- Sandra Shaffer

Ms. Shaffer, yes we understand everyone's time is valuable. It is unusual that we would return 2 times after our initial appointment but in your case our technician was worried about the structure you wanted the door installed. We sent our lead technician out on the 3rd visit after the prior tech requested a second opinion on the viability of your installation. Upon his inspection, he determined the structure was unsafe due to the roof separating from the sidewalls of the home and we could not perform the door installation. That was not noticed during the prior 2 visits. It is unfortunate that your time was wasted and we apologize for that but we needed to ensure we gave you accurate information from a senior member of our team to understand what we could or could not do for you.

Overall Precision Door provided a quality product. We had some service issues and they did make good so far on what they sold us. Long lead time for the door but this is not a Precision Door issue.

- Mary Bird

Thanks Mary for the review and information on your garage door installation. We appreciate your understanding on the lead time to acquire your door. The supply chain issues affecting our country seem to have plagued every kind of product including garage doors.

I called to get a quote over the phone to have a new door installed on 2/8/22 and the girl that answered the phone took my information and said someone would call me back. I called again on 2/9/22 because I was never contacted, same situation she took my contact information again and said she would have someone call me and she put a note that this was my second time calling. Still no phone call 3 days later.

- Stephen Maple

Easy to book an appointment. Tyler arrived on time and was super knowledgeable. I was very impressed with this company. Thank you!

- Haley Antell

Thanks Haley for the kind words for our service technician Tyler, his knowledge and Precision Garage Door of Akron. We appreciate the 5 star review and look forward to serving you again in the future should you have any other garage door needs.

This was the second time I've used Precision Door, and the technician, Tyler, was just as fast, knowledgeable, courteous, and friendly as the first technician that came out a few yrs ago. Tyler pinpointed the issue w/in 5 mins, had the needed part on hand, and the problem was fixed w/in 20mins. He even adjusted the door a bit to ease the stress on the door opener. And all the while giving me advice on possible future problems due to my door's age and design. Could not recommend this company highly enough!

- Erik Rueschman

Thank you Erik for the great 5 star review and nice accommodation for our garage door service technician Tyler. We appreciate the recommendation too!

The best door company in the area! Honest, Professional and on time!!

- Josh Maximovich

Thanks Josh for the 5 star review for Precision Overhead Garage Door of Akron! We look forward to serving you again in the future if you have any other garage door needs.

Had a broken spring, bearings, and some other miscellaneous problems. Austin came out, fixed. It professionally was very nice and handled everything perfectly. Not a cheap experience, But it was all done, right.

- Rich Hajdu

Thanks Rich for the kind words for our garage door technician Tyler and Precision Garage Door! We stand behind our work and products and are happy to provide the great warranty service your received.

They showed up in a timely manner with only one day scheduling appointment was in and out very quickly very nice and courteous!

- Michael Schutz

Thank Mr. Schultz for the nice 5 star review for our garage door service. It is our goal to provide the fast service you received to all of our customers. Thanks for the kind words and we look forward to serving you again in the future should you have need for any other garage door services.

Very pleased with this company. In 2018 installed a new Precision opener and today resolved a problem with the door not going down all the way. Very happy with tech guys, office and communications. Best Door company so far and I have used three of them todate.

- Theodore Sahley

Thank you Mr. Sahley for the great 5 star review for Precision Garage Door and our service techs! We appreciate the kind words for our office staff too and look forward to serving you in the future should you have need for garage door work.

- Gary Mull

Thank you Mr. Mull for the 5 star rating for Precision Garage Door and our services.

Technician seemed to really know his stuff about garage doors. Especially for Sunday worker.

- David Heater

Thank you Dave! We work hard to be available when ever our customers need garage door service and repair. Glad we were able to take care of you needs.

Updated in July 2023: Gareth Rogers and Michael (whose last name I did not catch) came out today to repair the actual metal door, which had been bent though my children's misadventures. Gareth and Michael were professional, polite, and comprehensive. They performed the repairs very quickly and had me come outside to review them with me. We noticed that the keyed manual release mechanism stuck a tiny bit when going back into the door. They immediately saw that this needed to be fixed, explained what they were going to do, got out their drill and other equipment and started in on the fix. 5 minutes later they walked through a second inspection with me, and everything was perfect. Thank you again, Precision! ADDENDUM - Gareth let me know that Precision has changed at the corporate level - their actual location is still a locally owned franchise. They honor existing lifetime warranties, but may not keep the original records. He immediately asked the office to send me the original paperwork with my new invoice, but make sure you have your old paperwork. ORIGINAL REVIEW FROM May 2018 - Also was 5 stars: Tyler Barnhart came out to my house when I had an issue with my 15-year old garage door (NOT done by Precision). He solved my immediate issue, and explained the benefits of a new door. He was patient with our schedule, and came out to speak to my wife and me a few times. He was knowledgeable, polite, and not pushy at all. We signed a contract and made a down payment. Today, several few weeks later (Precision was ready to install very quickly after signing, but we had to schedule around other home repairs) Tim Dunne and his crew came and had the new door installed in a few hours. Tim was as polite and professional as Tyler. He took a TON of time walking me through the remote, the access panel, and made some last minute adjustments to the key entry - he stayed until everything was working exactly as it should, and answered all of the (probably dumb) questions I asked. Exceptionally fair pricing, wonderful techs, great service and a lifetime warranty - Thank you, Precision!

- Robert Core

Thank you Robert for taking the time to write out your 5 star review of Precision Garage Door and our great employees, Tyler, Tim and his crew! We are glad that you found our products and service to be exceptional and appreciate the kind words!