Garage Door Repair Reviews in Akron (Updated August 2026)

I chose Precision because of weekend availability..My technician was very professional explained all options completely..but in the end after doing research I found the cost too high for the job at hand and chose to go with another company .. I’m giving a two star rating again because of the costs involved

- Dave R

Hello Dave, we’re very sorry for your experience and would love the opportunity to make it right. We’re reviewing what happened and will be reaching out to you shortly.

We had a very good experience with tge service we received from Precision. Adam was very professional, knowledgeable and friendly. He answered all questions we had, identified the problem and quickly resolved it. I would highly recommend Precision for any work needed whether new installation or repair!

- Michael Thomas

Austin Zink has been out to service my garage door 2 times and I was very pleased with him. He was very efficient and finished in the amount of time he quoted me. He was very friendly and always smiling. I would highly recommend him.

- Linda Kovach

I have always found Precision Garage Door to be knowledgeable, responsive, and efficient. My technician Mike is very friendly and helpful.

- Wendy Turrell

Excellent experience, they came out right away, even on Sunday and had my issue fixed in under an hour. The technician was very polite and professional.

- DONALD HOHENADEL

We are repeat customer s. They installed our new openers on 2022. Very trustworthy

- Karen Rusnak

Had two different companies out before I called Precision. One of the companies installed actually the garage door. Precision was the only one that fixed the problem.

- David Simko

Precision did an awesome job!!! Professional, responsive and knowledgeable. Same day, very quick service. From the time we called until the multiple repairs were complete - 3 hours. Replaced the springs, drums, cables, bearings, and rollers. Would highly recommend.

- Jerry

Brandon was very nice and explain things to me. Thank you.

- Nancy Thacker

Great job. Michael was nice and kept us informed about door problems and options.

- Tammy Joiner

My 11 yo garage door opener suddenly died. Mark came and replaced it including tracks outside key pad and indoor switch in about 90 minutes. Everything is sweet now and I have the new feature of checking my garage door from My phone

- Hillary Sullivan

I had used this service in the past when the door was accidentally damaged a couple years ago. The professionalism and effectiveness sold me as a client.

- John Eichenlaub

I called same day as garage door stopped working. Mark arrived as scheduled same day and within 30 minutes had small repair and safety checks completed—and explained both. Without pressuring, Mark explained options for replacement should we need such in future for our aging garage door opener. Mark was professional and pleasant. Very thankful for prompt same day/unscheduled service!

- DKB

Was able to come promptly on short notice. Another company wasn't available for several days due to a holiday weekend.

- Paul Kapper

Fast, efficient, and great value. Know what you want. There are a lot of options and some are expensive. We were 100% satisfied.

- Alvin Coppolo

Max was our service technician. He was very friendly, professional, and detailed. And on time which is much appreciated. After talking, he provided a very complete quote and explained the available options for the LiftMaster 6690L. We briefly discussed another brand of opener. He stated that LiftMaster is much more reliable with fewer issues than other brands. However only one quote was offered and no other system was offered for comparison in performance or price. {I suppose I should have asked for a comparison quote}. He completed our installation very efficiently. The LiftMaster 6690L system operates very well. It is smoother and quieter than the old LiftMaster system that was removed. {It was original to my home but only 3 years old}. But not as quiet as I was hoping for. New rollers were installed but the door seems to continue to make popping sounds when traveling up or down. Can anything be done about that? I do have one major concern about the 6690L. It has a specialized designed LED light ring. What happens down the road when that LED light ring starts to have problems and needs replaced. And LiftMaster no longer offers it because they no longer produce it. LED lights do go bad much earlier than manufactures claim. I have not had good luck with LED lights. Most openers appear to use standard type light bulbs. Your comments please. Thank you, Gary Hulsey

- Gary Hulsey

Adam demonstrated exceptional knowledge and provided invaluable assistance. He was highly effective in clarifying information and addressing all inquiries.

- Julian Burns

Alec M did a great job checking out my garage door system. Very knowledgeable and personable!

- David Hayhurst

Precision has always been fast and dependable. Austin was friendly, explained everything and answered all of our questions. He made sure we understood everything about our new garage door opener. We will definitely recommend and use Precision again. Thank you for your wonderful service.

- Sharlene Rhein

Im very satisfied with my service Top notch and very professional

- David Harman

Came out the same day that I called. Asked some questions, took some measurements and was able to give us a quote in less than an hour. Compared to other quotes we received it was very competitive and we accepted it immediately.

- Richard Steele

Prompt ser vice. Technician was very knowlegeable and explained things very thoroughly.

- Richard Kupec

Michael was our technician. He was very professional and informative on the problem at hand. He corrected the problem and has the door operating more smoothly and quietly than ever before. A big thumbs up to the job he did.

- Susan & Mike Pallini

Pofessional and courteous

- lisa notch

Very efficient service

- DOROTHY Schooley

Mike was knowledgeable and friendly and he worked quickly. I appreciate the quick response. Thank you!

- Becky Pressley

Problem solved quickly and easily. Mark did a tremendous job.

- Ken Rabatin

We needed same day service during a limited window of time and Precision came through for us.

- Mary And Tom Southards

Mark was very professional and friendly, arrived early and gave me options for the service that needed to be performed to get my garage door back in working order. No pressure and was fixed very quickly. Very happy with the service and company. Would use them again and I would definitely recommend them.

- Antonino Pansera

Mike was tremendous! Knowledgeable, professional and courteous. Love the new system!

- Wesley Brookhouse