Garage Door Repair Reviews in Akron Area, OH (Updated August 2026)

I have nothing but fantastic things to say about Precision. From our installation in 2017 to my first service call need recently, they have been professional, kind, and well versed in expertise in their field. We absolutely love our quiet belt driven opener and high quality of the insulated door with the upgraded exterior finish that still looks like brand new nine years later. I had a torsion spring break and the great warranty covered it. I was back together in less than 24 hours and on a Sunday! Superior service from the phone call through the repair. Maxwell was a great tech and representative for the company. Look nowhere else...only use Precision!

- Dale

I have always found Precision Garage Door to be knowledgeable, responsive, and efficient. My technician Mike is very friendly and helpful.

- Wendy Turrell

Excellent experience, they came out right away, even on Sunday and had my issue fixed in under an hour. The technician was very polite and professional.

- DONALD HOHENADEL

Brandon was very nice and explain things to me. Thank you.

- Nancy Thacker

Great job. Michael was nice and kept us informed about door problems and options.

- Tammy Joiner

I called same day as garage door stopped working. Mark arrived as scheduled same day and within 30 minutes had small repair and safety checks completed—and explained both. Without pressuring, Mark explained options for replacement should we need such in future for our aging garage door opener. Mark was professional and pleasant. Very thankful for prompt same day/unscheduled service!

- DKB

Was able to come promptly on short notice. Another company wasn't available for several days due to a holiday weekend.

- Paul Kapper

Adam demonstrated exceptional knowledge and provided invaluable assistance. He was highly effective in clarifying information and addressing all inquiries.

- Julian Burns

Pofessional and courteous

- lisa notch

Very efficient service

- DOROTHY Schooley

Mike was knowledgeable and friendly and he worked quickly. I appreciate the quick response. Thank you!

- Becky Pressley

I choose Precision Garage Door service because it is a local business and close to my home. I was also happy with the response time. Signature: Thomas E. Hooper

- Tom Hooper

Great job

- Lawrence Young

I had Shaun come to my house in Hartville today and he was so professional and explained everything and answered my many questions. I certainly would recommend him. Such a pleasure to work with. Also, very polite. Thank you Sincerely, Lynn Miller

- Lynn Miller

Maxwell did an excellent job on our new garage door opener. He was very courteous and professional. He answered all our questions and concerns with a great amount of patience. We appreciated his efforts.

- Jim Dyer

Adam was informative, friendly and repaired the garage door opener in a timely manner. He informed me of potential problems and things to watch that may cause failure.

- Steve Dando

Mark st Clair was really great. He’s very professional and courteous. Very helpful. I will recommend this company to anyone who wants help with Garage doors. They are amazing & exactly knew what was the problem. They were better than my expectations . I wish more people are that kind and honest like him. Very happy with the service!!!

- Anoop Kapoor

Mark St.Clair was fantastic. He had serviced our opener several years ago and remembered us. Very knowledgeable. Found the problem and replaced the safety eyes. Open is working fine. Gladly recommend Perecision Door and Mr. StClair.

- Andrew Pfaff

Guys were great explained everything and went over. Everything very well friendly nice patient good workers.

- KB

Had Precision Garage Door out again for a different issue this time with the springs. Mark St. Clair was fantastic. Quickly assessed the issue and gave me a number of different quotes/replacement spring options to select from. Explained all the differences. After installation went over everything with me in great detail. Would highly recommend.

- Jay West

Mike was very professional and knowledgeable of the products. He advised of my needs and offered every available option while answering all my questions. My final decision was well informed.

- Lisa Zuder

I had technician Mark St. Clair. He was very helpful. He explained why the door wouldn't open with the garage door opener. He also found another issued. He showed me why i had both issues. He showed me what the repair would cost and how it was determined. He repaired this issue and answered my questions. He told me why my outside pas didn't work. It was a dead battery. He showed me how to change it. He was very helpful and courteous.

- Diane Ottobre

Shaun was very polite and professional. He showed me everything that was going on with my garage, and only fixed what needed to be repaired. He didn’t try to sell me on anything I didn’t need. He did a great job repairing my garage, and he did it the same day as the quote! This is the only company I will use in the future, and I will ask for Shaun if there are any future problems.

- Melanie Prosser

I am a repeated customer. Very happy with the service I got from Precision Garage Door today. Austin Z came on time and did excellent work on our garage door. He was very professional and honest in his work. He made sure, tested our door few times and stayed with me until it worked for me before he left the house. I would recommend anyone Precision Garage Door Company need help with their Garage Door.

- Ragu Ragunanthan

Have used in the past. On time and quality work. Shaun and team did a great job and even helped sync our cars before they left.

- Ethan

I forgot to put my car in park by mistake. My car rolled into my sons garage. I called Precision and the customer service was kind and efficient. Shaun who was the Rep that looked at door was amazing, efficient, kind and extremely thorough.

- Jeffrey Bruhn

I can always count on precision door for fast and reliable service. The technicians are always very kind as well as the people who are answering the phones. I often brag about this company.

- Kathy Shay

I have used this company before and have always been satisfied with their products and services. Today was no exception. Michael (the technician) spent about 5 hours replacing the mechanisms for my garage door. My garage is not a normal garage. It is made completely of stones and is nearly 100 years old. It has always been a “challenge” for any kind of work on it. The technician was friendly and worked continuously to fix the issues and to explain how to deal with the new equipment.

- Sharon Kimmy

Mark did a great job of elevating my situation and coming up with my option to take care of the situation that I was in thank you

- Dale Gritzinger

Always receive

- Kathy Pronio