5.0 1 2 3 4 5 23 Reviews

From Massillon, OH Homeowners

Garage Door Repair in Massillon, OH

Precision Garage Door

Same-day garage door repair in Massillon, OH, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Massillon, OH FREE Service Call With Any Repair

Serving Massillon, OH

Proudly serving the Massillon, OH community with same day service.

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Local Garage Door Repair in Massillon, OH

Precision Garage Door of Akron, Ohio provides same-day garage door repair in Massillon, OH, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Massillon, OH homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Massillon and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Massillon, OH

Serving Massillon, OH

and surrounding communities

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What Customers are Saying

Summary based on the 21 most recent customer reviews

Customers in Massillon consistently describe Precision Garage Door of Akron as professional, knowledgeable, and easy to work with. Reviews highlight fast response times, prompt arrivals, clear explanations, and technicians who complete repairs efficiently while delivering strong results. Many customers also praise the booking experience, fair or worthwhile pricing, and the company’s courteous, friendly service.

What Customers in Your Area Mention Most

Professionalism (12) Customers frequently describe the technicians and company as professional, courteous, and top notch, with service handled in a polished and dependable way. Expertise (10) Reviewers repeatedly praise the technicians as knowledgeable, able to explain issues clearly, and capable of diagnosing and fixing garage door problems effectively. Service (10) The overall service experience is described as excellent, outstanding, and easy to recommend, with many customers saying the company delivers a strong end-to-end experience. Responsiveness (8) Customers value the quick response to calls and appointments, including service that is often scheduled or reached within a short time frame. Speed (8) Reviews often note fast repairs and efficient work, with many jobs completed quickly once the technician arrived. Friendliness (8) Technicians are often described as friendly, pleasant, polite, and personable, which contributes to a positive customer experience. Communication (7) Customers appreciate clear explanations, ETA updates, detailed cost information, and technicians who keep them informed throughout the visit. Pricing (4) Several reviews mention fair pricing or feel the service was worth the price, with costs explained clearly before work began. Booking Experience (2) Customers mention easy online booking and a smooth appointment process, including helpful scheduling updates and notifications.

Recent Reviews from Massillon, OH

David Bissell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Massillon, OH 08/12/2026

The technician was very pleasant and very knowledgeable. He knew exactly what he was doing. Precision door is our go to company

Michael Reitenbach

Technicians: Michael Reitenbach

Service: Broken Garage Door Spring Repair

David Harman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Massillon, OH 06/25/2026

Im very satisfied with my service Top notch and very professional

Michael Reitenbach

Technicians: Michael Reitenbach

Service: Garage Door Repair

Doug Southworth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Massillon, OH 05/27/2026

Service was awesome, Maxwell Adamczyk did a great job, friendly and knowledgeable! Would recommend Precision Garage Door to anyone, very easy to book an appointment online and notifications of when the service man arriving with their picture! Great Job!

Maxwell Adamczyk

Technicians: Maxwell Adamczyk

Service: Broken Garage Door Spring Repair

Product: Springs

Alice Gessel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Massillon, OH 04/14/2026

I chose Precision because of your rating with BBB and years of experience. I was impressed with the quick response for my appointment (less than 24 hours). The problem was solved by Max, who was very courteous, professional and efficient getting the job done by replacing the appropriate parts.

Maxwell Adamczyk

Technicians: Maxwell Adamczyk

Service: Garage Door Repair

Product: Springs

Brandon Reinhart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Massillon, OH 01/18/2026

Shaun was awesome. He talked to me like a human and explained things very well. Gave me all the options which in my case was pricey but I was expecting it due to the age of the current door! Definitely worth the price and the financing option definitely will help! Thanks Shaun for the great work! This dude deserves a raise!

Shaun Sweitzer

Technicians: Shaun Sweitzer

Service: New Doors

Product: Garage Doors

John Fogler

Google 1 2 3 4 5
Massillon, OH 09/29/2025

Precision door is an extremely professional company. Shawn was very professional and polite. He did the complete repair at a fair price. All costs were explained before work was started, If I ever need garage door work again, they with out a doubt will be my first and only call.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Shaun Sweitzer

Technicians: Shaun Sweitzer

Service: General Service

Tina Foelgner

Google 1 2 3 4 5
Massillon, OH 09/11/2025

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

John Boda

Google 1 2 3 4 5
Massillon, OH 08/26/2025

Austin Z. Did a fantastic job, very professional/simple to deal with. Absolutely recommended as a technician and company.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Austin Zink

Technicians: Austin Zink

Service: General Service

Jason Castile

Google 1 2 3 4 5
Massillon, OH 07/23/2025

Derek was prompt, courteous, and knowledgeable. Thank you for the outstanding service and fantastic outcome.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Shaun Sweitzer

Technicians: Shaun Sweitzer

Service: New Doors

Robert Lyons

Google 1 2 3 4 5
Massillon, OH 07/17/2025

Although we didnt do business today the manager reaching out to give a more personal experience goes miles for me.

Response from Brandon Falone, President Business Owner

Were sorry to hear about your experience, Robert. We strive for transparency and quality service. Your feedback is valuable, and well be reviewing this situation to ensure we improve. We will be in contact with you to resolve this matter.

Service: General Service

Michelle Tates

Google 1 2 3 4 5
Massillon, OH 04/28/2025

Excellent service and professionalism. Our technician Michael was the best! So friendly and knowledgeable. Highly recommend Precision Garage Door of Akron!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Michael Reitenbach

Technicians: Michael Reitenbach

Service: General Service

Bobbi Risher

Google 1 2 3 4 5
Massillon, OH 04/22/2025

Tyler Adkins was my technician. Super professional and courteous! He fixed two doors within an hour and a half. The new system is so quiet and much better quality than my previous "junk". Recommend this company to anyone having garage door issues. Thanks so much Tyler!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Brad Adams

Google 1 2 3 4 5
Massillon, OH 10/07/2024

Garage door started acting up. Called Precision and Mark St. Clair was here within 90 minutes and made the necessary repairs. Excellent service!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Linda Limburg

Google 1 2 3 4 5
Massillon, OH 05/12/2024

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Service: General Service

Wayne Pamer

Google 1 2 3 4 5
Massillon, OH 03/20/2024

Quick and great service.

Response from Brandon Falone, President Business Owner

Wayne, thank you for taking the time to leave such a positive review! We're thrilled to hear that you were pleased with our service. If you ever need anything else, don't hesitate to reach out. Thank you for choosing Precision Garage Door!

Service: New Doors

Patricia Rohrbaugh

Google 1 2 3 4 5
Massillon, OH 02/17/2024

New garage door and springs. My tech was Steve Tennant. Completed 2-15-24. Very good job.

Response from Brandon Falone, President Business Owner

Hi Patricia, thank you for taking the time to share your positive experience with us! We're thrilled to hear that Steve provided excellent service while installing your new garage door and springs. We appreciate your business!

Service: New Doors

Margaret Snodgrass

Google 1 2 3 4 5
Massillon, OH 02/06/2024

Excellent service thanks Tyler A

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Francis Elum

Google 1 2 3 4 5
Massillon, OH 01/05/2024

Excellent, prompt, same day service provided by the technician. Tyler A. called on his way with an ETA, and was very polite and knowledgeable. Everything was explained in detail with pricing and Tyler had everything on his truck and made the repairs in a very neat and timely manner. I would definitely recommend Precision Door Service for any of your overhead door needs.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Lisa Hall-Lillo

Google 1 2 3 4 5
Massillon, OH 12/10/2023

Tyler was very helpful and efficient. I was happy with the price, we didnt want to do it ourselves anymore. I would recommend.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Joan Pelser

Google 1 2 3 4 5
Massillon, OH 10/08/2023

Garreth from Precision Door Services did a superb job on repairs to our garage door. He was very knowledgeable and took into consideration the longevity and conditions of the garage door to give the homeowner a well-informed decision on proceeding with repair and maintenance. Quality support and outstanding service! Highly recommend and I will use their company in the future due to his personalized experience and support he provided today! Thank you so much!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Garreth Rogers

Technicians: Garreth Rogers

Service: General Service

Nancy Hamilton

Google 1 2 3 4 5
Massillon, OH 09/19/2023

Michael was thorough and explained everything. He made the repairs quickly and changed the batteries in my pin pad and remote. Great service!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Tom Gossett

Google 1 2 3 4 5
Massillon, OH 08/30/2023

I had Michael working on my door. He was right on time for the appointment and greeted me immediately by name. He was very friendly and went to work immediately providing an assessment of my issue and the entire working of the door. He quickly fixed the problem and did a great job. They have my recommendation.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Rob Moore

Google 1 2 3 4 5
Massillon, OH 07/15/2023

Fast, efficient service. Arrived promptly and finished the work quickly. Garreth Rogers was the technician and is a great representative for your business!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Garreth Rogers

Technicians: Garreth Rogers

Service: General Service

Ready to Experience 5-Star Service?

Join your Massillon neighbors and let our experts take care of your garage door.

Greater Canton (330) 238-3742
Medina County (330) 238-3298
Cuyahoga Falls & Kent (330) 238-3314
Mansfield (419) 365-2456
Precision Garage Door of Akron
Office: (330) 721-8882
929 W Waterloo Rd
Akron, OH 44314