Garage Door Repair in Stow, OH

Jerry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision did an awesome job!!! Professional, responsive and knowledgeable. Same day, very quick service. From the time we called until the multiple repairs were complete - 3 hours. Replaced the springs, drums, cables, bearings, and rollers. Would highly recommend.

John Eichenlaub

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had used this service in the past when the door was accidentally damaged a couple years ago. The professionalism and effectiveness sold me as a client.

Richard Steele

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came out the same day that I called. Asked some questions, took some measurements and was able to give us a quote in less than an hour. Compared to other quotes we received it was very competitive and we accepted it immediately.

John

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They were able to come out the next day and fixed my issue. Technician was friendly and answered all my questions.

Tod Decheco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Maxwell came out on a Sunday and was very courteous and professional. Highly recommend! Thank you for a job well done!! Thomas (Tod) DeCheco

Brian Simmons

Austin was friendly, professional and thorough. The work was done with precision

Kathy Fogle

Am very pleased with the color and the workmanship of the doors. Derick was very good at explaining things and did high quality work.

Ben I.

I had an excellent experience with Garrett Rogers from Precision Garage Door. From the moment he arrived, it was clear he genuinely cares about the customer and takes pride in what he does. Garrett was not only knowledgeable and efficient, but he also took the time to explain everything clearly and make sure I felt confident in the work being done. You can tell he's not just there to do a job--he's there to help. It's rare to find someone so professional, courteous, and dedicated to providing top-notch service. Thank you, Garrett, for going above and beyond!

Cherry Long

I had a satisfactory replacement and install of a new quality garage door in March. When I became concerned about something that turned out to be my own lack of knowledge, Derek Larch came back out to answer my questions and was very kind and informative about it. I'm confident that Precision will be there for any needs that come up. They are a great company to work with.

Heidi Beck

Tyler was quick, efficient, and professional. He explained everything and offered multiple options, as well as explaining the pros and cons of each.

Adam Ashenfelter

I had them out to fix a broke spring in my garage door. Austin had the spring replaced and the door working great in about an hour.

Steve Tysl

Quick response and friendly service

Eloise Wheeler

I scheduled a repair appointment online. I received several text messages updating me as to what to expect. The technician, Austin, arrived on time and explained what was wrong and how to avoid the problem in the future, Great customer service and great experience.

Mark Vitullo

BAIT & SWITCH SCAM! I called Precision Garage Door of Akron two days ago to troubleshoot and fix my Linear garage door opener. The tech thought the problem was probably one of my electronic eye sensors. However, he informed me Precision does not work on or carry parts for Lenear -- they only service Genie and Liftmaster. why did he even come out then? I found an $18 sensor replacement on Amazon and showed it to the tech asking if this is what I needed. He claimed he didn't know and instead said I needed to replace the whole thing with a $900 Genie opener. I passed on the Genie and he charged me $75 for a do-nothing service charge. I just installed the $18 sensor and my Linear works great. Hope you're happy with my $75 Precision. Never again!

Daniel Dinkeldein

I feel the service was good and timely. What I didn't like was that they have a $75.00 service charge but surprise you with a $10.00 fuel surcharge on top of that. And this is not noted until you get a receipt after paying. Not a happy camper after this surprise.

Roger Lee

Precision Garage performed an exceptional job. Austin demonstrated meticulous attention to detail and provided clear explanations at each step of the process. Overall, it was a highly satisfactory experience.

Tami Letosky

We had a garage door emergency on a Saturday morning ! Our garage door was locked in the open position and we needed help! We called Precision Door and spoke with a kind lady who set up an appointment for us between 12p - 2p !! Our technician Tim C. called us and said he was in his way. When Tim arrived he greeted us with a smile and was so easy to talk with. He assessed the situation and explained in detail, the problem with the door. Tim skillfully and meticulously repaired our garage door. We would recommend him to anyone! We would like the managers/supervisors of Precision Door to know that they have a very important and impressive technician on their team! You are very fortunate to have him!! Thank you Tim C. And Precision Door George and Tami Letosky Stow, Ohio

Kim Beba

Called this morning and had a technician come out same day and was prompt and on time. Jack Graves was very kind, professional and very knowledgeable and explained everything and knew what the issue was right away. Even fixed the problem right away as well. Even educated me with a few things to know in the future and keep in mind and answered all my questions. Would definitely recommend this company!

Jason Gottshall

Outstanding service. Options to choose from, Michael was extremely kind to both me and my son, who wanted to watch him install the new garage opener. Prompt service. Competitive pricing. Easy scheduling. Appreciated the work and the quick turn.

Brett Kasper

Update: the company and the technician Tyler, ultimately worked hard to get the custom doors installed and working properly. Serving the customer and communicating to the customer is very very poor. The general manager would not answer or return phone calls or emails. The arrangement that we agreed upon was not what I received. Overall a bad experience. Wont recommend.

Douglas Wells

Craig was a delight, very thorough and respectful of social distancing during these COVID-19 days. He fixed my remote access to my garage doors and explained everything hed done in detail to make sure I was happy with the work hed done. Precision Doors should be very pleased to have an employee such as Craig that represents you in the field! Thankful and happy to have met Craig. -Doug Wells

Daniel Malek

I have been around long enough to recognize superior service when I see it. I first encountered Precision in February 2018, when my garage door spring needed service. It would not shut and this company came out at 11p and fixed it, and did not try to gouge me. Fast forward to July 2018 when my garage door opener began smoking. Again, called Precision, and did they try to sell me a new opener, nope, they fixed the existing one, replaced my wall control, and programmed two new opener remotes that I did not even buy from them. Listen, some companies chase profits and some focus on quality, and the business naturally comes, Precision is the latter. They have a customer for life and their guy, Tyler, is absolutely top class, pleasant, efficient, and extremely knowledgeable. Don't waste your time with anyone else.