Garage Door Repair in Akron, Ohio
Precision Garage Door
Same-day garage door repair in Akron, Ohio, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving Akron
Proudly serving the Akron, Ohio community with same day service.
Recent 3-Star Reviews from Akron
Wendy Bassak
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Had to pick the lowest priced to fit my budget and the garage door still won't go up on it's own.
Technicians: Garreth Rogers
Service: Garage Door Repair
Robert Fausnaught
Mark was very cordial and gave me my options for my garage door. He came back on Monday morning to improve and correct something I enquired about. He filled in plaster for anesthetic purposes.
Thank you for your feedback, Robert. We're glad to hear that Mark provided you with options and addressed your concerns. We appreciate your input, as it helps us improve our services. If there's anything else you'd like to share, we're here to listen.
Technicians: Maxwell Adamczyk
Service: General Service
Mike Candea
Im writing this survey only because I was asked by Precision Garage Door for my experience. I wasn't asked if I liked the bill. Precision Garage Door technician Maxwell Adamczyk was very professional and knowledgeable in the repair of or Chamberlain wall mount opener repair. The total price of the service call was hard to justify. I was informed when making the appointment that the $75.00 service fee would be waived, and we would be charged for the work performed. The $75.00 service fee magically was rewritten as a Safety Inspection Fee? Not sure what this Safety Inspection was other than the garage door went up and down safely? Each of the service fees were not explained until all the work was completed, and the total invoice was presented with the fees. Reprogram of the Chamberlain unit of $90.00 was somewhat expected. A 10-minute adjustment of the track was another $100.00 charge was over the top just to get the invoice to a nice round number. I get the fact that every company needs to cover overhead expenses, but like I said hard to justify with what was done from my perspective as an individual just getting a garage door to function.
Thank you for sharing your experience, Mike. We're glad to hear that Maxwell provided professional service. We appreciate your feedback regarding the pricing and clarity of fees, and we'll work on improving our communication to ensure transparency. Your insights are valuable to us as we strive to enhance our customer experience.
Technicians: Maxwell Adamczyk
Service: General Service
Daniel Dinkeldein
I feel the service was good and timely. What I didn't like was that they have a $75.00 service charge but surprise you with a $10.00 fuel surcharge on top of that. And this is not noted until you get a receipt after paying. Not a happy camper after this surprise.
Thanks for your feedback, Daniel. We appreciate your positive comments about our service. Were sorry for any confusion regarding the charges and will work to improve communication about fees. Your experience is important to us, and we value your insights.
Technicians: Garreth Rogers
Service: General Service
Bob Shiltz
Did not show up for appointment and had to reschedule.
Hi Bob, thank you for sharing your feedback. We apologize for any inconvenience caused by missing the appointment. We strive to provide exceptional service and will work to ensure this does not happen again in the future. We appreciate your understanding and hope to have the opportunity to make it right.
Service: New Doors
Anthony Fullum
Gareth was very friendly and knowledgeable. Worked quickly and efficiently. In the end my only complaint was the price
Technicians: Garreth Rogers
Service: General Service
Candy Blackstock
Very helpful
Hi Candy, thank you for your feedback. We're glad to hear that you found our service helpful. We appreciate your support. Thank you for choosing Precision!
Technicians: Garreth Rogers
Service: General Service
