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Read what people are saying
about Precision Garage Door in:

Akron Area, OH

Precision Garage Door of Akron
has received 355 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

Our garage door was broken. I contacted Precision and they set up an appointment that meshed with my time frame. There were numerous text reminders and a picture of the installed. Sean, the installer, was very professional and resolved the issue quickly. I am very pleased with the repair.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Shaun Sweitzer Service Provided:
General Service

Technicians: Shaun Sweitzer
Review:

Excellent, quick and professional service. Jack did a great job explaining everything and the options I had. There was no pressure and he was very knowledgeable and efficient.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Austin was timely, friendly, knowledgeable.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Austin Zink Service Provided:
General Service

Technicians: Austin Zink
Review:

I think that every person that I encountered is to be commended for their professionalism and courteous behavior. Both these qualities are rare these days and I appreciate my service provider, Jake, who was timely and kept me abreast of what he was doing. I especially appreciate the time he took with me to get my garage door opener operating and hooked up to my cell phone. He took the time to make sure I would be able to appropriately use the opener with my cell phone. I do want to make sure that I give thanks to all the receptionist who I encountered. Each one with whom I spoke helped to decrease my stress and made me feel as if my needs were a priority. Thank you all again and again.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Very pleasant experience. Had Mark St.Clair as our technician and he was great. He looked over my door and told me what needed to be done then gave me three options for the work needed done. Hope I never have to have work done again but if I do I'll call Precision and ask for Mark

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Technician Shaun S. from Precision Garage Door did a fantastic job fixing our broken garage door, on a Sunday no less. He showed up promptly, got the broken garage door open so I could get my car out, and finished the repairs in an hour. He thoroughly explained everything, and was friendly and helpful through the entire process. Thank you Shaun!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Shaun Sweitzer Service Provided:
General Service

Technicians: Shaun Sweitzer
1 2 3 4 5
Date: 05/28/2024
New Doors
Akron, OH
Review:

Garreth went above and beyond for this call. Highly recommend this company!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Garreth Rogers Service Provided:
New Doors

Technicians: Garreth Rogers
Review:

My garage door "broke" over the holiday weekend. I went on Precision's website and quickly and easily made an appointment for the following Tuesday. Tyler Adkins was here before 8:30 Tuesday morning and within an hour he replaced the broken pieces, rollers and all the necessary parts to get the door up and running smoothly. I could not be happier and I would highly recommend these guys to anyone!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 05/16/2024
New Doors
Akron, OH
Review:

-

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Akron a great rating!

Austin Zink Service Provided:
New Doors

Technicians: Austin Zink
Review:

My technician was Shaun/ He arrived on time and quickly determined what the problem was. All four of my remotes died at the same time and they were only a little over a year old. He reset the code. He was very nice and positively would only want him to come back again!!!

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

-

A Response from: Brandon Falone, President

Thank you for taking the time to leave Precision Garage Door of Akron a great rating!

Service Provided:
General Service

Review:

The technician was Maxwell Adamczyk. He arrived on time and checked out my garage door. When he was done, I was told what was done during the inspection. He was very friendly and courteous.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Maxwell Adamczyk Service Provided:
General Service

Technicians: Maxwell Adamczyk
Review:

Although I was initially unhappy with the product and service I received, Precision Door went out of their way to make it right and handled my complaint both promptly and appropriately. I really appreciated this and would recommend them to others.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Shaun Sweitzer Service Provided:
General Service

Technicians: Shaun Sweitzer
Review:

Jack Graves was the technician that came to my home this morning to fix my garage door. He was personable, knowledgeable and efficient. He offered several solutions for me to consider. He explained them all in detail. He finished the job in a timely manner. I highly recommend Precision Door of Akron. They offer 24/7 service which I appreciated.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Great team. Everything went very smoothly from quoting to scheduling to install. The doors looks great and Id highly recommend Precision Door

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Tyler displayed expert knowledge, candid recommendations, and professionalism with customer service. 5-star experience all the way.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Very fast to respond and very good service customer service.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Very friendly and knowledgeable representative.

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Garreth Rogers Service Provided:
General Service

Technicians: Garreth Rogers
Review:

Garreth and Shaun (hope that is how he spells it) did and awesome job. Informative with choices and delivered a quick service. I didn't shop around so hope i got a great prices but am happy with the speedy work and solution to my problem

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A Response from: Brandon Falone, President

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Garreth Rogers Service Provided:
General Service

Technicians: Garreth Rogers
Review:

-

A Response from: Brandon Falone, President

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Tyler A. repaired our garage door on a Sunday! Very courteous and professional. I highly recommend Precision Garage Door of Akron!

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Tim C. Did a great job repairing my garage door. He was very polite and explained everything that was needed to fix the door, answered all my questions and the price was fair for all the product and time that was needed.

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A Response from: Brandon Falone, President

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 04/01/2024
New Doors
Mogadore, OH
Review:

Came out same day to give estimate and scheduled for the next week Everything went smoothly and Matthew was very nice and helpful

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A Response from: Brandon Falone, President

Melanie, thank you so much for taking the time to share your positive experience! We are thrilled to hear that Matthew provided excellent service and made your experience smooth and enjoyable. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Austin was very pleasant & efficient in analyzing my problem. He corrected it quickly and was on his way!

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A Response from: Brandon Falone, President

Hi David, thank you for sharing your experience with Austin! We're glad to hear that he was able to efficiently address your issue. If you have any further questions or concerns, please don't hesitate to reach out. We appreciate your feedback and hope to assist you again in the future. Thank you for choosing Precision Garage Door!

Shaun Sweitzer Service Provided:
General Service

Technicians: Shaun Sweitzer
Review:

Precision was pleasant to work with on the phone in scheduling our emergency service. Technician Austin was polite, knowledgeable, and did a great job of the new installation and overhaul of our door.

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A Response from: Brandon Falone, President

Hi Eric, thank you for sharing your positive experience with Precision! We're thrilled to hear that our team provided top-notch service during your emergency situation. We strive to always deliver exceptional service and we're glad to hear that Austin exceeded your expectations. Thank you for choosing Precision Garage Door!

Austin Zink Service Provided:
General Service

Technicians: Austin Zink
Review:

Our garage door technician truly went above and beyond! The scheduling program had gone awry on the Saturday we were to scheduled to have a new door opener installed. Jack, our technician, called to apologize and offered to still come that day even though it would be considerably later than our requested noon-2:00 slot. We okayed the delayed start, and Jack went over as much as he could with us over the phone so he could begin the installation quickly once he arrived. He was finally able to begin our job just after 7:00, and he stayed to finish - with our permission - until 10:15! He was apologetic and kind and professional and very tired, but he was happy to go over our new Liftmaster Elite opener and answer any questions we had. We love the new opener with its brightly illuminating LED lighting, its quiet operation and built-in security camera. And one cannot really ask for a more dedicated service technician than Jack!

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A Response from: Brandon Falone, President

Jennifer, thank you for sharing your experience with us! We're thrilled to hear that Jack went above and beyond to ensure your satisfaction, despite the scheduling hiccup. It's wonderful to know that you are enjoying your new garage opener. We appreciate your kind words and your business!

Service Provided:
General Service

Review:

-

A Response from: Brandon Falone, President

Thank you for the 5-star review! We value your feedback and cant wait to serve you again. We appreciate your business!

Austin Zink Service Provided:
General Service

Technicians: Austin Zink
1 2 3 4 5
Date: 03/25/2024
New Doors
Tallmadge, OH
Review:

Fast, professional, friendly, no pressure. Gave us the info to make an informed decision.

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A Response from: Brandon Falone, President

Hi Larry, thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with us and that our team was able to provide you with the information you needed. We appreciate your feedback and hope to see you again soon! Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

Our repair man, Mathew Brown, gave us a photo and message 25 minutes prior to his arrival. He arrived on time and completed the door replacement in the estimated 2.5 hours. The door matched our HOA standard design specifications perfectly. The job was cleaned up nicely. The service man went over all required maintenance prior to his departure. Nice job!

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A Response from: Brandon Falone, President

Hi Keith, thank you for taking the time to share your positive experience with us. We are thrilled to hear that Mathew provided excellent communication, timely arrival, and a job well done. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 03/18/2024
New Doors
Richfield, OH
Review:

Installation was very quick for two doors and an opener. Very professional!

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A Response from: Brandon Falone, President

Hi Dave, thank you for taking the time to share your positive experience with us! We are thrilled to hear that your installation was quick and professional. If you ever need anything else, feel free to reach out. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

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Greater Canton (330) 238-3742
Medina County (330) 238-3298
Cuyahoga Falls & Kent (330) 238-3314
Mansfield (419) 365-2456
Precision Garage Door of Akron
Office: (330) 721-8882
929 W Waterloo Rd
Akron, OH 44314