Garage Door Repair in Akron, OH - Page 8

Steve P.

Garreth did an absolutely wonderful job inspecting and replaceing all that was wrong with our door. He promised and he delivered. great job and good conversation.

Rae Presz

Every aspect of my experience with them was professional, well communicated and timely from Shaun to Derek!

Bob Jones

The crew who installed our new garage door were great.very polite, very professional and very friendly and answered all of our questions. The only negative was that when they removed the old door opener (which I had planned to save and possibly reuse down the road as it was only a couple years old) they cut off the wire that goes to the wall opening switch right at the top of opener where it goes down inside the opener and I dont think that theres enough room that I can reattach the wire to the opener so that it will be able to work. ButI obviously didnt make myself clear that I planned to reuse the old opener some day. Other than that all is good except I havent received our receipt via email yet. But they were great!

Kurt Stemple

Austin did a great job! He arrived promptly at the scheduled time, diagnosed my problem quickly, and installed my new garage door opener efficiently. He was friendly and approachable.

Terri Branney

Starting the day, we found our garage door spring had busted!!! Our tech Shaun S. was pleasantly helpful! Precision Garage Door services came within 4 hours and were professional and knowledgeable. Thank you again!!

Brenda Gates Hedrick

We're happy to get our garage door opener replaced. Austin Z was friendly and courteous. He got the job done quickly and efficiently, left no mess, and made sure we were satisfied before he left. We would recommend Precision for any garage door needs.

Claire Oliver

Tech was an hour late, misdiagnosed the problem with the garage door, and quoted approximately $1500 for a new system. My door was fixed by another company for less than $200 with service and parts.

Stephanie Watters

Our spring broke on our garage door on a recently purchased home. Called at 7:20am, Austin Zink, our technician arrived at 8:10am. He was very polite and helpful in showing us the parts that needed replaced and explaining that our door should have two compression springs. After approving the work, he finished the job a little after 9am. Thank you for the quick response and service to get our garage door working again!

Eric P.

We called a different company first, being new to the area & had an appointment set. Two days before the garage door motor began to simply buzz (think transformer noise) & blink incessantly, but the door would not open. I ended up having to pull the safety rope & good Lord is this door heavy. The other company called with 1/2 hour notice, that they needed to push the appointment to another day. That would not work for us due to our work schedule & so we reached out to Precision Door, after doing some research on highly rated garage door repair companies & are we glad we did!!! First Precision Door answered our call immediately & forgive me we didn't the very nice ladies name who helped us, but she was able to make an appointment for the next day. In fact, she tried to get someone out to us that evening, but the work schedule thing wouldn't allow it. The next day happened to be Saturday & we were scheduled for 8a-10a. We also received a picture of the technician who would be coming out. Saturday at around 745a we received a call from Austin Z. advising he would be at our place a few minutes early. Austin showed exactly when he said he would (~755a) & immediately got to work diagnosing the problems. He was friendly, professional, knowledgeable & quickly identified all the problems, giving us a very clear idea of what we were looking at. Unfortunately for us, what we thought was going to be a simple fix (i.e., replace or repair the door opener) ended up being a mess. We'd just bought the home & didn't realize how bad the springs, one of the bearing end caps (leaking grease), the bent, u-shaped rail & a door opener motor that was completely seized. Austin wasn't phased in the slightest, immediately provided us with a fair quote & get this, had all the parts necessary on the truck to do the work! Now you might be saying to yourself, oh this poor sap got oversold, but let me put your mind at ease. Every one of the issues identified was absolutely the case & the price quoted was more than competitive to 1) replace the extremely underpowered springs (hence why the door was so darned heavy), which lead to 2) a very bent rail from a 3) seized 2010 Liftmaster motor that was sorely underpowered & forced to work too hard for who knows how long, exasperated by 4) grease leaking out of a bearing on one of the end caps, all of which was completed in less than two hours. This is how all companies should operate! The unit installed is Wifi capable & was very simple to setup, we got a new keypad, programmed, ready to go & two openers included as well. Additionally, the motor is warrantied for life, with a belt driven rail where the belt itself is warrantied for 15 years & all the work done on the bearings & springs guaranteed for 90 days (workmanship), no questions asked. By the way the door now opens with the safety cord pulled, with literally two fingers. I can't believe what a difference the new springs made. Austin was truly awesome, a real professional & in this day and age (2024) where every company's service sucks, Precision Door's service really stands out & that is extremely important to us. Best of luck in getting your issues resolved at a fair price elsewhere, with excellent, friendly service. I am telling you if you need the BEST garage door company in the game, in my humble opinion look no further than Precision Door & Austin Z. I promise you won't be disappointed!!!

Shelby Heitzenrater

I had a wonderful experience with Precision Garage Door. Austin Z. was very nice and professional. My issue was fixed same day. I was impressed with the communication, especially that they sent a photo of Austin ahead of the appointment. Would recommend both Austin and Precision!

John Wheeler

Austin Z. Was very friendly and thorough. New set of springs and bearings-good to go. Convenient that I could call at night for next day service.

Leora Cohen

Always a great experience with Precision! Austin Z came out to do a little repair on our door, he was very kind and helpful. I always have peace of mind knowing that precision is there to help me, and always so quickly!

Deb Strobel

Tyler was very good & helpful with what needed done and why. highly recommend him

Joe Hunt

Austin Z. gave 5 star service. He was quick and thorough. Super friendly and accommodating. I highly recommend Precision.

Carol Onuschak

Tim C. Was very kind and efficient and explained everything gave options for problem with quotes and possible financing for replacement and I'm thinking about what's next. Thank you Tim.

Terence Oetzel

Tim C was able to replace the weatherstripping on our garage door in record time. He had to find the right weatherstripping because our door is outdated but he did that quickly and got back to us quickly. I would definitely recommend Tim C and Precision door.

Patricia Mayer

Very positive experience. Explanation was very good. The service was completed in a timely manner. Mark answered all my questions.

David Kay

Great service and installation.

Gary Staats

Tyler Adkins is extremely courteous and professional. He was set to be here from 8 to 10. That is exactly when he arrived and finished. Couldnt be happier with the product. This company was so easy to work with. Id recommend Precision to anyone. They wont disappoint.

Larry Fordham

The service technician, Jack, arrived on schedule and explained several options to repair my garage door. Job was done in a timely and professional manner. Very pleased with the service.

Laura Quine

Josh was great. He was on time, extremely personable & totally competent. He found an easy fix for our overhead door opener, then fixed a problem weve been having with our seal. So grateful!

Jessica George

Precision was great when our spring broke. Got a same-day appointment. Jack was the technician and he was on time (early even) and got done quickly and explained all the options. High recommend

Matthew Shank

Excellent work! Within 24 hours of my garage door not working I had a brand new one installed and ready to go.

Tyler Slezak

Garreth was awesome. He arrived right on time and quickly got to work. He was incredibly knowledgeable and did a great job explaining my different options for a new garage door opener. He got me a quote fast for different options and once I picked the opener I wanted, he installed it. Installation was fast and Garreth made sure to explain all the features of the new opener before leaving. Amazing service and installation quality. I would highly recommend Garreth and Precision Door Service to anyone looking to upgrade their garage door and/or opener.

Richard Urycki

Service could not have been better or quicker. Tim C was knowledgeable, professional, and experienced. I would totally recommend Precision Garage Door!

Jim Ellis

Their website made it very easy to book my appointment. My technician Tim Cosentino showed up on time and was very professional. He gave me my quote upfront. He completed the work in a timely manner. I would recommend Precision Door Service to anyone that needs help with their garage door. Jim Ellis

Brad Ewing

You folks did an excellent job at each step. Matthew was the Technician. Matt was incredible! I am retired, but if was working, I would try to grab him. Bottom line, you did very well. Thank You!

Daniel Blizzard

Adam my technician was nice and professional to me but for whatever reason when he pushed my garage door opener this morning it worked fine. He was here for five minutes and to charge me 85 dollars for virtually no work is unprofessional to me. I paid it but maybe 20 dollars or something like that would have been nice. I did buy a 2000 dollar garage door off of your company last year.

Martha Whitehair

Our garage door kepad went bad and needed replaced . Garreth arrived professionaly assesed the problem and promptly replaced the keypad. Great company for all your garage door repairs ! Wonderful service!