Garage Door Repair in Copley, OH

Dawn Puhalsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service tech was professional and knowledgeable. He explained things so that I could make an informed decision regarding the repair needed. I would highly recommend!

Kevin Daugherty

If I could give no stars, I would. Im usually not one to complain, but I had a terrible experience with this company. Precision installed the garage system, so I called them when we had an issue with our door. The technician arrived without any intention of fixing the problem but rather trying to sell me a new system. He attempted to fix the issue and claimed he had never seen anything like it before. He then informed me that they no longer carried the same manufacturer, and everything would need to be replaced. I called a competitor, and they quickly identified that the belt was simply bound. They resolved the issue in just 15 minutes.

Maryellen Hessel

Tyler Adkins did an amazing job!!! So friendly and knowledgeable. Did a great job!

Jeff P.

Tyler Adkins did a garage door install for us recently. He was punctual, knowledgeable. He reviewed and explained everything as work progressed. The new door opener works like a charm. It also opened much quicker and is much quieter when opening and closing.

Steve P.

Garreth did an absolutely wonderful job inspecting and replaceing all that was wrong with our door. He promised and he delivered. great job and good conversation.

Eric P.

We called a different company first, being new to the area & had an appointment set. Two days before the garage door motor began to simply buzz (think transformer noise) & blink incessantly, but the door would not open. I ended up having to pull the safety rope & good Lord is this door heavy. The other company called with 1/2 hour notice, that they needed to push the appointment to another day. That would not work for us due to our work schedule & so we reached out to Precision Door, after doing some research on highly rated garage door repair companies & are we glad we did!!! First Precision Door answered our call immediately & forgive me we didn't the very nice ladies name who helped us, but she was able to make an appointment for the next day. In fact, she tried to get someone out to us that evening, but the work schedule thing wouldn't allow it. The next day happened to be Saturday & we were scheduled for 8a-10a. We also received a picture of the technician who would be coming out. Saturday at around 745a we received a call from Austin Z. advising he would be at our place a few minutes early. Austin showed exactly when he said he would (~755a) & immediately got to work diagnosing the problems. He was friendly, professional, knowledgeable & quickly identified all the problems, giving us a very clear idea of what we were looking at. Unfortunately for us, what we thought was going to be a simple fix (i.e., replace or repair the door opener) ended up being a mess. We'd just bought the home & didn't realize how bad the springs, one of the bearing end caps (leaking grease), the bent, u-shaped rail & a door opener motor that was completely seized. Austin wasn't phased in the slightest, immediately provided us with a fair quote & get this, had all the parts necessary on the truck to do the work! Now you might be saying to yourself, oh this poor sap got oversold, but let me put your mind at ease. Every one of the issues identified was absolutely the case & the price quoted was more than competitive to 1) replace the extremely underpowered springs (hence why the door was so darned heavy), which lead to 2) a very bent rail from a 3) seized 2010 Liftmaster motor that was sorely underpowered & forced to work too hard for who knows how long, exasperated by 4) grease leaking out of a bearing on one of the end caps, all of which was completed in less than two hours. This is how all companies should operate! The unit installed is Wifi capable & was very simple to setup, we got a new keypad, programmed, ready to go & two openers included as well. Additionally, the motor is warrantied for life, with a belt driven rail where the belt itself is warrantied for 15 years & all the work done on the bearings & springs guaranteed for 90 days (workmanship), no questions asked. By the way the door now opens with the safety cord pulled, with literally two fingers. I can't believe what a difference the new springs made. Austin was truly awesome, a real professional & in this day and age (2024) where every company's service sucks, Precision Door's service really stands out & that is extremely important to us. Best of luck in getting your issues resolved at a fair price elsewhere, with excellent, friendly service. I am telling you if you need the BEST garage door company in the game, in my humble opinion look no further than Precision Door & Austin Z. I promise you won't be disappointed!!!

Sharon Fitzgerald

My garage door "broke" over the holiday weekend. I went on Precision's website and quickly and easily made an appointment for the following Tuesday. Tyler Adkins was here before 8:30 Tuesday morning and within an hour he replaced the broken pieces, rollers and all the necessary parts to get the door up and running smoothly. I could not be happier and I would highly recommend these guys to anyone!

Dianna Herchek

Garreth and Shaun (hope that is how he spells it) did and awesome job. Informative with choices and delivered a quick service. I didn't shop around so hope i got a great prices but am happy with the speedy work and solution to my problem

Thomas P.

We had a spring break and the arm from the garage door opener broke loose from it's attachment to the wall (the closed center bracket). I called at 5:30 AM and was promised a technician would be here between 8 and 10 AM and would call prior to arrival. Tyler A. called around 7:40 AM and arrived just before 8. He inspected the garage door issues and made his recommendations for needed repairs. With our approval he repaired the garage door, cleaned up the area and was done before 9:30. I think the price was fair and he did not deviate from his estimate.

Nancy P.

Tim called and advised me as to when he would arrive and was right on time. That was the first thing that impressed me about Precision. I explained to him what the problem was with the door and he went right to work, checking out everything on the door. He reviewed with me what was causing the problem and also other issues the door had and would need attention down the rood. He was very professional and knowledgeable about the door. I was very happy with the work and the great customer service!

Joseph P.

Installed a new door and operator. Was on time, courteous and did a great job! Would definitely have them do work again.

Taylor P

Our Techs name was Tyler A and Garreth. Both gentleman were polite, kept the area clean, and the job was completed efficiently. A spring repair was completed, as well as installation of a new lift master opener. When I called to schedule a service, I was informed that they could come the next day. I will say that the cost was a bit more than I anticipated, but the opener is very quiet.

John P.

Sunday morning we discovered that our garage door wouldn't go up and the torsion spring had broken. I called Precision Overhead Garage Service and we had a Technician here in a matter of hours. Michael called before he arrived and gave us his ETA. He was very professional, assessed the repair and what parts were needed, gave us the written quote and off he went to fix the problem. Michael did a great job and we were very pleased with his work. I wl'll call Precision again for all of my garage door repairs. John from Westfield Center, Ohio

Jenna P.

We called Precision Door Service due to an issue with our garage door. The same day, a service technician, Michael Bowman, arrived to our home within the service window time to repair a broken spring on our garage door. Michael was very communicative and thorough while he was fixing our door. He was friendly and pleasant to work with. Michael did an amazing job and I would definitely recommend him.