Garage Door Repair in Akron, OH - Page 7

Jeff Black

Job quote. Tyler A. and a tech-in-training were right on time, friendly, polite, and very thorough and professional in their assessment of what the job needed. They provided a quote with multiple options.

Carol Pilati

I am very satisfied with the work that Mike did on my garage door. He explained everything to me all the while being very professional. He answered all my questions. I would not hesitate to have them return

Ravi Kakarala

Mark St. Clair was the technician who came out. He is ver knowledgable, experienced and professional. He diagnosed the problem and fixed it very quickly. Was very honest and straightforward about the pricing. Worked quickly and garage door worked perfectly. Highly recommend Mark and Precision Door

Rick Garratt

Precision Garage Door service is a great company. My garage spring broke on Sunday, called them at 830am Monday morning and they service tech here by 10:15am that morning. The tech, Mark St. Clair greeting me kindly and showed me that my spring had indeed broken an d went over my options on what I can do to fix the issue. We went over all the options available and decided what was best for my 30 year old garage door, we went with a new spring and motor and rollers. Mark was very kind and efficient and answered all my questions. 2 hours later he was done and went over how everything works and then he was in his way. Precision Garage Door was easy to work with from calling the company to having them come out the same day.

Patricia Schnee

Fantastic experience that couldnt have gone better. The office was very prompt in setting up an appointment and it happened to be the very next day to my surprise. The technician who was sent out Michael Reitenbach couldnt have been more knowledgeable and pleasant. He was very professional and his work ethic was stellar. All in all I would highly recommend them for a job well done!

Lorri Hartley

I want to thank Mike from Akron for his knowledge and honesty during his attempt to fix my garage door opener. He was very kind and professional.

Lynn Snoderly

great! efficient!

Kathleen Callahan

Mark did an excellent job taking care of my garage door. He arrived on time, was very clear in his explanations of what needed repaired and future assessments. I highly recommend this company for it's professional service.

Jennifer Eisenbraun

My tech was Shaun Sweitzer. I called at 9:30 am on a Saturday morning and he was at my house by 10:15 am! My door stopped opening and my car was trapped inside. We needed a new system as it was original to the house. He was so nice and polite and in about 1 hrs and a half I had a new garage door system. Much quieter than the old one. The price scared me but everything is high these days. Would highly recommend Precision and Shaun!!

Brian Ortopan

Couldnt be happier with our new garage door. Quality parts and professional employees. Brandon did an amazing job on the installation and walking me through all the maintenance needed.

Craig Keslar

New door installed by Mike. Very good service and very happy with product. Highly recommended

Linda Keller

Had a question about a noise I was hearing. Tyler responded and explained the reason and oiled the tracks for us. Vey professional and friendly. I would definitely recommend you to anyone who needs garage door or service!

Stephanie Bell

Great service! Precision Door answered an evening call when I returned home from a trip to a broken garage door. The spring broke when I tried to open the door with my remote and the door was stuck open 2 feet off the ground at an angle and would not close, even manually. Precision had their tech to my house for their first appointment at 8:00am the next morning. The only other company that responded at all did not call me back until 10:00am when my door was already fixed.

Don Holverson

Our technician that repaired our overhead garage doors name was Austin. My wife and i found Austin to be friendly and courteous. His timeliness and workmanship was outstanding. i will recommend Precision door in the future.

Susan Loughry

I compared three companies. Precision was more expensive however the warranties and quality were much better. Garrett and Austin did a wonderful job on the install. Thank you for a great job.

Breanna Ryzner

Austin was very thorough and knowledgeable & made the unexpected problem an easy fix! I would recommend this service again to others in the area! Thank you!

Josiah Doles

New garage door opener install. Tyler A. was professional and did a great job!

Kim Rubright

Last night around 8 my garage door broke, called into Precision around 8:30, tech Tyler A was here by 8:30 next morning. Unfortunately for me I needed a new door. He worked up a quote and it was I stick and will be installed tomorrow afternoon.

Deborah Burgoyne

Mark did an awesome job. He replaced my broken springs and a few other items like worn out bearing. I called at 8 and he was here by 930 and finished by 11. The price was a little shocking but what isn't these days. But I haven't had to replace anything major since the door was installed in 1998.

Steve Sedlock

I'll start with the positive. The technician was on time, nice and professional, and just doing his job. That's it. The rest: My 19 year old basic Wayne Dalton double garage door had the original internal spring break. Tech noticed a small dent (less than 3 inches) on the outside of the bottom panel, 1-inch was actually compromising the single layer of steel having an extremely small split in the metal. Apparently it's Precision policy that a door cannot be worked on if the door is "compromised," due to liability. The only solution offered to me was to buy a completely new door. I asked about replacing just the bottom panel - no. Repairing or reinforcing the split - no. There was no liability waiver I could sign. Cost of spring replacement would have been about $1,200. Full door started at $2,670 going up to $4,833. If that's their policy, fine. It's up to each customer to make their own decision and get multiple quotes, or not. But beware, this could be seen as predatory. The tech left. I called an actual local company that isn't a franchise of a national company like Precision. I asked if they'd replace the spring on a door with a 1" tear in the steel of the bottom panel. They said absolutely. I've since learned a Precision rep in Phoenix, AZ, was exposed by Dateline (in 2011 from my own Googling) for "overcharging for unnecessary repairs, high-pressure sales tactics, replacing parts that don't need replacing, poor quality workmanship, and not being upfront about pricing." I would absolutely call that my experience. The local door company ended up charging me $600 and I'm incredibly happy with the quality of work and quality of materials. That cost even includes reinforcement of the bottom panel. Proceed with caution.

Andrew Meena

Our technician was Shaun. Incredibly nice, professional, and thorough. Very easy to converse with about the work required and simplifies the work being done in his explanations. The prices are market average, so its going to cost whatever its going to cost. But Precision manufactures their own springs, which made me trust them a bit more. Shaun also finished the project in half the time he quoted me. 10/10 Highly recommend.

Vanessa Freiman

Sean S did a great job of explaining the situation and why certain parts of my garage door was not working. He was thorough and very helpful. Thanks Sean for coming out on a cold Sunday!!!

Mark Rambach

Called Precision the morning it was bitter cold. The manager of the location scheduled me in right away when my motor burned out and we did not have access to our garage. Tyler came out and took care of us. He was professional and very courteous. Recommend Precision Door to anyone. Keep up the great work Tyler!

Steve P.

Garreth did an absolutely wonderful job inspecting and replaceing all that was wrong with our door. He promised and he delivered. great job and good conversation.

Rae Presz

Every aspect of my experience with them was professional, well communicated and timely from Shaun to Derek!

Bob Jones

The crew who installed our new garage door were great.very polite, very professional and very friendly and answered all of our questions. The only negative was that when they removed the old door opener (which I had planned to save and possibly reuse down the road as it was only a couple years old) they cut off the wire that goes to the wall opening switch right at the top of opener where it goes down inside the opener and I dont think that theres enough room that I can reattach the wire to the opener so that it will be able to work. ButI obviously didnt make myself clear that I planned to reuse the old opener some day. Other than that all is good except I havent received our receipt via email yet. But they were great!

Kurt Stemple

Austin did a great job! He arrived promptly at the scheduled time, diagnosed my problem quickly, and installed my new garage door opener efficiently. He was friendly and approachable.

Terri Branney

Starting the day, we found our garage door spring had busted!!! Our tech Shaun S. was pleasantly helpful! Precision Garage Door services came within 4 hours and were professional and knowledgeable. Thank you again!!

Brenda Gates Hedrick

We're happy to get our garage door opener replaced. Austin Z was friendly and courteous. He got the job done quickly and efficiently, left no mess, and made sure we were satisfied before he left. We would recommend Precision for any garage door needs.

Claire Oliver

Tech was an hour late, misdiagnosed the problem with the garage door, and quoted approximately $1500 for a new system. My door was fixed by another company for less than $200 with service and parts.