Garage Door Repair in Medina, OH - Page 4

Gary Siers

Tim the technician was on time, very friendly, professional, and knowledgeable. He went over everything including the options before starting the repairs. Tim made all the repairs in a timely manner, then did a service check of the garage door to make sure it was operating properly. He finished with lubricating all the rollers, and hinges. Tim was a pleasure having here, and look forward to having him return should we need another service call.

Jack Egan

Installer was very professional. Explained what he was doing, and afterwards showed us pictures. Before he left explained how the remotes work and installed the outside keypad. Definitely a great experience. I definitely will use Prrecision again.

Robert Miller

Austin was knowledgeable and answered all our questions. Very polite

Scott Tarbuck

Austin was extremely helpful and efficient while replacing my garage door unit. He thoroughly explained all my options and after choosing one, he showed me how to utilize all the new features. Very knowledgeable and helpful! Excellent work!!! Thank you so much!!

David Donner

Our garage door jammed with a broken spring on Saturday of Easter weekend with our vehicles inside. Precision Door Service had a service technician, Tyler, available to respond the same afternoon. Precision emailed a bio and photo to introduce Tyler before his arrival, and Tyler called when he was in route with an ETA. Upon arrival, Tyler inspected the door and presented us with a detailed estimate for three repair options since the door and hardware were over 30 years old. The option we chose included the spring replacement (upgrade to 2 springs for safety), and various hardware items that were worn, and the re-use of some items that were still in serviceable condition. Within 2 hours we were up and running again. Tyler was extremely friendly and courteous as well as very knowledgeable and efficient. Thanks for being available and prompt on a holiday weekend and kudos to Tyler for a job well done! Precision is a class act!

Cindy Davis

Garreth was very courteous and got the job done very quickly! He explained everything really well too. Thank you Garreth.

Michael Stephens

Precision garage door did a most fabulous job installing new panel to my existing garage door which was damaged. Matthew did a meticulous job installing and I don't think I'll call anybody to work on my garage door again other than Precision garage door! Great job guys!

Laurel Houck

I was very happy with their prompt response time and the competent on-site service man and the friendly office staff. I have no idea how competitive their prices are but we were in need of a quick response to get out of our broken garage door and they did the job!!

Dee Hallam

Austin was very polite and efficient in finding the problem with my garage door , I recommend him anytime!

Gina Opalka

Garreth Rodgers is an amazing tech. Repaired my door quickly. Answered all my questions and has amazing customer service skills. I would recommend him to everyone.

Robertta Thoryk

Steve was great! He was personable. He was concerned about walking through my house since we couldnt get in and out of the garage door, and he was careful not to bring in any dirt or bump anything. He arrived promptly and alerted me as to his arrival time. He was quick and efficient and he completed the job well! The cost of the repair was not as great. It was about $200 more than I had been quoted by another company, but Steve was awesome!

Tom Pipoly

Tyler was great and very helpful

Roberto Gironda

Job well done by the Precision Door team!!

Rochele Miller

Steve Was amazing!! Went above and beyond.

Karen Yancer

Very knowledgeable and dependable with the job. I had a bad experience with the company that installed the garage doors and he was able to fix it the day he came out. I would highly recommend this company and Tim was great!

Michael Mcbride

Matthew was very professional and installed our new garage door quickly.

Nikunj Patel

Tim C, the technician was very knowledgeable and helpful. Suggested quite a few different options. Did call him after hours to make some changes in the and he gladly answered.

Karen Smith

Precision Door was a very positive experience. I'm an older woman and hate when I have to deal with unexpected problems that involve a major expense. My appointment was the day after I called. Tim Cosentino put me at ease very quickly. He explained my options thoroughly and put up with my many questions. Tim has a way of putting you at ease when you're close to being stressed. His installation work was impeccable. After a phone call to his boss, they came up with a remedy that reinforced my door. Everything now runs smoothly and quietly. I highly recommend Tim Cosentino and Precision Door.

Angela Weber

We had a new door installed today and our installer was very personable, professional and efficient. We paid significantly less than what was quoted at a big box store and we got more options presented to us as part of our price and a much better warranty. We very highly recommend Precision for your overhead door needs!

Denise Louie

Just when you wonder if anyone understands the concept of customer service, your faith in humanity is restored. My garage door didn't open all the way, unbeknownst to me, so when I backed out of the garage, the top of my Jeep hit the bottom of the door and bowed it out enough that I needed to get it replaced. Insert sad face emoji here.... Called Precision Door. They came out immediately, or I should say technician Steven Clark came out. What an outstanding service professional! He was extremely personable and easy to communicate with. He assessed the situation promptly. He even noticed that I was having a problem with my other garage door opener and took it upon himself to investigate and correct the situation, which was a wire that had come loose. Needless to say, I truly appreciated the effort - with a smile no less - since I was down to only one working door and I was stuck opening it manually until Steven showed up and helped me troubleshoot the situation. My garage door is ordered and will be installed this week or maybe next. But the best part of this whole deal was Steven, who was outstanding. What a great representative for his company! Hopefully I won't need to do business with Precision Door again any time soon, but if I do, I know who to call.

Ryan Haynes

Quick to arrive. Very professional and took the time to troubleshoot the issue with me and explain what was being done and replaced throughout the process. Would recommend for anyone needing service call.

John Reminder

Very professional and efficient.

Joseph Piscitello

Technician prompt and courteous. Went through and explained everything so it was understandable. Will have them back.

Mark Valenti

Great service. Everyone was fantastic. I talked to various employees and they all were very helpful and answered all my questions. Matthew was the tech that installed my garage door. Wow, he really did a great job and was very kind. Highly recommend Precision.

Alicia Benitez

Very helpful professional efficient. I am so great full for the speedy service

Karen Jacobs

Very professional technician. He did a thorough job.

Gary Oliver

I needed a new spring for my garage door. They came out the next day and said they have to do a 25 point check of my door before replacing the spring. I was told they could not put a new spring on because of liability. He then wanted to give me a price on a new door. I told him no way the door is fine and only needs a new spring. He charged me $75. Beware. They do not want to do any repairs only sell you a new door. I called a local door company and they put the new springs on for a reasonable price. I will let everyone I know about my experience with Precision door company.