Garage Door Repair in Barberton, OH

Andrew Armbruster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mark was great. He was super friendly and very knowledgeable. He walked me through everything and answered all my questions.

Stan J

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Jerry was very professional and polite. Great communication prior arrival and great explanation of all issues with my door. Unfortunately it was to expensive to make a decision right away. Will need think about it.

Amy Boettin

Shaun was on time, knowledgeable and helpful. We appreciate his time today.

Keith Akers

Great tech, informative and fair. Took time to explain everything to me and what my options were. Thank you

Kerry Ward

We ran into a stressful situation where our garage door went off track during a power outage as we were leaving for vacation. It seemed like something we may have been able to fix ourselves if we had the right tools, but we were in a hurry to leave and did not have the patience or time to attempt to fix it. However, our door was left partially open due to the misalignment, and we were concerned about leaving it that way for a week while we were out of town. We decided to call to see if someone could fix it sooner than later, rather than wait until we returned from vacation. We were thrilled that Precision could come out and assess the issue in a matter of hours, and we made arrangements to work with them through our housesitter, since we had to hit the road immediately to make our trip. It started off smoothly, but that turned out to be the only positive from our experience. The technician talked us through the issue over the phone, but then he stated the company policy was to not repair existing systems that were not installed by their own company. This seemed pretty ridiculous because it was a fairly simple and obvious fix that needed to be done, per our limited experience and knowledge of the system. He tried to sell us an entirely new set of springs, rails, and more at a price tag of $1500. We weren't sure if this was an attempt to take advantage of our particular situation/desperation, or just a regular business practice for them. This was an obvious red flag to us, based on what we assumed to be a relatively straightforward and simple repair. We decided to just pay them the $75 service fee and figure out something else. We called another local repair company (not part of a major chain) to come out and assess the issue. Again, the other company walked us through the issue over the phone and very clearly and directly said it was EXACTLY what we thought it was. They fixed the door in about 30 minutes and charged us $150. It gave us the peace of mind to enjoy our vacation, and also saved us from forking over $1500 for something we didn't need.

Kathleen Callahan

Mark did an excellent job taking care of my garage door. He arrived on time, was very clear in his explanations of what needed repaired and future assessments. I highly recommend this company for it's professional service.

Jack Hickson

Jack Graves was our technician. He was efficient, friendly and thorough. We are very pleased with him and his work. Would definitely use Precision and Jack again.

Kathleen Daniels

Michael swiftly replaced the spring on my garage door. I have used Precision Door before on another door and highly recommend them. I will use them when I need new motors on my door openers. Thank you Michael for being so courteous and prompt. Its a pleasure doing business with this company and its personal. Thank you Kathleen Daniels...