Read what people are saying
about Precision Garage Door in:
Medina County, OH
Precision Garage Door of Akronhas received 121 reviews, averaging 4.93 Stars:
Wadsworth, OH
Brunswick, OH
We were told on the phone there was no charge to get an estimate but if we decided to have them do the work there would be a $75 service fee added, so we decided to have them come give an estimate before we made a hiring decision. Their price was significantly higher than we were quoted over the phone by another company and when I told them that, I was then told I needed to pay the $75. They didn’t offer to match the other companies quote they just wanted the $75 for not hiring them. I was told they went back and listened to the call and they said I was told there was a $75 fee if they do NO work. The person who was here was a general manager who said he called a manager and that person listened to the call. Really disappointing. They were willing to waive the $75 only if I paid the $724 we were quoted to replace the garage door spring.
- Julie
Medina, OH
very expeditious service; great customer service with Maxwell, technician and call center staff.
- Kim
Medina, OH
Very disappointed. I was told by the service representative that the technician would be able to determine if the springs were under warranty. He had no clue since he had no paperwork. I said couldn’t you just ask your home office, they should have it. He said no, they changed ownership two years ago and the previous owner took all of the paperwork with him. The springs are only four years old.
- Mike Vukovich
Hinckley, OH
Your messaging, invoicing, etc. program is very impressive. Austin was here when you said he would be. Your overall response time was world class! Austin was polite, professional, extremely competent and did a FANTASTIC job! He represented your company extremely well, you should be proud! I would highly recommend your company to anyone! Best Regards, Shawn Gaffney
- Shawn Gaffney
Wadsworth, OH
Austin Zink is a Great Professional and Asset for Precision Door He went over all my options available with pricing prior to replacing both my main springs and additional parts No pressure on what option to choose just recommend the warranty and parts options Arrival on time evaluate the situation and completed the repair & installation quickly If needed in the future I definitely would request Austin and Precision Door to my friends & family
- Ken Bagger
Medina, OH
Austin did a great job replacing the bottom weather seal and spraying lubricant on all the parts that needed it. Austin is very personable and a nice guy. Thank you!
- Candace Galosi
Medina, OH
We had an issue with our roller and was able to get a tech out when needed. He was very knowledgeable and fixed it right up. He answered all my questions I had. I know if I have any future issues they will be the first ones I call!
- Blake Fuller
Medina, OH
Austin Z. was courteous and professional. He did a great job explaining my options.
- Eric Wentz
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Brunswick, OH
Garreth Rogers was technician and he installed a new door bottom seal for me. He was very thorough and answered all my questions. He was prompt and very polite. I would recommend the company for garage door service. Thank you Precision.
- Michael Culmo
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Medina, OH
Allowed me to place a service call on a door they KNEW they wouldnt service. THEY replaced the springs, pulleys, cables several years ago. They arrive and inform me that they no longer service expansion spring doors. Again, they unquestionably knew what I had prior to arrival. They had the records from prior service. Why wouldnt they tell me that when I scheduled?. Just to get a service call fee. Thats unethical.
- Tom Trocchio
Wadsworth, OH
Tyler was awesome! He did a great job!
- Amy Graening
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Seville, OH
Very professional and great work.
- William Novak
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Medina, OH
Garreth Roger's from Precision Garage Door Service came to my house to repair my garage door opener. Unfortunately it was beyond repair and had to be replaced. Garreth was able to give me a fair price and had the opener in his van with him. He was very professional and meticulous about his work. I would recommend him and Precision Garage Door to anyone.
- Dan Tommasini
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Brunswick, OH
Was extremely easy to schedule an appointment. Our service tech, Max, was courteous, friendly and explained all my options clearly which allows us to make an informed decision.
- Scott Henton
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Medina, OH
- Tim Ryan
Thank you for the great rating! We appreciate your business!
Medina, OH
the door needed to be adjusted and the service man,Garret did a great job
- Robert Trockley
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Lodi, OH
We had Austin Z come out to our house to give us an estimate on our garage door. He was punctual and very professional. He shared his opinion when we asked for it and was very honest and helpful. So far the experience has been very pleasant. We would highly recommend Austin and Precision Garage Door again.
- Peter Merriman
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Medina, OH
Mark did a great job installing my new remote garage door opener What a great guy.
- Donald Mackay
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Wadsworth, OH
Shaun S. from Precision was professional, punctual and talked me through the entire process. Would recommend to anyone looking to fix a garage door spring or any garage door part.
- Ben Heimbach
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Wadsworth, OH
- Pamela Csaky
Thank you for taking the time to leave Precision Garage Door of Akron a great rating!
Wadsworth, OH
Sunday and a garage door spring breaks, fixed along with minor maintenance in under two hours! Tyler was awesome!!
- Paul Csaky
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Medina, OH
My spring broke and within 3 days (could have been sooner, I booked at MY next opening) they were out. The tech was very professional and friendly. He provided me 3 quotes (overhaul, moderate update, just the springs) and was not pushy AT ALL which I appreciated. He was done within an hour and when I get a plan together I will definitely utilize them to update my other components.
- Garett Greive
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Medina, OH
Mark was an excellent technician and very professional and knowledgeable. We appreciate you and Precision Door
- Bob Rawlins
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Wadsworth, OH
Austin was my technician today. He was courteous, friendly and professional. He replaced the batteries in the keypad since I had trouble opening the compartment, adjusted the door a bit so it has less of a gap when closed and lubricated all moving parts. Thanks, Austin!
- Carol Johnson
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Medina, OH
Called Precision Garage Door because our opener was on its last leg. They put us on their schedule immediately and came out the next day. Mark was great! Knowledgeable, friendly and fixed our problem quickly and efficiently. Highly recommend them!
- Kris Notarianni
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Medina, OH
Tyler and Harry arrived early and completed the job quickly. They were both knowledgeable and friendly. Will continue to use Precision Garage Doors in the future.
- Scott Moore
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Medina, OH
- Robert Hanford
Thank you for the great rating! We appreciate your business!
Medina, OH
- Jack Arnold
Thank you for taking the time to leave Precision Garage Door of Akron a great rating!
Wadsworth, OH
Max did very good fast work. Max was knowledgeable and easy to talk with.
- Myron Hines
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Our technician Shaun was excellent. We’re are well taken care of
- Jim Steiger