5.0 1 2 3 4 5 134 Reviews

From Cuyahoga Falls & Kent, OH Homeowners

Garage Door Repair in Cuyahoga Falls & Kent, OH - Page 3

Precision Garage Door

Same-day garage door repair in Cuyahoga Falls & Kent, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Cuyahoga Falls & Kent, OH FREE Service Call With Any Repair

Serving Cuyahoga Falls & Kent, OH

Proudly serving the Cuyahoga Falls & Kent community with same day service.

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Local Garage Door Repair in Cuyahoga Falls & Kent, OH

Precision Garage Door of Akron, Ohio provides same-day garage door repair in Cuyahoga Falls & Kent, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Cuyahoga Falls & Kent homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Cuyahoga Falls & Kent and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 118 most recent customer reviews

Precision Garage Door of Akron is viewed very positively by customers across the Cuyahoga Falls and Kent area for fast, dependable garage door service delivered by knowledgeable technicians. Reviewers consistently praise the company’s professionalism, clear explanations, friendly attitude, and ability to complete repairs and installations efficiently, often the same day. Many customers also note quality workmanship, strong communication, and a smooth overall service experience, with several mentioning repeat business and confidence in using the company again.

What Customers in Your Area Mention Most

Service (79) Customers frequently praise the company’s courteous, friendly, and helpful service, often describing technicians as pleasant, respectful, and easy to work with. Professionalism (77) Reviews repeatedly highlight professional conduct, with technicians described as knowledgeable, thorough, well-mannered, and careful about doing the job right. Responsiveness (52) Customers value the quick response, fast scheduling, and prompt follow-up, including same-day or next-day appointments and timely arrival updates. Communication (47) Reviewers often mention clear explanations, helpful options, and strong follow-through that make the service easy to understand and trust. Speed (42) Many reviews emphasize how quickly repairs and installations were completed, often noting efficient work and short turnaround times. Expertise (41) Customers consistently describe the technicians as knowledgeable and competent, especially when diagnosing issues, presenting options, and explaining repairs. Workmanship (33) Reviewers praise the quality of the repair and installation work, including careful setup, solid results, and doors that operate smoothly afterward. Friendliness (31) Friendly, courteous, and personable technicians are a recurring strength, with many customers specifically calling out warm interactions and a positive demeanor. Reliability (21) Customers note dependable service, including punctual arrivals, honoring appointments, and consistent results that build repeat business and confidence.

Recent Reviews from Cuyahoga Falls & Kent, OH

Paulina Twiggs

Google 1 2 3 4 5
Hudson, OH 04/24/2025

I needed new remotes for the garage, as both of our broke (after over 5 years of rough handling!). Maxwell Adamczyk was prompt, friendly, and took care of the garage really quickly, including oiling the hinges. It was so nice working with him. The garage door and opener are such high quality that I dont anticipate needing more help for a long time, but if I do I will definitely call Maxwell.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Maxwell Adamczyk

Technicians: Maxwell Adamczyk

Service: General Service

Donna Nemcheck

Google 1 2 3 4 5

Shawn & Max were knowledgeable and very courteous. Great job! Thank you!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Nicholas Skinner

Google 1 2 3 4 5
Ravenna, OH 04/02/2025

First time using precision door. I can say if I need any garage door work I would absolutely use them again. The installer Derek larch was great.he called about an hour to arrival. His work was great. He explained everything I needed to know as well. If you need garage door repair or looking for a door. I recommend precision door or Akron. I'm very satisfied with the work of precision door.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

James King

Google 1 2 3 4 5

A+++ experience. Mike R was very pleasant and extremely knowledgeable! Mike did a fantastic job and Precision Garage Door of Akron was great to work with.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Christopher Fried

Google 1 2 3 4 5
Kent, OH 03/30/2025

Garrett was very polite, reviewed initial inspection, pointed out and explained all current damage and potential damage, did a full breakdown of overall cost and had it repaired and working before the quoted time frame.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Garreth Rogers

Technicians: Garreth Rogers

Service: General Service

Shannon Kosko

Google 1 2 3 4 5
Hudson, OH 03/22/2025

Friendly customer service and very efficient in getting the work done

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Austin Zink

Technicians: Austin Zink

Service: General Service

Stephen Bartos

Google 1 2 3 4 5
Ravenna, OH 02/27/2025

I had Tyler come out since my cables had come off the pulley and I wasn't able to use my garage door. He arrived on time and was able to diagnose the issue. He gave me a few quotes for repair and replacement and explained each one. It took him about an hour from arriving to fixing the garage door. Overall I'm happy with the service provided. I will definetly use them again.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jerry Fox

Google 1 2 3 4 5
Kent, OH 02/14/2025

Austin was great installing our garage door openers and worked hard to make sure everything went well and worked as it should . Thanksguys

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Austin Zink

Technicians: Austin Zink

Service: General Service

Danny Mills

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Garreth Rogers

Technicians: Garreth Rogers

Service: New Doors

Karen Kline

Google 1 2 3 4 5
Windham, OH 02/03/2025

Thank you so much for the great job that was done to install my new door and explaining everything about it and I'm so thankful that I was able to upgrade my Genie door opener. The installers did a great job with the install and clean-up. I appreciate the time that was spent going over everything. I highly recommend Precision Garage Door for anyone. Thank you 7/3/25 Made the call to have my door checked out due to a different kind of noise that I was hearing upon opening the door. Garrett R. came out and did a couple of minor adjustments and the door is great. Thank you so much for the prompt service!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Garreth Rogers

Technicians: Garreth Rogers

Service: General Service

Zachery Tittle

Google 1 2 3 4 5

Tyler A. was out to replace our busted door spring and pointed out the years of wear on the rollers and bearings that contributed to the failure. He got us setup with all new gear and now the garage is the smoothest I've ever seen. Great work all around!

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Jeffrey Coffee

Google 1 2 3 4 5
Kent, OH 12/06/2024

Austin Z. Was very professional and explained everything in great detail. We will be recommending Precision Garage Door to our friends. Job well done.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Austin Zink

Technicians: Austin Zink

Service: General Service

Betty Davis

Google 1 2 3 4 5

excellent

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Keith Luchka

Google 1 2 3 4 5

I called on a Friday morning and Tyler arrived a short time later as promised. He quickly evaluated the broken garage door and presented us with 3 options. After we decided which option was best for us , he got to work and was able to complete the repair quickly. He was super friendly and very professional and I would feel comfortable using Precision Door again in the future if needed.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Taylor Fetters

Google 1 2 3 4 5
Ravenna, OH 10/21/2024

We really appreciated how quickly they were able to come service our door after waking up to the springs snapping. The technician, Mark, was great at explaining everything and taking the time to show me exactly what the plan of action was. He was on time, friendly and efficient which is really all you can ask for.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Amanda Ford

Google 1 2 3 4 5
Kent, OH 10/21/2024

They overcharge you for things you do not need and tell you things are broken when they are not. Do yourself a favor and choose another company.

Austin Zink

Technicians: Austin Zink

Service: General Service

Deborah Wenzel

Google 1 2 3 4 5

Garrett and Shawn installed a new door for me on 10/09/2024. They were very professional. They cleaned up the area before they left. Thank you for prompt service.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Garreth Rogers

Technicians: Garreth Rogers

Service: New Doors

Mark Vitullo

Google 1 2 3 4 5
Stow, OH 09/29/2024

BAIT & SWITCH SCAM! I called Precision Garage Door of Akron two days ago to troubleshoot and fix my Linear garage door opener. The tech thought the problem was probably one of my electronic eye sensors. However, he informed me Precision does not work on or carry parts for Lenear -- they only service Genie and Liftmaster. why did he even come out then? I found an $18 sensor replacement on Amazon and showed it to the tech asking if this is what I needed. He claimed he didn't know and instead said I needed to replace the whole thing with a $900 Genie opener. I passed on the Genie and he charged me $75 for a do-nothing service charge. I just installed the $18 sensor and my Linear works great. Hope you're happy with my $75 Precision. Never again!

Response from Brandon Falone, President Business Owner

Hello, Mark, We value your feedback as it helps us improve our services. We are sorry you had a negative experience with us, but we assure you we are taking measures to address the issue. A refund of $75 will processed for the inconvenience this caused. Thank you for your input.

Garreth Rogers

Technicians: Garreth Rogers

Service: General Service

Daniel Dinkeldein

Google 1 2 3 4 5
Stow, OH 09/04/2024

I feel the service was good and timely. What I didn't like was that they have a $75.00 service charge but surprise you with a $10.00 fuel surcharge on top of that. And this is not noted until you get a receipt after paying. Not a happy camper after this surprise.

Response from Brandon Falone, President Business Owner

Thanks for your feedback, Daniel. We appreciate your positive comments about our service. Were sorry for any confusion regarding the charges and will work to improve communication about fees. Your experience is important to us, and we value your insights.

Garreth Rogers

Technicians: Garreth Rogers

Service: General Service

O Hamzeh

Google 1 2 3 4 5
Kent, OH 08/24/2024

Be Aware! I called in to replace a broken spring on my garage door. The technician, after literally a few-seconds inspection, decided that every moving part on the door needs replacement and provided an estimate of about $1300. It was a complete shock. He used scare tactics to try to make me feel that everything will break in a short period if I don't do what he recommended. I paid him the service call fee and called a local company. The job was done after few hours for a total of $360. The local technician took his time inspecting all other parts and found nothing else needed replacement. Precision is not a local company as they claim. They are a franchise of a much larger company with lots of overhead.

Response from Brandon Falone, President Business Owner

O Hamzeh, we appreciate your feedback. Per our conversation over the phone we have credited back the service fee onto your card, Thank you.

Garreth Rogers

Technicians: Garreth Rogers

Service: General Service

Ramsey Alberson

Google 1 2 3 4 5

All persons I dealt with at Precision Garage Door or totally professional and courteous. The door was installed in a timely and efficient manner.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: New Doors

Christopher Bertka

Google 1 2 3 4 5
Kent, OH 07/27/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Akron a great rating!

Austin Zink

Technicians: Austin Zink

Service: General Service

Willa Herold

Google 1 2 3 4 5
Kent, OH 07/17/2024

Tyler Adkins did an excellent job! Right on time, very friendly, knowledgeable, professional, and did an excellent job! Replaced our opener without difficulty and quickly. He answered all my questions! I will definitely recommend Precision, especially this tech! Thank you for fixing our garage door, and even recognizing some issues with the door, before they became big issues!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Stephen Oleary

Google 1 2 3 4 5

Same day call and replacement of garage door motor, key pad, etc by Garrett. Replacement options explained, any discounts eligible for were given--repair took about an hour. Have used Precision in the past for repairs and service and will continue to call them as needed in the future.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Garreth Rogers

Technicians: Garreth Rogers

Service: General Service

Linda Schultz

Google 1 2 3 4 5
Mantua, OH 06/29/2024

I was unable to open my garage door due to broken springs. I made several calls to local companies who did not return my call. I called Prescision and they were out in about an hour. I was given 3 estimates by their tech GARRETH in his opinion on what I needed. He explained ALL options well. My garage door is now working fabulously. Would use Precision again.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Garreth Rogers

Technicians: Garreth Rogers

Service: General Service

Laura Crowe

Google 1 2 3 4 5

Garreth Rogers was very thorough, knowledgeable, friendly , quick, and gave us multiple quotes. Very happy with work completed.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Kevin Brett

Google 1 2 3 4 5
Kent, OH 06/07/2024

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Garage Door of Akron a great rating!

Service: General Service

Rachel Orenga

Google 1 2 3 4 5
Hudson, OH 05/31/2024

This is my second time using Precision for a new garage door / system. Tyler and Matthew were both extremely professional and knowledgeable and super quick! Would recommend them all day . Good work guys

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: New Doors

Thomas Millis

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Thank you for the great rating! We appreciate your business!

Shaun Sweitzer

Technicians: Shaun Sweitzer

Service: General Service

Roger Lee

Google 1 2 3 4 5
Stow, OH 05/04/2024

Precision Garage performed an exceptional job. Austin demonstrated meticulous attention to detail and provided clear explanations at each step of the process. Overall, it was a highly satisfactory experience.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Austin Zink

Technicians: Austin Zink

Service: General Service

Ready to Experience 5-Star Service?

Join your Cuyahoga Falls & Kent neighbors and let our experts take care of your garage door.

Greater Canton (330) 238-3742
Medina County (330) 238-3298
Cuyahoga Falls & Kent (330) 238-3314
Mansfield (419) 365-2456
Precision Garage Door of Akron
Office: (330) 721-8882
929 W Waterloo Rd
Akron, OH 44314