Garage Door Repair Reviews in Cuyahoga Falls & Kent Area, OH (Page 5)
Precision Garage Door of Akronhas received 128 reviews, averaging 4.97 Stars:
Streetsboro, OH
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Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Hudson, OH
My garage door was way out of line. I called and scheduled, but then I needed to go to emergency room (for me). I call ed back and gave my neighbor's phone for contact and told them to bill me (Iv'e used them and they have my contact info). The guys arrived (Paul) and said they could do nothing, the door needs replaced, said they had told me that 2 years ago (wrong). Then sat in their car, said they could not leave until paid the $80 service charge. My neighbor paid them. He felt they were just rtrying to sell a new door. I am very upset at how my neighbor was treated. Did they think I was scamming them?? Were they really from Precision?? I got home from hospital 3 hours later and my neighbor was still upset. I will never ever use or recommend Precision again. I certainly do not was a new door estimate from them! This appointment gets 0 stars.
- Cindy Hartman
We appreciate your feedback and want all our customers to be able to make an informed decision. At Precision, we take a comprehensive approach and provide solutions intended to keep your garage door in working order well into the future. The garage door's torquemaster spring system was defective in which we suggested a replacement for. If you would like to go over your quote with us, we would be more than happy to. Please call our office at 330-305-2929. Please press 4 when they hear the menu.
Cuyahoga Falls, OH
- Jacklyn Buczek
Please give our office a call directly at 800-Door-Repair, extension (ext. 5202) to allow us the opportunity to address any concerns you have. Thank you!
Streetsboro, OH
Prompt, polite and professional. These folks rebuilt my garage door 17 1/2 years ago. The springs recently broke and they fully honored the lifetime warranty that I was given on the work. The technician, Garret, was super nice and efficient.
- Joann Waggoner
Thank you Joann for the great 5 star review of Precision Garage Door Service of Akron and our outstanding technician Garret! We appreciate the opportunity to provide the warranty work that you deserved and glad you remembered to call us first to provide your repairs. Thanks for letting us know that Garret provided the customer interaction we are known for and the efficiency of his work.
Cuyahoga Falls, OH
These guys deliver, great products and customer service!!!
- Mary Reddin
Thank you Mary Ann for the nice 5 star review of Precision Garage Door of Akron and our garage door products. We appreciate the shout out for our customer service too!
Hudson, OH
Outstanding customer service both on the phone and in person. Would definitely recommend.
- Cole Braham
Thanks for the recommendation and nice 5 star review for Precision Garage Door Service from the phone call to the service call!
Stow, OH
Craig was a delight, very thorough and respectful of social distancing during these COVID-19 days. He fixed my remote access to my garage doors and explained everything hed done in detail to make sure I was happy with the work hed done. Precision Doors should be very pleased to have an employee such as Craig that represents you in the field! Thankful and happy to have met Craig. -Doug Wells
- Douglas Wells
Thank you Doug for the very nice 5 star review of Craig and Precision Overhead Garage Door Service of Akron! Our crews work hard to ensure we follow the Corona Virus guidelines to do our best to protect our customers. Thanks for letting us know how we did on your visit. Your kind words for Craig are much appreciated and we are glad you had a great experience!
Stow, OH
I have been around long enough to recognize superior service when I see it. I first encountered Precision in February 2018, when my garage door spring needed service. It would not shut and this company came out at 11p and fixed it, and did not try to gouge me. Fast forward to July 2018 when my garage door opener began smoking. Again, called Precision, and did they try to sell me a new opener, nope, they fixed the existing one, replaced my wall control, and programmed two new opener remotes that I did not even buy from them. Listen, some companies chase profits and some focus on quality, and the business naturally comes, Precision is the latter. They have a customer for life and their guy, Tyler, is absolutely top class, pleasant, efficient, and extremely knowledgeable. Don't waste your time with anyone else.
- Daniel Malek
Thank you Daniel for the great 5 star review of Precision Garage Door of Akron and our service technician Tyler! We are very proud of the work and representation of the Precision brand that Tyler provides for us and our valued customers. We always try to go the extra mile and work to solve your problems so you can get back to normal life as fast as possible after having problems with your garage door or opener. Thanks again for the kind words!
My garage door spring broke. I called as soon as I realized this, I called Precision Door. I was quickly connected to the local Akron division and had an appointment scheduled the next day. I got a text confirmation of my appointment right after hanging up the phone. The next day, I got a text from Tim as well as a call letting me know he was on his way. He arrived when he said he would, which was within the arrival time window quoted. Tim assessed the situation and informed me of what was needed and what it would cost. He completed the work, showed me what he did and confirmed everything was working correctly. He went over the paperwork with me (electronically) and had me sign and pay. I couldnt have had this experience go any better than it did. Great communication and setting expectations with great service snd execution.
- Scott Clark