Garage Door Repair in Akron, Ohio
Precision Garage Door
Same-day garage door repair in Akron, Ohio, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving Akron
Proudly serving the Akron, Ohio community with same day service.
Recent 4-Star Reviews from Akron
Hillary Sullivan
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My 11 yo garage door opener suddenly died. Mark came and replaced it including tracks outside key pad and indoor switch in about 90 minutes. Everything is sweet now and I have the new feature of checking my garage door from My phone
David Norton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
coil broke, could not open door myself, car stuck in garage. Precision responded within hours of my call on a Saturday. They inspected the door, explained what was needed, answered my questions, and provided an estimate. We agreed on price and they had parts installed and door working in about an hour's time. My only complaint is the prices were quite high, but they had me over a barrel because I needed access to my car asap. So I got no second estimate from any other repair shop. Parts included rollers, cable, drums, springs, bearing plates. Total was $1600.
Thank you for taking the time to leave Precision Garage Door of Akron a great rating!
Technicians: Garreth Rogers
Service: General Service
Highly not recommended
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Technicians: Garreth Rogers
Service: New Doors
Although we didnt do business today the manager reaching out to give a more personal experience goes miles for me.
Were sorry to hear about your experience, Robert. We strive for transparency and quality service. Your feedback is valuable, and well be reviewing this situation to ensure we improve. We will be in contact with you to resolve this matter.
Service: General Service
Tyler was quick, efficient, and professional. He explained everything and offered multiple options, as well as explaining the pros and cons of each.
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Service: General Service
Thank you for the great rating! We appreciate your business!
Service: General Service
Did a nice job in a timely manner. Very professional.
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Service: General Service
Mark St. Clair was very informative and quickly assessed the problem and determined we needed a new door opener. He was very thorough and efficient. The only area of concern is that prices for the door opener and repair were significantly above internet prices. Also the fuel surcharge seems padded since gas prices haven't changed for 3 years and in fact are lower recently. Overall the service was efficient and the agent was very efficient
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Service: General Service
Austin Z. Was very friendly and thorough. New set of springs and bearings-good to go. Convenient that I could call at night for next day service.
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Technicians: Austin Zink
Service: General Service
Austin was very pleasant & efficient in analyzing my problem. He corrected it quickly and was on his way!
Hi David, thank you for sharing your experience with Austin! We're glad to hear that he was able to efficiently address your issue. If you have any further questions or concerns, please don't hesitate to reach out. We appreciate your feedback and hope to assist you again in the future. Thank you for choosing Precision Garage Door!
Technicians: Shaun Sweitzer
Service: General Service
Thank you for the great rating! We appreciate your business!
Service: General Service
Thank you for the great rating! We appreciate your business!
Service: General Service
The installer Steve Tennant was very professional.They did a great job.The door looks great.I am very pleased with the work
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Service: New Doors
Update: the company and the technician Tyler, ultimately worked hard to get the custom doors installed and working properly. Serving the customer and communicating to the customer is very very poor. The general manager would not answer or return phone calls or emails. The arrangement that we agreed upon was not what I received. Overall a bad experience. Wont recommend.
We are sorry that you were disappointed with your experience, but we truly appreciate your feedback. Please allow us to take a closer look at this for you and well follow up with you directly.
Service: General Service
Overall Precision Door provided a quality product. We had some service issues and they did make good so far on what they sold us. Long lead time for the door but this is not a Precision Door issue.
Thanks Mary for the review and information on your garage door installation. We appreciate your understanding on the lead time to acquire your door. The supply chain issues affecting our country seem to have plagued every kind of product including garage doors.
Service: New Doors