Read what people are saying
about Precision Garage Door
Precision Garage Door of Akronhas received 722 reviews, averaging 4.96 Stars:
Akron, OH
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Akron, OH
Had a question about a noise I was hearing. Tyler responded and explained the reason and oiled the tracks for us. Vey professional and friendly. I would definitely recommend you to anyone who needs garage door or service!
- Linda Keller
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Medina, OH
Shaun from Precision Door was extremely helpful and knowledgeable. He was able to determine the problems with our door immediately and had the door as good as new in about an hour.
- Ken Constance
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Medina, OH
Quick install!
- Amber Boron
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Akron, OH
Great service! Precision Door answered an evening call when I returned home from a trip to a broken garage door. The spring broke when I tried to open the door with my remote and the door was stuck open 2 feet off the ground at an angle and would not close, even manually. Precision had their tech to my house for their first appointment at 8:00am the next morning. The only other company that responded at all did not call me back until 10:00am when my door was already fixed.
- Stephanie Bell
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Akron, OH
Our technician that repaired our overhead garage doors name was Austin. My wife and i found Austin to be friendly and courteous. His timeliness and workmanship was outstanding. i will recommend Precision door in the future.
- Don Holverson
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Richfield, OH
I compared three companies. Precision was more expensive however the warranties and quality were much better. Garrett and Austin did a wonderful job on the install. Thank you for a great job.
- Susan Loughry
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Brunswick, OH
Had a great experience with Garrett R on my install of a new garage door motor, door seal, and new sealed lifetime rollers. Installation was smooth and easy. Garrett was enjoyable, knowledgeable and efficient. Love the new extremely quiet garage door opener!!!
- William Pugh
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Akron, OH
Austin was very thorough and knowledgeable & made the unexpected problem an easy fix! I would recommend this service again to others in the area! Thank you!
- Breanna Ryzner
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Ravenna, OH
I had Tyler come out since my cables had come off the pulley and I wasn't able to use my garage door. He arrived on time and was able to diagnose the issue. He gave me a few quotes for repair and replacement and explained each one. It took him about an hour from arriving to fixing the garage door. Overall I'm happy with the service provided. I will definetly use them again.
- Stephen Bartos
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Medina, OH
Great service. Very professional technocian, Mark St. Clair. Would request him again.
- Harold Hajoway
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Akron, OH
New garage door opener install. Tyler A. was professional and did a great job!
- Josiah Doles
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Akron, OH
Last night around 8 my garage door broke, called into Precision around 8:30, tech Tyler A was here by 8:30 next morning. Unfortunately for me I needed a new door. He worked up a quote and it was I stick and will be installed tomorrow afternoon.
- Kim Rubright
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Kent, OH
Austin was great installing our garage door openers and worked hard to make sure everything went well and worked as it should . Thanksguys
- Jerry Fox
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Akron, OH
Mark did an awesome job. He replaced my broken springs and a few other items like worn out bearing. I called at 8 and he was here by 930 and finished by 11. The price was a little shocking but what isn't these days. But I haven't had to replace anything major since the door was installed in 1998.
- Deborah Burgoyne
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Akron, OH
I'll start with the positive. The technician was on time, nice and professional, and just doing his job. That's it. The rest: My 19 year old basic Wayne Dalton double garage door had the original internal spring break. Tech noticed a small dent (less than 3 inches) on the outside of the bottom panel, 1-inch was actually compromising the single layer of steel having an extremely small split in the metal. Apparently it's Precision policy that a door cannot be worked on if the door is "compromised," due to liability. The only solution offered to me was to buy a completely new door. I asked about replacing just the bottom panel - no. Repairing or reinforcing the split - no. There was no liability waiver I could sign. Cost of spring replacement would have been about $1,200. Full door started at $2,670 going up to $4,833. If that's their policy, fine. It's up to each customer to make their own decision and get multiple quotes, or not. But beware, this could be seen as predatory. The tech left. I called an actual local company that isn't a franchise of a national company like Precision. I asked if they'd replace the spring on a door with a 1" tear in the steel of the bottom panel. They said absolutely. I've since learned a Precision rep in Phoenix, AZ, was exposed by Dateline (in 2011 from my own Googling) for "overcharging for unnecessary repairs, high-pressure sales tactics, replacing parts that don't need replacing, poor quality workmanship, and not being upfront about pricing." I would absolutely call that my experience. The local door company ended up charging me $600 and I'm incredibly happy with the quality of work and quality of materials. That cost even includes reinforcement of the bottom panel. Proceed with caution.
- Steve Sedlock
Steve, thank you for sharing your feedback. We appreciate your comments about our technicians professionalism. We strive to uphold safety standards, but we understand your concerns about repair options. Sometimes our quotes are higher than our competitors, but that is primarily because we are committed to providing our customers with high-quality parts, unparalleled service, availability, and the highest-quality workmanship. We even back it up with the Precision Promise. We always stand behind our work and strive to leave our customers with a safe, secure, and reliable garage door.
Cuyahoga Falls, OH
- Danny Mills
Thank you for the great rating! We appreciate your business!
Windham, OH
Thank you so much for the great job that was done to install my new door and explaining everything about it and I'm so thankful that I was able to upgrade my Genie door opener. The installers did a great job with the install and clean-up. I appreciate the time that was spent going over everything. I highly recommend Precision Garage Door for anyone. Thank you 7/3/25 Made the call to have my door checked out due to a different kind of noise that I was hearing upon opening the door. Garrett R. came out and did a couple of minor adjustments and the door is great. Thank you so much for the prompt service!
- Karen Kline
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
North Canton, OH
Tyler A. was my 100% Fabulous Technician!! Tyler replaced items on my garage door & he showed me the old worn out parts and the new parts are so much thicker, nicer and how much better & easier the double door works now!! Tyler, thank you for being such a gentleman & perfectionist! Im so proud of you!!! Pam
- Pamela Canon
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Akron, OH
Our technician was Shaun. Incredibly nice, professional, and thorough. Very easy to converse with about the work required and simplifies the work being done in his explanations. The prices are market average, so its going to cost whatever its going to cost. But Precision manufactures their own springs, which made me trust them a bit more. Shaun also finished the project in half the time he quoted me. 10/10 Highly recommend.
- Andrew Meena
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Canton, OH
Wow! My garage door wouldnt open. I called at 8 AM and they were there at 9: 55 AM. I had a broken spring, but really everything needed to be replaced I could see the rusty parts. The entire job was done in less that an hour. I was shocked. Austin Z was really nice a very efficient. I am so happy. I get to go back to work and pick up papers I printed for my next meeting. You guys Rock!
- Michelle Stackhouse
Thanks for the fantastic review, Michelle! We're thrilled to hear about your quick service and that Austin made your experience a positive one. Your satisfaction means a lot to us, and were glad we could get you back on track for your meeting. We appreciate your support!
Uniontown, OH
Sean S did a great job of explaining the situation and why certain parts of my garage door was not working. He was thorough and very helpful. Thanks Sean for coming out on a cold Sunday!!!
- Vanessa Freiman
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Uniontown, OH
Called Precision the morning it was bitter cold. The manager of the location scheduled me in right away when my motor burned out and we did not have access to our garage. Tyler came out and took care of us. He was professional and very courteous. Recommend Precision Door to anyone. Keep up the great work Tyler!
- Mark Rambach
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Wadsworth, OH
Tyler was great. He arrived early and was finished within a hour. He explained everything that needed to be done and reviewed everything with before he left.
- David Moore
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Rittman, OH
I highly recommend Precision Garage door Technician Austin Z showed up promptly, was educated about my issues and explained my options very well. He was friendly and courteous and it was a pleasure to talk with such a nice serviceman. I will continue to use them in the future
- Patty Wright
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Twinsburg, OH
amazing! timely, knowledgeable and friendly same service.
- Melanie Ryshen
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Copley, OH
Garreth did an absolutely wonderful job inspecting and replaceing all that was wrong with our door. He promised and he delivered. great job and good conversation.
- Steve P.
Thank you very much for taking the time to share your positive experience with us! We are so happy to hear that Garreth provided you with excellent service. We appreciate your business!
Fairlawn, OH
Every aspect of my experience with them was professional, well communicated and timely from Shaun to Derek!
- Rae Presz
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Uniontown, OH
The crew who installed our new garage door were great.very polite, very professional and very friendly and answered all of our questions. The only negative was that when they removed the old door opener (which I had planned to save and possibly reuse down the road as it was only a couple years old) they cut off the wire that goes to the wall opening switch right at the top of opener where it goes down inside the opener and I dont think that theres enough room that I can reattach the wire to the opener so that it will be able to work. ButI obviously didnt make myself clear that I planned to reuse the old opener some day. Other than that all is good except I havent received our receipt via email yet. But they were great!
- Bob Jones
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Akron, OH
Austin did a great job! He arrived promptly at the scheduled time, diagnosed my problem quickly, and installed my new garage door opener efficiently. He was friendly and approachable.
- Kurt Stemple
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
New door installed by Mike. Very good service and very happy with product. Highly recommended
- Craig Keslar