Garage Door Repair in Akron, Ohio - Page 11

Andy Paquet

Efficient, friendly and a thorough assessment and repair!

Heidi Beck

Tyler was quick, efficient, and professional. He explained everything and offered multiple options, as well as explaining the pros and cons of each.

William Thompson

IMPRESSED WITH NOWLEDGE OF AND DOOR REPAIR SERVICE OF GARRETH ROGERS WITH PRECISION DOOR OF AKRON.

Peter Zurowski

Great job. Fair price. Austin did it quickly. The only thing is that you don't offer a warranty on the springs. Could someone please explain that to me? Thank you.

Mary Ann Mooney

Austin did a very good job fixing our garage door!

George Leidal

Work was fine. Just make sure you get second quote. High priced.

Angela Mccullen

Shaun Sweitzer did a wonderful job. A very friendly gentleman. Is super professional. Precision garage door you have a wonderful worker.

Donna Collingwood

Tyler Adkins & Harry came to check out my keypad that wasn't working. After getting it working, they discovered a couple metal brackets on my garage door were broken, which if left unattended would have resulted in a more extensive repair & downtime. They replaced the brackets, made sure all of my concerns or questions were answered. Very pleasant, very punctual. Would highly recommend Precision Garage.

Robert Cox

Very informative fast and efficient

Mike Flaherty

Shaun did a great job. Our door needed new cable, spring, rollers, etc. Shaun told me what it needed and what it would cost upfront. He was knowledgeable, skilled and friendly!

David Kimball

Max Adamczyk arrived at my house at 10:00am looked at the aged unit and found it needed replaced.Max had everything he needed in his van and replaced the old unit with an Genie Unit the affordable unit with quality and Max explained the difference between getting one low cost unit from an home improvement store to the Genie Unit. He was very professional and I was impressed by the work he did installing the new garage unit.

Daniel Hahn

Tyler Adkins was very courteous, knowledgeable and helpful in explaining the problem and giving tips on some preventative maintenance. Extremely professional.

Kerry Ward

We ran into a stressful situation where our garage door went off track during a power outage as we were leaving for vacation. It seemed like something we may have been able to fix ourselves if we had the right tools, but we were in a hurry to leave and did not have the patience or time to attempt to fix it. However, our door was left partially open due to the misalignment, and we were concerned about leaving it that way for a week while we were out of town. We decided to call to see if someone could fix it sooner than later, rather than wait until we returned from vacation. We were thrilled that Precision could come out and assess the issue in a matter of hours, and we made arrangements to work with them through our housesitter, since we had to hit the road immediately to make our trip. It started off smoothly, but that turned out to be the only positive from our experience. The technician talked us through the issue over the phone, but then he stated the company policy was to not repair existing systems that were not installed by their own company. This seemed pretty ridiculous because it was a fairly simple and obvious fix that needed to be done, per our limited experience and knowledge of the system. He tried to sell us an entirely new set of springs, rails, and more at a price tag of $1500. We weren't sure if this was an attempt to take advantage of our particular situation/desperation, or just a regular business practice for them. This was an obvious red flag to us, based on what we assumed to be a relatively straightforward and simple repair. We decided to just pay them the $75 service fee and figure out something else. We called another local repair company (not part of a major chain) to come out and assess the issue. Again, the other company walked us through the issue over the phone and very clearly and directly said it was EXACTLY what we thought it was. They fixed the door in about 30 minutes and charged us $150. It gave us the peace of mind to enjoy our vacation, and also saved us from forking over $1500 for something we didn't need.

Myron Hines

Max did very good fast work. Max was knowledgeable and easy to talk with.

Desmeal Leigh

Mark was excellent, efficient and very knowledgeable. He arrived early and waited for the exact time of the appointment. You cant get more PRECISION than that. Thanks Mark.

Mary Whitmer

Precision put in the garage door opener 16 years ago, and responded immediately. The same great same day service 16 years later. Thanks to Austin Z for his great work and for the wonderful staff on the phones.

Nicholas Varvaro

Tyler was very polite and hard worker. Never slowed down. Got the replacement door panel finished in more than a reasonable time. Excellent work and always confirmed that Precision was here to do right by the customer.

Matt Minotti

Michael was awesome. Highly recommend.

Marcia Berry

The Installer was on time actually a few minutes early which I was happy to do when he called to get an ok. Explanation of the door options and extra repairs needed was clear. It was a no brainer to go with the opener with a battery back up. Quick and efficient work and no mess or old parts left behind. Pricey but a sense of comfort and ease of use eliminates any issues with the cost.

Tony Britt

Excellent Customer Service! I appreciate the great follow up and ensuring that my issue was taken care of. My repair was completed within a few hours of the phone call. Excellent job!

Robert Haluga

Tech: AUSTIN Z. Austin was extremely friendly and answered all questions thoroughly. He explained why he was replacing hardware previously installed and what it should have been. Its unfortunate that we originally used an incompetent contractor. Austin explained what he did and why he did it. We appreciate Austins ability and friendliness.

Carolyn Alonso

Austin Z. came to our home and was very professional, kind and knowledgeable. Installed a new genie quickly and cleaned up everything. He toooo was super friendly to our 2 small dogs ! Thank you so much!

Jonathan Wickham

We had Tyler A come out to replace the bottom seal. While he was here, he also did an inspection. He said everything looks good and that no major work needed done. I appreciate his honesty, especially given that I was expecting something needing attention due to us not having it inspected in over 5 years. He was incredibly polite and friendly. Its easy to see why Precision Garage Door is the best in the biz.

Malinda Hockenberry

My garage door broke, called them to see about getting a garage door replacement. They came out the next day to do a free estimate. Technician Tyler Atkins came out was very professional and friendly gave me three quotes of doors they had available went over all their financing options with me to get a solution that worked for me. They were very prompt with getting back to me to schedule the install. Technician Derek Larch came out to install the garage door. He did an excellent job. He was very thorough, friendly and made sure every thing was cleaned up when he was done. I would highly recommend them and I will use them in the future if I have any more garage door needs.

Keith Mchenry

Austin Z. Was great. Easy going fast but very conscientious of his work & job.

Adam Ashenfelter

I had them out to fix a broke spring in my garage door. Austin had the spring replaced and the door working great in about an hour.

Anthony M Fraser

Love the two new garage doors. Installation was clean. Highly recommend Precision Garage Doors

Ben Suscinski

They wont repair doors unless theyre in absolute perfect condition. Need a cable fixed, wouldnt repair. Then give me quotes for new doors. There is no reason on this planet a garage door cost 4,000 doors!! Greedy people.

Richard Sullivan

Tyler Adkins provided a quote today for a new installed Genie garage door opener with battery backup. We thought that Tyler was honest, provided a fair price, and efficiently installed the opener on the same day! We are happy to recommend him.