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about Precision Garage Door

Precision Garage Door of Akron
has received 722 reviews, averaging 4.96 Stars:
1 2 3 4 5
Googleplus
Review:

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A Response from: The Precision Team

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Googleplus
Review:

Tyler A. repaired our garage door on a Sunday! Very courteous and professional. I highly recommend Precision Garage Door of Akron!

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A Response from: The Precision Team

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Googleplus
Review:

Our garage door spring and cables broke last night, and I was able to chat with Cameron at 11 o clock at night to set up an appointment at 8 am the following day (Saturday). My wife is due to go into labor at any point so the fact they had someone there in less than 13 hours was amazing. Tyler A. was my technician, and whatever hes being paid isnt enough. He was punctual, professional, and informative. He broke down my choices/options not only by price, but what fit best for our situation. I have his business card now so if anything ever happens hes a phone call away. I would highly recommend this company to anyone and everyone worth every penny.

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A Response from: The Precision Team

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Googleplus
Review:

Austin did a great job on helping get my broken garage door closed and secured during our initial meeting. It took a few weeks for the special order door came in, but when it did, Austin came back out with Steve and they got the job done quickly and cleaned up after they were done. Very happy with the the service from the two tech's and the people on the office. I would hire them again. Thank you!

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A Response from: The Precision Team

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Googleplus
Review:

Installer was very professional. Explained what he was doing, and afterwards showed us pictures. Before he left explained how the remotes work and installed the outside keypad. Definitely a great experience. I definitely will use Prrecision again.

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A Response from: The Precision Team

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Austin Zink Service Provided:
General Service

Technicians: Austin Zink
Googleplus
Review:

Tim C. Did a great job repairing my garage door. He was very polite and explained everything that was needed to fix the door, answered all my questions and the price was fair for all the product and time that was needed.

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A Response from: The Precision Team

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Googleplus
Review:

Tyler was a pleasure to work with. Gave me several options to choose from when our cable for our garage door broke. Highly recommend!

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A Response from: The Precision Team

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Googleplus
Review:

Austin was knowledgeable and answered all our questions. Very polite

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A Response from: The Precision Team

Hi Robert, thank you for the positive feedback about Austin! We're thrilled to hear that he provided you with excellent service and answered all your questions. We appreciate you taking the time to share your experience, and we look forward to serving you again in the future. Thank you for choosing Precision Garage Door!

Garreth Rogers Service Provided:
General Service

Technicians: Garreth Rogers
Googleplus
Review:

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A Response from: The Precision Team

Thank you for the 5-star review! We value your feedback and cant wait to serve you again. We appreciate your business!

Garreth Rogers Service Provided:
General Service

Technicians: Garreth Rogers
Googleplus
Review:

Austin was extremely helpful and efficient while replacing my garage door unit. He thoroughly explained all my options and after choosing one, he showed me how to utilize all the new features. Very knowledgeable and helpful! Excellent work!!! Thank you so much!!

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A Response from: The Precision Team

Hi Scott! Thank you for sharing your experience with us. We're thrilled to hear that Austin provided excellent service and made sure you were well-informed throughout the process. We appreciate your kind words and look forward to assisting you in the future. Thank you for choosing Precision Garage Door!

Austin Zink Service Provided:
General Service

Technicians: Austin Zink
Googleplus
Review:

Our garage door jammed with a broken spring on Saturday of Easter weekend with our vehicles inside. Precision Door Service had a service technician, Tyler, available to respond the same afternoon. Precision emailed a bio and photo to introduce Tyler before his arrival, and Tyler called when he was in route with an ETA. Upon arrival, Tyler inspected the door and presented us with a detailed estimate for three repair options since the door and hardware were over 30 years old. The option we chose included the spring replacement (upgrade to 2 springs for safety), and various hardware items that were worn, and the re-use of some items that were still in serviceable condition. Within 2 hours we were up and running again. Tyler was extremely friendly and courteous as well as very knowledgeable and efficient. Thanks for being available and prompt on a holiday weekend and kudos to Tyler for a job well done! Precision is a class act!

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A Response from: The Precision Team

Hi David, thank you so much for taking the time to share your experience with us! We're thrilled to hear that Tyler provided such excellent service and that you were back up and running so quickly. We truly appreciate your kind words and your business. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 04/01/2024
New Doors
Mogadore, OH
Googleplus
Review:

Came out same day to give estimate and scheduled for the next week Everything went smoothly and Matthew was very nice and helpful

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A Response from: The Precision Team

Melanie, thank you so much for taking the time to share your positive experience! We are thrilled to hear that Matthew provided excellent service and made your experience smooth and enjoyable. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Googleplus
Review:

Austin was very pleasant & efficient in analyzing my problem. He corrected it quickly and was on his way!

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A Response from: The Precision Team

Hi David, thank you for sharing your experience with Austin! We're glad to hear that he was able to efficiently address your issue. If you have any further questions or concerns, please don't hesitate to reach out. We appreciate your feedback and hope to assist you again in the future. Thank you for choosing Precision Garage Door!

Shaun Sweitzer Service Provided:
General Service

Technicians: Shaun Sweitzer
Googleplus
Review:

Garreth was very courteous and got the job done very quickly! He explained everything really well too. Thank you Garreth.

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A Response from: The Precision Team

Hi Cindy! We're thrilled to hear about your positive experience with Garreth. Providing excellent service and clear explanations are top priorities for us. Thank you for taking the time to share your feedback, we appreciate it! Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 03/29/2024
New Doors
Medina, OH
Googleplus
Review:

Precision garage door did a most fabulous job installing new panel to my existing garage door which was damaged. Matthew did a meticulous job installing and I don't think I'll call anybody to work on my garage door again other than Precision garage door! Great job guys!

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A Response from: The Precision Team

Michael, we are thrilled to hear about your positive experience with Precision Garage Door! We are so glad that Matthew provided you with exceptional service and that you are satisfied with the new panel installation. We look forward to serving you in the future! Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Googleplus
Review:

-

A Response from: The Precision Team

Thank you for the 5-star review! We value your feedback and cant wait to serve you again. We appreciate your business!

Service Provided:
General Service

Googleplus
Review:

Precision was pleasant to work with on the phone in scheduling our emergency service. Technician Austin was polite, knowledgeable, and did a great job of the new installation and overhaul of our door.

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A Response from: The Precision Team

Hi Eric, thank you for sharing your positive experience with Precision! We're thrilled to hear that our team provided top-notch service during your emergency situation. We strive to always deliver exceptional service and we're glad to hear that Austin exceeded your expectations. Thank you for choosing Precision Garage Door!

Austin Zink Service Provided:
General Service

Technicians: Austin Zink
Googleplus
Review:

Our garage door technician truly went above and beyond! The scheduling program had gone awry on the Saturday we were to scheduled to have a new door opener installed. Jack, our technician, called to apologize and offered to still come that day even though it would be considerably later than our requested noon-2:00 slot. We okayed the delayed start, and Jack went over as much as he could with us over the phone so he could begin the installation quickly once he arrived. He was finally able to begin our job just after 7:00, and he stayed to finish - with our permission - until 10:15! He was apologetic and kind and professional and very tired, but he was happy to go over our new Liftmaster Elite opener and answer any questions we had. We love the new opener with its brightly illuminating LED lighting, its quiet operation and built-in security camera. And one cannot really ask for a more dedicated service technician than Jack!

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A Response from: The Precision Team

Jennifer, thank you for sharing your experience with us! We're thrilled to hear that Jack went above and beyond to ensure your satisfaction, despite the scheduling hiccup. It's wonderful to know that you are enjoying your new garage opener. We appreciate your kind words and your business!

Service Provided:
General Service

Googleplus
Review:

Very polite tech and fast getting repair done. Looks amazing

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A Response from: The Precision Team

Hi Cheryl, thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing efficient and professional service is always our top priority. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Googleplus
Review:

-

A Response from: The Precision Team

Thank you for the 5-star review! We value your feedback and cant wait to serve you again. We appreciate your business!

Austin Zink Service Provided:
General Service

Technicians: Austin Zink
1 2 3 4 5
Date: 03/25/2024
New Doors
Tallmadge, OH
Googleplus
Review:

Fast, professional, friendly, no pressure. Gave us the info to make an informed decision.

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A Response from: The Precision Team

Hi Larry, thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with us and that our team was able to provide you with the information you needed. We appreciate your feedback and hope to see you again soon! Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Googleplus
Review:

I was very happy with their prompt response time and the competent on-site service man and the friendly office staff. I have no idea how competitive their prices are but we were in need of a quick response to get out of our broken garage door and they did the job!!

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A Response from: The Precision Team

Laurel, thank you so much for sharing your positive experience with us! We're thrilled to hear that our team was able to provide you with prompt and competent service when you needed it the most. We appreciate your feedback. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Googleplus
Review:

Steve and Matthew removed my old garage door and installed a new one. They were amazing. Everything looks great, works great and was done really quickly. I would recommend Precision for sure.

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A Response from: The Precision Team

Hi Rich! Thank you for the glowing review of our service! We're thrilled to hear that Steve and Matthew provided you with top-notch service and that you're pleased with your new garage door. We appreciate your recommendation and look forward to assisting you in the future. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Googleplus
Review:

Rep. Was highly professional

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A Response from: The Precision Team

Thank you for the kind words, Gregory! We strive to provide top-notch service to all our customers. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 03/20/2024
New Doors
Massillon, OH
Googleplus
Review:

Quick and great service.

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A Response from: The Precision Team

Wayne, thank you for taking the time to leave such a positive review! We're thrilled to hear that you were pleased with our service. If you ever need anything else, don't hesitate to reach out. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Googleplus
Review:

-

A Response from: The Precision Team

Thank you for the 5-star review! We value your feedback and cant wait to serve you again. We appreciate your business!

Austin Zink Service Provided:
General Service

Technicians: Austin Zink
Googleplus
Review:

Our repair man, Mathew Brown, gave us a photo and message 25 minutes prior to his arrival. He arrived on time and completed the door replacement in the estimated 2.5 hours. The door matched our HOA standard design specifications perfectly. The job was cleaned up nicely. The service man went over all required maintenance prior to his departure. Nice job!

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A Response from: The Precision Team

Hi Keith, thank you for taking the time to share your positive experience with us. We are thrilled to hear that Mathew provided excellent communication, timely arrival, and a job well done. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 03/18/2024
New Doors
Richfield, OH
Googleplus
Review:

Installation was very quick for two doors and an opener. Very professional!

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A Response from: The Precision Team

Hi Dave, thank you for taking the time to share your positive experience with us! We are thrilled to hear that your installation was quick and professional. If you ever need anything else, feel free to reach out. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 03/17/2024
New Doors
Copley, OH
Yelp
Review:

We had a spring break and the arm from the garage door opener broke loose from it's attachment to the wall (the closed center bracket). I called at 5:30 AM and was promised a technician would be here between 8 and 10 AM and would call prior to arrival. Tyler A. called around 7:40 AM and arrived just before 8. He inspected the garage door issues and made his recommendations for needed repairs. With our approval he repaired the garage door, cleaned up the area and was done before 9:30. I think the price was fair and he did not deviate from his estimate.

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A Response from: The Precision Team

Thank you very much for taking the time to share your positive experience with us! We are so happy to hear that Tyler provided you with excellent service. We appreciate your business!

Service Provided:
New Doors

Googleplus
Review:

Highly recommend Percussion Gargage Door of Akron! They originally installed my garage door with an auto door opener around 20 years ago. So when my door opener stopped working - I call them and they came out the same day and Tim C. Solved the issue in no time. Thanks Tim!!!

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A Response from: The Precision Team

Brad, thank you for your kind words ! We are thrilled to hear about your positive experience with Tim and our team. Providing prompt and efficient service is our top priority, and we are grateful for your recommendation. We look forward to serving you again in the future. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

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Akron Area (330) 238-3266
Alliance Area (330) 238-3283
Aurora Area (330) 238-3346
Brunswick/Medina Area (330) 238-3298
Cuyahoga Falls & Kent Area (330) 238-3314
Canton & Massillon Area (330) 238-3742
Wadsworth Area (330) 238-3790
Mansfield Area (419) 365-2456
Precision Garage Door of Akron
Office: (330) 721-8882
929 W Waterloo Rd
Akron, OH 44314