Garage Door Repair in Akron, Ohio - Page 15

Jerry Fox

Austin was great installing our garage door openers and worked hard to make sure everything went well and worked as it should . Thanksguys

Deborah Burgoyne

Mark did an awesome job. He replaced my broken springs and a few other items like worn out bearing. I called at 8 and he was here by 930 and finished by 11. The price was a little shocking but what isn't these days. But I haven't had to replace anything major since the door was installed in 1998.

Steve Sedlock

I'll start with the positive. The technician was on time, nice and professional, and just doing his job. That's it. The rest: My 19 year old basic Wayne Dalton double garage door had the original internal spring break. Tech noticed a small dent (less than 3 inches) on the outside of the bottom panel, 1-inch was actually compromising the single layer of steel having an extremely small split in the metal. Apparently it's Precision policy that a door cannot be worked on if the door is "compromised," due to liability. The only solution offered to me was to buy a completely new door. I asked about replacing just the bottom panel - no. Repairing or reinforcing the split - no. There was no liability waiver I could sign. Cost of spring replacement would have been about $1,200. Full door started at $2,670 going up to $4,833. If that's their policy, fine. It's up to each customer to make their own decision and get multiple quotes, or not. But beware, this could be seen as predatory. The tech left. I called an actual local company that isn't a franchise of a national company like Precision. I asked if they'd replace the spring on a door with a 1" tear in the steel of the bottom panel. They said absolutely. I've since learned a Precision rep in Phoenix, AZ, was exposed by Dateline (in 2011 from my own Googling) for "overcharging for unnecessary repairs, high-pressure sales tactics, replacing parts that don't need replacing, poor quality workmanship, and not being upfront about pricing." I would absolutely call that my experience. The local door company ended up charging me $600 and I'm incredibly happy with the quality of work and quality of materials. That cost even includes reinforcement of the bottom panel. Proceed with caution.

Karen Kline

Thank you so much for the great job that was done to install my new door and explaining everything about it and I'm so thankful that I was able to upgrade my Genie door opener. The installers did a great job with the install and clean-up. I appreciate the time that was spent going over everything. I highly recommend Precision Garage Door for anyone. Thank you 7/3/25 Made the call to have my door checked out due to a different kind of noise that I was hearing upon opening the door. Garrett R. came out and did a couple of minor adjustments and the door is great. Thank you so much for the prompt service!

Pamela Canon

Tyler A. was my 100% Fabulous Technician!! Tyler replaced items on my garage door & he showed me the old worn out parts and the new parts are so much thicker, nicer and how much better & easier the double door works now!! Tyler, thank you for being such a gentleman & perfectionist! Im so proud of you!!! Pam

Andrew Meena

Our technician was Shaun. Incredibly nice, professional, and thorough. Very easy to converse with about the work required and simplifies the work being done in his explanations. The prices are market average, so its going to cost whatever its going to cost. But Precision manufactures their own springs, which made me trust them a bit more. Shaun also finished the project in half the time he quoted me. 10/10 Highly recommend.

Michelle Stackhouse

Wow! My garage door wouldnt open. I called at 8 AM and they were there at 9: 55 AM. I had a broken spring, but really everything needed to be replaced I could see the rusty parts. The entire job was done in less that an hour. I was shocked. Austin Z was really nice a very efficient. I am so happy. I get to go back to work and pick up papers I printed for my next meeting. You guys Rock!

Vanessa Freiman

Sean S did a great job of explaining the situation and why certain parts of my garage door was not working. He was thorough and very helpful. Thanks Sean for coming out on a cold Sunday!!!

Mark Rambach

Called Precision the morning it was bitter cold. The manager of the location scheduled me in right away when my motor burned out and we did not have access to our garage. Tyler came out and took care of us. He was professional and very courteous. Recommend Precision Door to anyone. Keep up the great work Tyler!

David Moore

Tyler was great. He arrived early and was finished within a hour. He explained everything that needed to be done and reviewed everything with before he left.

Patty Wright

I highly recommend Precision Garage door Technician Austin Z showed up promptly, was educated about my issues and explained my options very well. He was friendly and courteous and it was a pleasure to talk with such a nice serviceman. I will continue to use them in the future

Melanie Ryshen

amazing! timely, knowledgeable and friendly same service.

Steve P.

Garreth did an absolutely wonderful job inspecting and replaceing all that was wrong with our door. He promised and he delivered. great job and good conversation.

Rae Presz

Every aspect of my experience with them was professional, well communicated and timely from Shaun to Derek!

Bob Jones

The crew who installed our new garage door were great.very polite, very professional and very friendly and answered all of our questions. The only negative was that when they removed the old door opener (which I had planned to save and possibly reuse down the road as it was only a couple years old) they cut off the wire that goes to the wall opening switch right at the top of opener where it goes down inside the opener and I dont think that theres enough room that I can reattach the wire to the opener so that it will be able to work. ButI obviously didnt make myself clear that I planned to reuse the old opener some day. Other than that all is good except I havent received our receipt via email yet. But they were great!

Kurt Stemple

Austin did a great job! He arrived promptly at the scheduled time, diagnosed my problem quickly, and installed my new garage door opener efficiently. He was friendly and approachable.

Ellen Savage

Shaun S. installed a new Genie garage door opener. We are very pleased with how quit it is. Shaun was very helpful in helping us choose the opener that was best for our needs. He was very polite and friendly and we felt comfortable having him in our house. We would definitely recommend Precision Garage Door to family and friends.

Maurie Jones

Wow!!! Car was trapped in garage. Called Precision and was able to schedule a time that worked for my schedule. Tyler called and asked if he could come 15 min early!! He assessed the problem and checked our 2nd door also! So professional and nice!! Was done in 90 minutes!! Thank you! Thank you! I wont call anyone else from now on!!

Zachery Tittle

Tyler A. was out to replace our busted door spring and pointed out the years of wear on the rollers and bearings that contributed to the failure. He got us setup with all new gear and now the garage is the smoothest I've ever seen. Great work all around!

Michael Chilcott

The doors better then I could of image!!!

Terri Branney

Starting the day, we found our garage door spring had busted!!! Our tech Shaun S. was pleasantly helpful! Precision Garage Door services came within 4 hours and were professional and knowledgeable. Thank you again!!

Jeffrey Coffee

Austin Z. Was very professional and explained everything in great detail. We will be recommending Precision Garage Door to our friends. Job well done.

Brenda Gates Hedrick

We're happy to get our garage door opener replaced. Austin Z was friendly and courteous. He got the job done quickly and efficiently, left no mess, and made sure we were satisfied before he left. We would recommend Precision for any garage door needs.

Carol Johnson

Tyler A. did a great job for me on Nov. 27. He did an assessment and answered questions. I had to replace my 24 year old Genie with a new model, 3120. Two remotes, an indoor keypad and an outdoor keypad were included. He was gracious enough to re-program my old remotes to the new door. After completing the work, he cleaned up the garage and walked me through everything. I was thankful for the company's 24/7 business hours. I was able to call Precision at 10:00 p.m., the night my old opener stopped working, and was able to get an appointment the next morning, the day before Thanksgiving.

Betty Davis

excellent

Claire Oliver

Tech was an hour late, misdiagnosed the problem with the garage door, and quoted approximately $1500 for a new system. My door was fixed by another company for less than $200 with service and parts.

Harold Casteel

Very nice people Tyler was awesome

Joseph Salvo

Austin responded quickly and provided a comprehensive solution to my problems.

Peggy Stieb

Tyler was excellent at fixing my garage door. Very friendly and explained before preforming the work.