Read what people are saying
about Precision Garage Door
Precision Garage Door of Akronhas received 722 reviews, averaging 4.96 Stars:
Akron, OH
I located this company via a google search for nearby garage door repair companies. I noticed a favorable rating history, so I took a chance. I wasn't overly impressed by my initial phone call as it was answered by a computer and transferred me around while I tried to remember which buttons it was telling me to press for the service I sought. However, I eventually spoke with a pleasant woman who scheduled an appointment for the same day. My technician Tyler called prior to arriving and was very knowledgable and pleasant to speak with. He examined my problem and offered several options after explaining what he saw. It was obvious he knew exactly what he was talking about and was an expert at his craft. I chose the best option for me and my situation and before I knew it, Tyler was working on the door as his mobile unit housed all of the items needed for the repairs. We talked throughout the repair and he never missed a step. After about 45 minutes, I excused myself and returned about 5-10 mins later and much to my surprise, Tyler had finished the job! *BTW, it is worth mentioning that this was a Friday afternoon and when Tyler finished, it was about 5:00 PM and he had another appointment to get to, but never hurried any handling of his job or explanation to me at all. Tyler was a true professional and truly refreshing in this day and age.
- Michael Lupo
Hi Michael, thank you for sharing your experience with us. We appreciate your feedback and are thrilled to hear about your positive experience with Tyler. We strive to provide expert service with a personal touch, and we're glad to hear that Tyler was able to exceed your expectations. Thank you for choosing Precision Garage Door!!
Akron, OH
Great company !!! Jack, the service technician, was here within the hour of my call. He immediately found the issue and went over solutions and fixed the issue immediately. Great service technician and company
- Steve Baker
Steve, thank you for sharing your experience with us! We're thrilled to hear that Jack provided you with prompt and efficient service. Our team is dedicated to resolving issues quickly and effectively. We appreciate your kind words and look forward to assisting you again in the future. Thank you for choosing Precision Garage Door!
Macedonia, OH
I was very Impressed with Kyle and the work he did. He explained everything in detail and in terms I can understand. He showed up 2 hours after I called to make appointment. He provided me 3 options to choose from. He finished installation in less than 2 hours. He reviewed with me how to use and the warranty. He was extremely polite and professional.
- Sam Hajj
Hi Sam, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you were provided you with excellent service and made sure you were well-informed throughout the process. We appreciate your feedback and hope to assist you again in the future. Thank you for choosing Precision Garage Door!
Akron, OH
I recently had the pleasure of working with Garreth from Precision Door to address issues with my garage door. From the moment I called, the service was prompt and professional. Here are some highlights of my experience: Same-Day Service: I was pleasantly surprised when Garreth arrived on the same day I called. His efficiency and responsiveness were commendable. Expertise and Assessment: Garreth demonstrated extensive knowledge about garage doors. He carefully assessed the situation, considering the longevity and conditions of my garage door. His insights helped me make an informed decision about proceeding with repairs and maintenance. Quality Workmanship: Not only did Garreth replace the torsional springs, bearings, and cables, but he also ensured that everything was functioning optimally. The repair work was top-notch. Outstanding Customer Service: Garreth was friendly, approachable, and took the time to explain the repairs. His commitment to customer satisfaction was evident throughout the process. In summary, I highly recommend Garreth and Precision Door for any garage door needs. Their professionalism, expertise, and same-day service truly set them apart. Thank you, Garreth, for a job well done!
- Eric Putt
Hi Eric, thank you for taking the time to share your positive experience with Garreth and the Precision Door team. We're thrilled to hear that you were pleased with the prompt service, expertise, and outstanding customer service provided. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing Precision Garage Door!
Akron, OH
Today our garage door would not open. We called Precision for same day service and they came through for us. Tyler Adkins arrived on time, was friendly, explained the problem and gave us several options. He completed the job as quoted. We are so pleased we called Precision Garage Door of Akron.
- Angela Irby
Hi Angela, thank you for sharing your experience with us! We're thrilled to hear that Tyler provided you with outstanding service and that your garage door is working properly now. We appreciate your business and look forward to serving you again in the future. Thank you for choosing Precision Garage Door!
Wadsworth, OH
Austin was very polite and efficient in finding the problem with my garage door , I recommend him anytime!
- Dee Hallam
Hi Dee, thank you for sharing your positive experience with Austin! We're thrilled to hear that he provided excellent service in fixing your garage door. We truly appreciate your recommendation and hope to assist you again in the future. Thank you for choosing Precision Garage Door!
Copley, OH
Tim called and advised me as to when he would arrive and was right on time. That was the first thing that impressed me about Precision. I explained to him what the problem was with the door and he went right to work, checking out everything on the door. He reviewed with me what was causing the problem and also other issues the door had and would need attention down the rood. He was very professional and knowledgeable about the door. I was very happy with the work and the great customer service!
- Nancy P.
Thank you very much for taking the time to share your positive experience with us! We are so happy to hear that Tim provided you with excellent and timely service. We appreciate your business!
Cuyahoga Falls, OH
Seems like most catastrophic home failures occur on Sundays. I feel very fortunate to have contacted a company that provides emergency service 7 days a week. Even more fortunate was that our repairman was Austin Zink. He was kind, informative, prompt and professional. He was also knowledgeable and respectful of our budget. I will be sure to use this company if a need arises in the future. Thank you. Alma Olson
- Alma Olson
Alma, thank you for sharing your experience with us! We're delighted to hear that Austin provided you with top-notch service when you needed it most. We appreciate your kind words and look forward to assisting you again in the future should the need arise. Thank you for choosing Precision Garage Door!
Northfield, OH
Great price on a new door and motor, inspection to install in a week. Would recommend!
- Conner Novak
Hi Conner, thank you for the great review! We're thrilled to hear that you had a positive experience with our services. We strive to offer competitive prices and efficient installation timelines for our customers. Your recommendation means a lot to us. Thank you for choosing Precision Garage Door!
Akron, OH
Tim C. was awesome. Was able to fix my garage in a timely manner and it works better than ever before. Would definitely recommend Precision to everyone with a garage.
- Matthew Cowling
Hi Matthew, thank you for taking the time to share your positive experience with us! We are thrilled to hear that Tim was able to provide excellent service and that your garage is working better than ever. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing Precision Garage Door!
Replaced all moving parts except hinges. Tech: Tyler B did a excellent job and would highly recommend this company
- Michael Hunter
Hi Michael, thank you for taking the time to leave such positive feedback about your experience with our technician, Tyler. We're thrilled to hear that he did an excellent job for you. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing Precision Garage Door!
very professional
- William Sterner
Thank you for the positive feedback, William! We appreciate your kind words. It's our goal to provide top-notch service to all of our customers. Please don't hesitate to reach out if you need anything in the future! We appreciate your business!
Macedonia, OH
I am very pleased with the work performed by Precision Door. The springs on our door broke and within 2 hours of me calling our technician Tyler Adkins arrived. He thoroughly inspected my door and came up with 3 different repair types. We chose the premium service since we had not had a service call in years. Tyler went right to work and a little over an hour he was done, cleaned up and was ready to leave. He was very polite and answered all of my questions.
- Jim Lowery
Jim, we are thrilled to hear about your positive experience with Tyler! Thank you for taking the time to share your feedback. We are delighted that Tyler was able to provide excellent service and address all of your concerns promptly. We appreciate your business!
Akron, OH
I dont have Austin hovering over me to give him a great review. Yes, my garage door is now operational. But just under $1400? I do not know how they live with themselves ripping people off. Never use this company. Big scammers.
- Susan Vanaman
Fast, reliable company with great workers..
- Richard Hunt
Hi Richard, thank you for your kind words! We are thrilled to hear that you had a positive experience with our team. We strive to provide fast and reliable service to all of our customers. Your feedback is greatly appreciated. We hope to work with you again in the future! We appreciate your business!
Stow, OH
We had a garage door emergency on a Saturday morning ! Our garage door was locked in the open position and we needed help! We called Precision Door and spoke with a kind lady who set up an appointment for us between 12p - 2p !! Our technician Tim C. called us and said he was in his way. When Tim arrived he greeted us with a smile and was so easy to talk with. He assessed the situation and explained in detail, the problem with the door. Tim skillfully and meticulously repaired our garage door. We would recommend him to anyone! We would like the managers/supervisors of Precision Door to know that they have a very important and impressive technician on their team! You are very fortunate to have him!! Thank you Tim C. And Precision Door George and Tami Letosky Stow, Ohio
- Tami Letosky
Hi Tami, thank you for sharing your positive experience with Precision Door and Tim! We're thrilled to hear that Tim provided excellent service and was able to help you with your garage door emergency. We appreciate your recommendation and will pass along your kind words to Tim and our team. Thank you for choosing Precision Garage Door!
Akron, OH
Pleasure to work with. Tyler A.
- Mark Cohen
Hi Mark, thank you for the kind words! We're thrilled to hear about your positive experience with Tyler. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and hope to work with you again in the future.
Hudson, OH
Jack promptly came this morning and replaced our broken springs. Super knowledgeable, friendly and courteous!! Highly recommend!!
- Ana Conover
Hi Ana! Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Jack provided you with excellent service. We truly appreciate your recommendation and hope to assist you again in the future. We appreciate your business!
Akron, OH
Tim was my technician. Very thorough and professional.
- Mike Pope
Mike, thank you so much for the kind words about Tim! We're thrilled to hear that he provided you with a thorough and professional service. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing Precision Garage Door!
Twinsburg, OH
Matthew, arrived promptly, removed the old door and installed the new one. I am amazed that one person was able to complete the job. He completely cleaned up after himself and explained everything. Very personable and helpful.
- Cecilia Smith
Cecilia, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Matthew provided excellent service and left such a lasting impression. We truly appreciate your feedback and look forward to serving you again in the future. We appreciate your business!
Stow, OH
- Erich Nitz
Thank you for the 5-star review! We value your feedback and cant wait to serve you again. We appreciate your business!
Wadsworth, OH
Garreth Rodgers is an amazing tech. Repaired my door quickly. Answered all my questions and has amazing customer service skills. I would recommend him to everyone.
- Gina Opalka
Hi Gina, thank you for taking the time to share your positive experience with Garreth! We're thrilled to hear that he provided excellent service and was able to address all your questions. We truly appreciate your recommendation and hope to assist you again in the future. Thank you for choosing Precision Garage Door!
Uniontown, OH
Steven Clark was our technician. Called with what turned out to be an exact eta! I took his recommended repair suggestion and everything is working smoothly and quietly. Steven was kind, explained everything thoroughly, and clearly knew what he was doing. He completed the job in the estimated amount of time and did not go over budget. 5 star, would recommend!
- Michael Wappler
Hi Michael, thank you for taking the time to leave such a positive review about your experience with Steven. We are thrilled to hear that he provided excellent service and that your repair went smoothly. Thank you for choosing Precision Garage Door!
Massillon, OH
New garage door and springs. My tech was Steve Tennant. Completed 2-15-24. Very good job.
- Patricia Rohrbaugh
Hi Patricia, thank you for taking the time to share your positive experience with us! We're thrilled to hear that Steve provided excellent service while installing your new garage door and springs. We appreciate your business!
Northfield, OH
Steve was excellent on time, very professional and neat. He answered all of my questions and concerns. He exceeded all my expectations
- William Hannah
Hi Bill, thank you for taking the time to leave such a positive review about your experience with Steve! We're thrilled to hear that he was able to provide excellent service and exceed your expectations. We appreciate your business!
Akron, OH
Prompt, effective, efficient, and friendly. Our garage door spring and lift system needed attention; replaced with a Torquemaster conversion and new Liftmaster. Our technician, Jack, was friendly, presented us options, thorough in explanation without being verbose, and diligent in his work. Work was completed in a timely manner and instructional use given. Couldn't have asked it go smoother. Well done!
- Jeff Sanders
Jeff, thank you so much for sharing your positive experience with us! We're thrilled to hear that our technician, Jack, provided prompt and friendly service. We strive for efficiency and customer satisfaction, and we're glad we could deliver that for you.
Akron, OH
- Nadine Bagley
Thank you for taking the time to leave Precision Garage Door of Akron a great rating!
Medina, OH
Steve was great! He was personable. He was concerned about walking through my house since we couldnt get in and out of the garage door, and he was careful not to bring in any dirt or bump anything. He arrived promptly and alerted me as to his arrival time. He was quick and efficient and he completed the job well! The cost of the repair was not as great. It was about $200 more than I had been quoted by another company, but Steve was awesome!
- Robertta Thoryk
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Medina, OH
Tyler was great and very helpful
- Tom Pipoly
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Tim was determined to fix my garage door opener he had to rewire opener.He was very professional doing his job. Thanks again John Coleman
- John Coleman