Garage Door Repair in Akron, Ohio - Page 16

Andrew Meena

Our technician was Shaun. Incredibly nice, professional, and thorough. Very easy to converse with about the work required and simplifies the work being done in his explanations. The prices are market average, so its going to cost whatever its going to cost. But Precision manufactures their own springs, which made me trust them a bit more. Shaun also finished the project in half the time he quoted me. 10/10 Highly recommend.

Michelle Stackhouse

Wow! My garage door wouldnt open. I called at 8 AM and they were there at 9: 55 AM. I had a broken spring, but really everything needed to be replaced I could see the rusty parts. The entire job was done in less that an hour. I was shocked. Austin Z was really nice a very efficient. I am so happy. I get to go back to work and pick up papers I printed for my next meeting. You guys Rock!

Vanessa Freiman

Sean S did a great job of explaining the situation and why certain parts of my garage door was not working. He was thorough and very helpful. Thanks Sean for coming out on a cold Sunday!!!

Mark Rambach

Called Precision the morning it was bitter cold. The manager of the location scheduled me in right away when my motor burned out and we did not have access to our garage. Tyler came out and took care of us. He was professional and very courteous. Recommend Precision Door to anyone. Keep up the great work Tyler!

David Moore

Tyler was great. He arrived early and was finished within a hour. He explained everything that needed to be done and reviewed everything with before he left.

Patty Wright

I highly recommend Precision Garage door Technician Austin Z showed up promptly, was educated about my issues and explained my options very well. He was friendly and courteous and it was a pleasure to talk with such a nice serviceman. I will continue to use them in the future

Melanie Ryshen

amazing! timely, knowledgeable and friendly same service.

Steve P.

Garreth did an absolutely wonderful job inspecting and replaceing all that was wrong with our door. He promised and he delivered. great job and good conversation.

Rae Presz

Every aspect of my experience with them was professional, well communicated and timely from Shaun to Derek!

Bob Jones

The crew who installed our new garage door were great.very polite, very professional and very friendly and answered all of our questions. The only negative was that when they removed the old door opener (which I had planned to save and possibly reuse down the road as it was only a couple years old) they cut off the wire that goes to the wall opening switch right at the top of opener where it goes down inside the opener and I dont think that theres enough room that I can reattach the wire to the opener so that it will be able to work. ButI obviously didnt make myself clear that I planned to reuse the old opener some day. Other than that all is good except I havent received our receipt via email yet. But they were great!

Kurt Stemple

Austin did a great job! He arrived promptly at the scheduled time, diagnosed my problem quickly, and installed my new garage door opener efficiently. He was friendly and approachable.

Ellen Savage

Shaun S. installed a new Genie garage door opener. We are very pleased with how quit it is. Shaun was very helpful in helping us choose the opener that was best for our needs. He was very polite and friendly and we felt comfortable having him in our house. We would definitely recommend Precision Garage Door to family and friends.

Maurie Jones

Wow!!! Car was trapped in garage. Called Precision and was able to schedule a time that worked for my schedule. Tyler called and asked if he could come 15 min early!! He assessed the problem and checked our 2nd door also! So professional and nice!! Was done in 90 minutes!! Thank you! Thank you! I wont call anyone else from now on!!

Zachery Tittle

Tyler A. was out to replace our busted door spring and pointed out the years of wear on the rollers and bearings that contributed to the failure. He got us setup with all new gear and now the garage is the smoothest I've ever seen. Great work all around!

Michael Chilcott

The doors better then I could of image!!!

Terri Branney

Starting the day, we found our garage door spring had busted!!! Our tech Shaun S. was pleasantly helpful! Precision Garage Door services came within 4 hours and were professional and knowledgeable. Thank you again!!

Jeffrey Coffee

Austin Z. Was very professional and explained everything in great detail. We will be recommending Precision Garage Door to our friends. Job well done.

Brenda Gates Hedrick

We're happy to get our garage door opener replaced. Austin Z was friendly and courteous. He got the job done quickly and efficiently, left no mess, and made sure we were satisfied before he left. We would recommend Precision for any garage door needs.

Carol Johnson

Tyler A. did a great job for me on Nov. 27. He did an assessment and answered questions. I had to replace my 24 year old Genie with a new model, 3120. Two remotes, an indoor keypad and an outdoor keypad were included. He was gracious enough to re-program my old remotes to the new door. After completing the work, he cleaned up the garage and walked me through everything. I was thankful for the company's 24/7 business hours. I was able to call Precision at 10:00 p.m., the night my old opener stopped working, and was able to get an appointment the next morning, the day before Thanksgiving.

Betty Davis

excellent

Claire Oliver

Tech was an hour late, misdiagnosed the problem with the garage door, and quoted approximately $1500 for a new system. My door was fixed by another company for less than $200 with service and parts.

Harold Casteel

Very nice people Tyler was awesome

Joseph Salvo

Austin responded quickly and provided a comprehensive solution to my problems.

Peggy Stieb

Tyler was excellent at fixing my garage door. Very friendly and explained before preforming the work.

Keith Luchka

I called on a Friday morning and Tyler arrived a short time later as promised. He quickly evaluated the broken garage door and presented us with 3 options. After we decided which option was best for us , he got to work and was able to complete the repair quickly. He was super friendly and very professional and I would feel comfortable using Precision Door again in the future if needed.

Stephanie Watters

Our spring broke on our garage door on a recently purchased home. Called at 7:20am, Austin Zink, our technician arrived at 8:10am. He was very polite and helpful in showing us the parts that needed replaced and explaining that our door should have two compression springs. After approving the work, he finished the job a little after 9am. Thank you for the quick response and service to get our garage door working again!

Eric P.

We called a different company first, being new to the area & had an appointment set. Two days before the garage door motor began to simply buzz (think transformer noise) & blink incessantly, but the door would not open. I ended up having to pull the safety rope & good Lord is this door heavy. The other company called with 1/2 hour notice, that they needed to push the appointment to another day. That would not work for us due to our work schedule & so we reached out to Precision Door, after doing some research on highly rated garage door repair companies & are we glad we did!!! First Precision Door answered our call immediately & forgive me we didn't the very nice ladies name who helped us, but she was able to make an appointment for the next day. In fact, she tried to get someone out to us that evening, but the work schedule thing wouldn't allow it. The next day happened to be Saturday & we were scheduled for 8a-10a. We also received a picture of the technician who would be coming out. Saturday at around 745a we received a call from Austin Z. advising he would be at our place a few minutes early. Austin showed exactly when he said he would (~755a) & immediately got to work diagnosing the problems. He was friendly, professional, knowledgeable & quickly identified all the problems, giving us a very clear idea of what we were looking at. Unfortunately for us, what we thought was going to be a simple fix (i.e., replace or repair the door opener) ended up being a mess. We'd just bought the home & didn't realize how bad the springs, one of the bearing end caps (leaking grease), the bent, u-shaped rail & a door opener motor that was completely seized. Austin wasn't phased in the slightest, immediately provided us with a fair quote & get this, had all the parts necessary on the truck to do the work! Now you might be saying to yourself, oh this poor sap got oversold, but let me put your mind at ease. Every one of the issues identified was absolutely the case & the price quoted was more than competitive to 1) replace the extremely underpowered springs (hence why the door was so darned heavy), which lead to 2) a very bent rail from a 3) seized 2010 Liftmaster motor that was sorely underpowered & forced to work too hard for who knows how long, exasperated by 4) grease leaking out of a bearing on one of the end caps, all of which was completed in less than two hours. This is how all companies should operate! The unit installed is Wifi capable & was very simple to setup, we got a new keypad, programmed, ready to go & two openers included as well. Additionally, the motor is warrantied for life, with a belt driven rail where the belt itself is warrantied for 15 years & all the work done on the bearings & springs guaranteed for 90 days (workmanship), no questions asked. By the way the door now opens with the safety cord pulled, with literally two fingers. I can't believe what a difference the new springs made. Austin was truly awesome, a real professional & in this day and age (2024) where every company's service sucks, Precision Door's service really stands out & that is extremely important to us. Best of luck in getting your issues resolved at a fair price elsewhere, with excellent, friendly service. I am telling you if you need the BEST garage door company in the game, in my humble opinion look no further than Precision Door & Austin Z. I promise you won't be disappointed!!!

Shelby Heitzenrater

I had a wonderful experience with Precision Garage Door. Austin Z. was very nice and professional. My issue was fixed same day. I was impressed with the communication, especially that they sent a photo of Austin ahead of the appointment. Would recommend both Austin and Precision!

Taylor Fetters

We really appreciated how quickly they were able to come service our door after waking up to the springs snapping. The technician, Mark, was great at explaining everything and taking the time to show me exactly what the plan of action was. He was on time, friendly and efficient which is really all you can ask for.

Amanda Ford

They overcharge you for things you do not need and tell you things are broken when they are not. Do yourself a favor and choose another company.