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about Precision Garage Door

Precision Garage Door of Akron
has received 735 reviews, averaging 4.96 Stars:
1 2 3 4 5
Googleplus
Review:

Our garage door technician truly went above and beyond! The scheduling program had gone awry on the Saturday we were to scheduled to have a new door opener installed. Jack, our technician, called to apologize and offered to still come that day even though it would be considerably later than our requested noon-2:00 slot. We okayed the delayed start, and Jack went over as much as he could with us over the phone so he could begin the installation quickly once he arrived. He was finally able to begin our job just after 7:00, and he stayed to finish - with our permission - until 10:15! He was apologetic and kind and professional and very tired, but he was happy to go over our new Liftmaster Elite opener and answer any questions we had. We love the new opener with its brightly illuminating LED lighting, its quiet operation and built-in security camera. And one cannot really ask for a more dedicated service technician than Jack!

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A Response from: The Precision Team

Jennifer, thank you for sharing your experience with us! We're thrilled to hear that Jack went above and beyond to ensure your satisfaction, despite the scheduling hiccup. It's wonderful to know that you are enjoying your new garage opener. We appreciate your kind words and your business!

Service Provided:
General Service

Googleplus
Review:

Very polite tech and fast getting repair done. Looks amazing

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A Response from: The Precision Team

Hi Cheryl, thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing efficient and professional service is always our top priority. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Googleplus
Review:

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A Response from: The Precision Team

Thank you for the 5-star review! We value your feedback and cant wait to serve you again. We appreciate your business!

Austin Zink Service Provided:
General Service

Technicians: Austin Zink
1 2 3 4 5
Date: 03/25/2024
New Doors
Tallmadge, OH
Googleplus
Review:

Fast, professional, friendly, no pressure. Gave us the info to make an informed decision.

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A Response from: The Precision Team

Hi Larry, thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with us and that our team was able to provide you with the information you needed. We appreciate your feedback and hope to see you again soon! Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Googleplus
Review:

I was very happy with their prompt response time and the competent on-site service man and the friendly office staff. I have no idea how competitive their prices are but we were in need of a quick response to get out of our broken garage door and they did the job!!

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A Response from: The Precision Team

Laurel, thank you so much for sharing your positive experience with us! We're thrilled to hear that our team was able to provide you with prompt and competent service when you needed it the most. We appreciate your feedback. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Googleplus
Review:

Steve and Matthew removed my old garage door and installed a new one. They were amazing. Everything looks great, works great and was done really quickly. I would recommend Precision for sure.

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A Response from: The Precision Team

Hi Rich! Thank you for the glowing review of our service! We're thrilled to hear that Steve and Matthew provided you with top-notch service and that you're pleased with your new garage door. We appreciate your recommendation and look forward to assisting you in the future. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Googleplus
Review:

Rep. Was highly professional

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A Response from: The Precision Team

Thank you for the kind words, Gregory! We strive to provide top-notch service to all our customers. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 03/20/2024
New Doors
Massillon, OH
Googleplus
Review:

Quick and great service.

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A Response from: The Precision Team

Wayne, thank you for taking the time to leave such a positive review! We're thrilled to hear that you were pleased with our service. If you ever need anything else, don't hesitate to reach out. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Googleplus
Review:

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A Response from: The Precision Team

Thank you for the 5-star review! We value your feedback and cant wait to serve you again. We appreciate your business!

Austin Zink Service Provided:
General Service

Technicians: Austin Zink
Googleplus
Review:

Our repair man, Mathew Brown, gave us a photo and message 25 minutes prior to his arrival. He arrived on time and completed the door replacement in the estimated 2.5 hours. The door matched our HOA standard design specifications perfectly. The job was cleaned up nicely. The service man went over all required maintenance prior to his departure. Nice job!

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A Response from: The Precision Team

Hi Keith, thank you for taking the time to share your positive experience with us. We are thrilled to hear that Mathew provided excellent communication, timely arrival, and a job well done. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 03/18/2024
New Doors
Richfield, OH
Googleplus
Review:

Installation was very quick for two doors and an opener. Very professional!

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A Response from: The Precision Team

Hi Dave, thank you for taking the time to share your positive experience with us! We are thrilled to hear that your installation was quick and professional. If you ever need anything else, feel free to reach out. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 03/17/2024
New Doors
Copley, OH
Yelp
Review:

We had a spring break and the arm from the garage door opener broke loose from it's attachment to the wall (the closed center bracket). I called at 5:30 AM and was promised a technician would be here between 8 and 10 AM and would call prior to arrival. Tyler A. called around 7:40 AM and arrived just before 8. He inspected the garage door issues and made his recommendations for needed repairs. With our approval he repaired the garage door, cleaned up the area and was done before 9:30. I think the price was fair and he did not deviate from his estimate.

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A Response from: The Precision Team

Thank you very much for taking the time to share your positive experience with us! We are so happy to hear that Tyler provided you with excellent service. We appreciate your business!

Service Provided:
New Doors

Googleplus
Review:

Highly recommend Percussion Gargage Door of Akron! They originally installed my garage door with an auto door opener around 20 years ago. So when my door opener stopped working - I call them and they came out the same day and Tim C. Solved the issue in no time. Thanks Tim!!!

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A Response from: The Precision Team

Brad, thank you for your kind words ! We are thrilled to hear about your positive experience with Tim and our team. Providing prompt and efficient service is our top priority, and we are grateful for your recommendation. We look forward to serving you again in the future. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Googleplus
Review:

Tim was determined to fix my garage door opener he had to rewire opener.He was very professional doing his job. Thanks again John Coleman

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Service Provided:
General Service

Googleplus
Review:

I located this company via a google search for nearby garage door repair companies. I noticed a favorable rating history, so I took a chance. I wasn't overly impressed by my initial phone call as it was answered by a computer and transferred me around while I tried to remember which buttons it was telling me to press for the service I sought. However, I eventually spoke with a pleasant woman who scheduled an appointment for the same day. My technician Tyler called prior to arriving and was very knowledgable and pleasant to speak with. He examined my problem and offered several options after explaining what he saw. It was obvious he knew exactly what he was talking about and was an expert at his craft. I chose the best option for me and my situation and before I knew it, Tyler was working on the door as his mobile unit housed all of the items needed for the repairs. We talked throughout the repair and he never missed a step. After about 45 minutes, I excused myself and returned about 5-10 mins later and much to my surprise, Tyler had finished the job! *BTW, it is worth mentioning that this was a Friday afternoon and when Tyler finished, it was about 5:00 PM and he had another appointment to get to, but never hurried any handling of his job or explanation to me at all. Tyler was a true professional and truly refreshing in this day and age.

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A Response from: The Precision Team

Hi Michael, thank you for sharing your experience with us. We appreciate your feedback and are thrilled to hear about your positive experience with Tyler. We strive to provide expert service with a personal touch, and we're glad to hear that Tyler was able to exceed your expectations. Thank you for choosing Precision Garage Door!!

Service Provided:
General Service

1 2 3 4 5
Date: 03/16/2024
New Doors
Akron, OH
Googleplus
Review:

Great company !!! Jack, the service technician, was here within the hour of my call. He immediately found the issue and went over solutions and fixed the issue immediately. Great service technician and company

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A Response from: The Precision Team

Steve, thank you for sharing your experience with us! We're thrilled to hear that Jack provided you with prompt and efficient service. Our team is dedicated to resolving issues quickly and effectively. We appreciate your kind words and look forward to assisting you again in the future. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Googleplus
Review:

I was very Impressed with Kyle and the work he did. He explained everything in detail and in terms I can understand. He showed up 2 hours after I called to make appointment. He provided me 3 options to choose from. He finished installation in less than 2 hours. He reviewed with me how to use and the warranty. He was extremely polite and professional.

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A Response from: The Precision Team

Hi Sam, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you were provided you with excellent service and made sure you were well-informed throughout the process. We appreciate your feedback and hope to assist you again in the future. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Googleplus
Review:

I recently had the pleasure of working with Garreth from Precision Door to address issues with my garage door. From the moment I called, the service was prompt and professional. Here are some highlights of my experience: Same-Day Service: I was pleasantly surprised when Garreth arrived on the same day I called. His efficiency and responsiveness were commendable. Expertise and Assessment: Garreth demonstrated extensive knowledge about garage doors. He carefully assessed the situation, considering the longevity and conditions of my garage door. His insights helped me make an informed decision about proceeding with repairs and maintenance. Quality Workmanship: Not only did Garreth replace the torsional springs, bearings, and cables, but he also ensured that everything was functioning optimally. The repair work was top-notch. Outstanding Customer Service: Garreth was friendly, approachable, and took the time to explain the repairs. His commitment to customer satisfaction was evident throughout the process. In summary, I highly recommend Garreth and Precision Door for any garage door needs. Their professionalism, expertise, and same-day service truly set them apart. Thank you, Garreth, for a job well done!

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A Response from: The Precision Team

Hi Eric, thank you for taking the time to share your positive experience with Garreth and the Precision Door team. We're thrilled to hear that you were pleased with the prompt service, expertise, and outstanding customer service provided. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing Precision Garage Door!

Garreth Rogers Service Provided:
General Service

Technicians: Garreth Rogers
Googleplus
Review:

Today our garage door would not open. We called Precision for same day service and they came through for us. Tyler Adkins arrived on time, was friendly, explained the problem and gave us several options. He completed the job as quoted. We are so pleased we called Precision Garage Door of Akron.

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A Response from: The Precision Team

Hi Angela, thank you for sharing your experience with us! We're thrilled to hear that Tyler provided you with outstanding service and that your garage door is working properly now. We appreciate your business and look forward to serving you again in the future. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Googleplus
Review:

Austin was very polite and efficient in finding the problem with my garage door , I recommend him anytime!

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A Response from: The Precision Team

Hi Dee, thank you for sharing your positive experience with Austin! We're thrilled to hear that he provided excellent service in fixing your garage door. We truly appreciate your recommendation and hope to assist you again in the future. Thank you for choosing Precision Garage Door!

Austin Zink Service Provided:
General Service

Technicians: Austin Zink
1 2 3 4 5
Date: 03/12/2024
New Doors
Copley, OH
Yelp
Review:

Tim called and advised me as to when he would arrive and was right on time. That was the first thing that impressed me about Precision. I explained to him what the problem was with the door and he went right to work, checking out everything on the door. He reviewed with me what was causing the problem and also other issues the door had and would need attention down the rood. He was very professional and knowledgeable about the door. I was very happy with the work and the great customer service!

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A Response from: The Precision Team

Thank you very much for taking the time to share your positive experience with us! We are so happy to hear that Tim provided you with excellent and timely service. We appreciate your business!

Service Provided:
New Doors

Googleplus
Review:

Seems like most catastrophic home failures occur on Sundays. I feel very fortunate to have contacted a company that provides emergency service 7 days a week. Even more fortunate was that our repairman was Austin Zink. He was kind, informative, prompt and professional. He was also knowledgeable and respectful of our budget. I will be sure to use this company if a need arises in the future. Thank you. Alma Olson

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A Response from: The Precision Team

Alma, thank you for sharing your experience with us! We're delighted to hear that Austin provided you with top-notch service when you needed it most. We appreciate your kind words and look forward to assisting you again in the future should the need arise. Thank you for choosing Precision Garage Door!

Austin Zink Service Provided:
General Service

Technicians: Austin Zink
Googleplus
Review:

Great price on a new door and motor, inspection to install in a week. Would recommend!

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A Response from: The Precision Team

Hi Conner, thank you for the great review! We're thrilled to hear that you had a positive experience with our services. We strive to offer competitive prices and efficient installation timelines for our customers. Your recommendation means a lot to us. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Googleplus
Review:

Tim C. was awesome. Was able to fix my garage in a timely manner and it works better than ever before. Would definitely recommend Precision to everyone with a garage.

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A Response from: The Precision Team

Hi Matthew, thank you for taking the time to share your positive experience with us! We are thrilled to hear that Tim was able to provide excellent service and that your garage is working better than ever. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 03/05/2024
General Service
Googleplus
Review:

Replaced all moving parts except hinges. Tech: Tyler B did a excellent job and would highly recommend this company

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A Response from: The Precision Team

Hi Michael, thank you for taking the time to leave such positive feedback about your experience with our technician, Tyler. We're thrilled to hear that he did an excellent job for you. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 03/04/2024
General Service
Googleplus
Review:

very professional

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A Response from: The Precision Team

Thank you for the positive feedback, William! We appreciate your kind words. It's our goal to provide top-notch service to all of our customers. Please don't hesitate to reach out if you need anything in the future! We appreciate your business!

Austin Zink Service Provided:
General Service

Technicians: Austin Zink
Googleplus
Review:

I am very pleased with the work performed by Precision Door. The springs on our door broke and within 2 hours of me calling our technician Tyler Adkins arrived. He thoroughly inspected my door and came up with 3 different repair types. We chose the premium service since we had not had a service call in years. Tyler went right to work and a little over an hour he was done, cleaned up and was ready to leave. He was very polite and answered all of my questions.

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A Response from: The Precision Team

Jim, we are thrilled to hear about your positive experience with Tyler! Thank you for taking the time to share your feedback. We are delighted that Tyler was able to provide excellent service and address all of your concerns promptly. We appreciate your business!

Service Provided:
General Service

Googleplus
Review:

I dont have Austin hovering over me to give him a great review. Yes, my garage door is now operational. But just under $1400? I do not know how they live with themselves ripping people off. Never use this company. Big scammers.

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Austin Zink Service Provided:
General Service

Technicians: Austin Zink
1 2 3 4 5
Date: 03/03/2024
General Service
Googleplus
Review:

Fast, reliable company with great workers..

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A Response from: The Precision Team

Hi Richard, thank you for your kind words! We are thrilled to hear that you had a positive experience with our team. We strive to provide fast and reliable service to all of our customers. Your feedback is greatly appreciated. We hope to work with you again in the future! We appreciate your business!

Service Provided:
General Service

Googleplus
Review:

We had a garage door emergency on a Saturday morning ! Our garage door was locked in the open position and we needed help! We called Precision Door and spoke with a kind lady who set up an appointment for us between 12p - 2p !! Our technician Tim C. called us and said he was in his way. When Tim arrived he greeted us with a smile and was so easy to talk with. He assessed the situation and explained in detail, the problem with the door. Tim skillfully and meticulously repaired our garage door. We would recommend him to anyone! We would like the managers/supervisors of Precision Door to know that they have a very important and impressive technician on their team! You are very fortunate to have him!! Thank you Tim C. And Precision Door George and Tami Letosky Stow, Ohio

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A Response from: The Precision Team

Hi Tami, thank you for sharing your positive experience with Precision Door and Tim! We're thrilled to hear that Tim provided excellent service and was able to help you with your garage door emergency. We appreciate your recommendation and will pass along your kind words to Tim and our team. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

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Akron Area (330) 238-3266
Alliance Area (330) 238-3283
Aurora Area (330) 238-3346
Brunswick/Medina Area (330) 238-3298
Cuyahoga Falls & Kent Area (330) 238-3314
Canton & Massillon Area (330) 238-3742
Wadsworth Area (330) 238-3790
Mansfield Area (419) 365-2456
Precision Garage Door of Akron
Office: (330) 721-8882
929 W Waterloo Rd
Akron, OH 44314