Garage Door Repair Reviews in Akron (Page 29)

Had a broken spring, bearings, and some other miscellaneous problems. Austin came out, fixed. It professionally was very nice and handled everything perfectly. Not a cheap experience, But it was all done, right.

- Rich Hajdu

Thanks Rich for the kind words for our garage door technician Tyler and Precision Garage Door! We stand behind our work and products and are happy to provide the great warranty service your received.

They showed up in a timely manner with only one day scheduling appointment was in and out very quickly very nice and courteous!

- Michael Schutz

Thank Mr. Schultz for the nice 5 star review for our garage door service. It is our goal to provide the fast service you received to all of our customers. Thanks for the kind words and we look forward to serving you again in the future should you have need for any other garage door services.

Very pleased with this company. In 2018 installed a new Precision opener and today resolved a problem with the door not going down all the way. Very happy with tech guys, office and communications. Best Door company so far and I have used three of them todate.

- Theodore Sahley

Thank you Mr. Sahley for the great 5 star review for Precision Garage Door and our service techs! We appreciate the kind words for our office staff too and look forward to serving you in the future should you have need for garage door work.

- Gary Mull

Thank you Mr. Mull for the 5 star rating for Precision Garage Door and our services.

Unfortunately our left compression spring broke at 5am Friday morning. I made a call to Precision Door Akron at 6:30am and found first of all that they are available 24hours a day. I was greeted by a very friendly voice who had immediate access to my account information. Her customer service interactive skills were impeccable, and I was immediately scheduled for a technician to be attending my house, between 8am and 10am Saturday morning. I then received 3 different emails in the course of the day, making sure all was good, and if the next day appointment was still good. At 7:45am Saturday morning, I received a call, then am email from the technician, Nick Lanham. True to his word, Nick was here in 15 min. Nick was very personable, and professional. Explained everything completely, indicated that it was all under warranty, and was finished within the 45min estimate he gave me. Now the door is quieter and opens smoother than ever before. I am floored that during this day and age, there is still CUSTOMER SERVICE FIRST COMPANIES out there like PRECISION DOOR. THANK YOU FOR YOUR ATTENTION TO THE CUSTOMER, AND NICK, THANKS FOR A GREAT JOB. Respectfully, The CUGINI FAMILY

- Rick Cugini

Thank you Rick for your review. We are happy that we were able to help and get the job done for you.

Technician seemed to really know his stuff about garage doors. Especially for Sunday worker.

- David Heater

Thank you Dave! We work hard to be available when ever our customers need garage door service and repair. Glad we were able to take care of you needs.

Recently we had to replace our garage door. We ended up just replacing everything (opener,door,track and springs). Tim came out and installed everything and we couldn't be happier with the results. He really did a great job.

- William Cox

Thank you William for the great 5 star review for our outstanding employee Tim and Akron Precision Garage Door Service!

I have been around long enough to recognize superior service when I see it. I first encountered Precision in February 2018, when my garage door spring needed service. It would not shut and this company came out at 11p and fixed it, and did not try to gouge me. Fast forward to July 2018 when my garage door opener began smoking. Again, called Precision, and did they try to sell me a new opener, nope, they fixed the existing one, replaced my wall control, and programmed two new opener remotes that I did not even buy from them. Listen, some companies chase profits and some focus on quality, and the business naturally comes, Precision is the latter. They have a customer for life and their guy, Tyler, is absolutely top class, pleasant, efficient, and extremely knowledgeable. Don't waste your time with anyone else.

- Daniel Malek

Thank you Daniel for the great 5 star review of Precision Garage Door of Akron and our service technician Tyler! We are very proud of the work and representation of the Precision brand that Tyler provides for us and our valued customers. We always try to go the extra mile and work to solve your problems so you can get back to normal life as fast as possible after having problems with your garage door or opener. Thanks again for the kind words!

Updated in July 2023: Gareth Rogers and Michael (whose last name I did not catch) came out today to repair the actual metal door, which had been bent though my children's misadventures. Gareth and Michael were professional, polite, and comprehensive. They performed the repairs very quickly and had me come outside to review them with me. We noticed that the keyed manual release mechanism stuck a tiny bit when going back into the door. They immediately saw that this needed to be fixed, explained what they were going to do, got out their drill and other equipment and started in on the fix. 5 minutes later they walked through a second inspection with me, and everything was perfect. Thank you again, Precision! ADDENDUM - Gareth let me know that Precision has changed at the corporate level - their actual location is still a locally owned franchise. They honor existing lifetime warranties, but may not keep the original records. He immediately asked the office to send me the original paperwork with my new invoice, but make sure you have your old paperwork. ORIGINAL REVIEW FROM May 2018 - Also was 5 stars: Tyler Barnhart came out to my house when I had an issue with my 15-year old garage door (NOT done by Precision). He solved my immediate issue, and explained the benefits of a new door. He was patient with our schedule, and came out to speak to my wife and me a few times. He was knowledgeable, polite, and not pushy at all. We signed a contract and made a down payment. Today, several few weeks later (Precision was ready to install very quickly after signing, but we had to schedule around other home repairs) Tim Dunne and his crew came and had the new door installed in a few hours. Tim was as polite and professional as Tyler. He took a TON of time walking me through the remote, the access panel, and made some last minute adjustments to the key entry - he stayed until everything was working exactly as it should, and answered all of the (probably dumb) questions I asked. Exceptionally fair pricing, wonderful techs, great service and a lifetime warranty - Thank you, Precision!

- Robert Core

Thank you Robert for taking the time to write out your 5 star review of Precision Garage Door and our great employees, Tyler, Tim and his crew! We are glad that you found our products and service to be exceptional and appreciate the kind words!

Service was excellant, on time and explanation was helpful. Danny was very knowledgeableof my problem. Would not hesitate to recommend.

- Dennis Hummell

very efficient and fast and Tyler was very friendly and knowledgeable

- Diane Wright