4.9 1 2 3 4 5 883 Reviews

From Akron Homeowners

Garage Door Repair in Akron, Ohio - Page 29

Precision Garage Door

Same-day garage door repair in Akron, Ohio, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Akron FREE Service Call With Any Repair

Serving Akron

Proudly serving the Akron, Ohio community with same day service.

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Local Garage Door Repair in Akron, Ohio

Precision Garage Door of Akron, Ohio provides same-day garage door repair in Greater Akron & Northeast Ohio, including Canton, Medina, Cuyahoga Falls, Kent, and Mansfield, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Akron, Ohio homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Greater Akron & Northeast Ohio, including Canton, Medina, Cuyahoga Falls, Kent, and Mansfield and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Akron

Serving Akron

and surrounding communities

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What Customers are Saying

Summary based on the 771 most recent customer reviews

Precision Garage Door of Akron is reviewed very positively overall, with customers consistently praising fast same-day service, knowledgeable technicians, clear explanations, and professional, courteous treatment. Reviewers also frequently mention smooth scheduling, strong communication, quality repairs and installations, and a business experience that feels dependable and easy to work with across the Akron area and nearby communities.

What Customers in Your Area Mention Most

Responsiveness (247) Customers repeatedly praise how quickly the team responds, often with same-day or next-day service and prompt arrival updates. Professionalism (232) Reviewers consistently describe the technicians as professional, courteous, polite, and respectful throughout the visit. Expertise (218) Customers frequently note that the technicians are knowledgeable, thorough, and able to diagnose issues clearly and confidently. Communication (211) Many reviews highlight clear explanations, helpful walkthroughs of options, upfront estimates, and good phone/text communication. Speed (190) Customers often mention quick repairs and efficient completion of work, with many jobs finished in under an hour or on the same day. Service (172) Reviewers praise the overall customer service experience, including friendly treatment, helpful office staff, and an easy process from call to completion. Workmanship (155) Customers report strong repair and installation work, often noting that doors, openers, springs, and hardware were fixed correctly and working smoothly afterward. Trustworthiness (103) Many reviewers say they felt no pressure, received honest guidance, and trusted the company to recommend only what was needed. Value (71) Reviewers who mention price generally describe the service as fair, reasonable, or worth the cost, especially when weighed against the speed and quality of the work.

Recent Reviews from Akron

Rob Moore

Google 1 2 3 4 5
Massillon, OH 07/15/2023

Fast, efficient service. Arrived promptly and finished the work quickly. Garreth Rogers was the technician and is a great representative for your business!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Garreth Rogers

Technicians: Garreth Rogers

Service: General Service

Toni Wasser

Google 1 2 3 4 5
Seville, OH 07/15/2023

Michael was fabulous. Thank him for me. Definitely customer centered service. Well done and thank you very much.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Mark Black

Google 1 2 3 4 5
Canton, OH 07/12/2023

Response from Brandon Falone, President Business Owner

Thank you for taking the time to leave Precision Door Service a great rating!

Service: General Service

Judy O'Neill

Google 1 2 3 4 5
Brunswick, OH 07/08/2023

Very efficient nice as could be if I ever have problems with the garage door I will calm them again!

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Garreth Rogers

Technicians: Garreth Rogers

Service: General Service

Scott Clark

Google 1 2 3 4 5

My garage door spring broke. I called as soon as I realized this, I called Precision Door. I was quickly connected to the local Akron division and had an appointment scheduled the next day. I got a text confirmation of my appointment right after hanging up the phone. The next day, I got a text from Tim as well as a call letting me know he was on his way. He arrived when he said he would, which was within the arrival time window quoted. Tim assessed the situation and informed me of what was needed and what it would cost. He completed the work, showed me what he did and confirmed everything was working correctly. He went over the paperwork with me (electronically) and had me sign and pay. I couldnt have had this experience go any better than it did. Great communication and setting expectations with great service snd execution.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service: General Service

Cindy Hartman

Google 1 2 3 4 5
Hudson, OH 07/07/2023

My garage door was way out of line. I called and scheduled, but then I needed to go to emergency room (for me). I call ed back and gave my neighbor's phone for contact and told them to bill me (Iv'e used them and they have my contact info). The guys arrived (Paul) and said they could do nothing, the door needs replaced, said they had told me that 2 years ago (wrong). Then sat in their car, said they could not leave until paid the $80 service charge. My neighbor paid them. He felt they were just rtrying to sell a new door. I am very upset at how my neighbor was treated. Did they think I was scamming them?? Were they really from Precision?? I got home from hospital 3 hours later and my neighbor was still upset. I will never ever use or recommend Precision again. I certainly do not was a new door estimate from them! This appointment gets 0 stars.

Response from Brandon Falone, President Business Owner

We appreciate your feedback and want all our customers to be able to make an informed decision. At Precision, we take a comprehensive approach and provide solutions intended to keep your garage door in working order well into the future. The garage door's torquemaster spring system was defective in which we suggested a replacement for. If you would like to go over your quote with us, we would be more than happy to. Please call our office at 330-305-2929. Please press 4 when they hear the menu.

Service: General Service

Frank Dougherty

Google 1 2 3 4 5
Akron, OH 07/05/2023

Technician Paul was very professional honest gave me different options to fix issue and was able to resolve problem .

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service: General Service

Marcus Miller

Google 1 2 3 4 5
Northfield, OH 07/04/2023

Spring and cable broke. Contacted them at 9:20, had Garreth on the way by 10am, and he was awesome! Couldn't have asked for a better tech to show up. Extremely nice and professional. Worked up multiple options for the repair and was very thorough. Explained everything and was done around an hour. Excellent experience! Definitely using them again.

Response from Brandon Falone, President Business Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Garreth Rogers

Technicians: Garreth Rogers

Service: General Service

Jacklyn Buczek

Google 1 2 3 4 5

Response from Brandon Falone, President Business Owner

Please give our office a call directly at 800-Door-Repair, extension (ext. 5202) to allow us the opportunity to address any concerns you have. Thank you!

Garreth Rogers

Technicians: Garreth Rogers

Service: General Service

Kim Trumpold

Google 1 2 3 4 5
Uniontown, OH 06/29/2023

Technician Garrett was friendly, knowledgeable and informative.

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Garreth Rogers

Technicians: Garreth Rogers

Service: General Service

Paul Sack

Google 1 2 3 4 5

I called on Saturday and was told someone would be out on Sunday. No additional charge for Sunday. Technician, Steve, called ahead and said he would be here in fifteen minutes. Excellent and comprehensive review of garage doors and problem corrected. Service exceeded my expectations.

Response from Brandon Falone, President Business Owner

Thank you for giving Precision Garage Door of Akron a 5-Star review! We are happy to hear that our team provided you with excellent service. We appreciate your business!

Service: General Service

Teresa Kormanik

Google 1 2 3 4 5
Akron, OH 02/22/2023

Tyheim was on time and professional. He explained what he was going to be doing and how long it would take. He then explained what he had done and made suggestions for future maintenance.

Response from Brandon Falone, President Business Owner

Thank you Teresa for letting us know what a great job Tyheim did for you and his professional service. We appreciate the nice 5 star review for him and Precision Garage Door Service of Akron too!

Service: General Service

Joann Waggoner

Google 1 2 3 4 5

Prompt, polite and professional. These folks rebuilt my garage door 17 1/2 years ago. The springs recently broke and they fully honored the lifetime warranty that I was given on the work. The technician, Garret, was super nice and efficient.

Response from Brandon Falone, President Business Owner

Thank you Joann for the great 5 star review of Precision Garage Door Service of Akron and our outstanding technician Garret! We appreciate the opportunity to provide the warranty work that you deserved and glad you remembered to call us first to provide your repairs. Thanks for letting us know that Garret provided the customer interaction we are known for and the efficiency of his work.

Service: General Service

Tony Adams

Google 1 2 3 4 5
Akron, OH 11/19/2022

The Garage door spring broke in our Garage. Precision came and replaced the springs for free after 16 years of use. They have a lifetime warranty and honored it. I am very happy with their service and the service man that came.

Response from Brandon Falone, President Business Owner

Thank you Mr. Adams for the very nice 5 star review of Precision Garage Door Service for the warranty replacement of your garage door springs. We are proud of our lifetime warranty and happy to stand behind it! We appreciate you letting us know the garage door service technician that came out did a great job too!

Garreth Rogers

Technicians: Garreth Rogers

Service: General Service

Deb Henretta

Google 1 2 3 4 5
Aurora, OH 10/26/2022

Our technician Garreth Rogers was fast, efficient and professional.

Response from Brandon Falone, President Business Owner

Thank you Deb for the nice 5 star review for Precision Garage Door Service and especially for the kind words for our service technician Garreth! We appreciate you letting us know what a great job he did.

Garreth Rogers

Technicians: Garreth Rogers

Service: General Service

Conni Shaeffer

Google 1 2 3 4 5
Akron, OH 09/09/2022

Precision door came out the morning after I called. Paul was excellent, he replaced the pin pad and serviced the garage door, he's pleasant and skilled. I always call them for any garage door issues.

Response from Brandon Falone, President Business Owner

Thanks Conni for the very nice 5 star review of Precision Garage Door Service of Akron and our outstanding service technician Paul! We appreciate your continued support and business for taking care of your garage door.

Service: General Service

Bob Hines

Google 1 2 3 4 5
Mogadore, OH 09/03/2022

A little expensive. 217 dollars for eye sensors.

Service: General Service

Ron Bentzel

Google 1 2 3 4 5

What a great company to work with. I called on Saturday morning on a holiday weekend and Steven was at our house by 1:30! He was very professional and personable. I highly recommend Precision!

Response from Brandon Falone, President Business Owner

Thank you Mr. Bentzel for the high praise of our service technician Steven and Precision Garage Door of Akron! We appreciate your feedback on our fast service on this holiday weekend and your recommendation. We look forward to serving you again if you have any other garage door needs in the future.

Service: General Service

Bruce Farley

Google 1 2 3 4 5
Wadsworth, OH 08/01/2022

Tyler and Precision Garage Door just left our house. Tyler KNEW his stuff. The work was done sooner than I thought! I would recommend this company HANDS DOWN!!

Response from Brandon Falone, President Business Owner

Thank you Mr. Farley for the nice recommendation of Precision Garage Door Service and our outstanding technician Tyler! We appreciate the recommendation of our work and how fast Tyler accomplished it.

Service: General Service

Nancy Griggy

Google 1 2 3 4 5

Excellent contact before and after service Technician friendly and knowledgeable. Explained and fixed our problem. Would highly recommend this company

Response from Brandon Falone, President Business Owner

Thanks Nancy for the great 5 star review of Precision Garage Door Service of Akron and our service tech! We appreciate the recommendation and explanation of how we worked to keep you informed throughout the service work.

Service: General Service

Sandra Shaffer

Google 1 2 3 4 5
Akron, OH 07/11/2022

I had them come out and give me a price at appointment Actually came out a second time for re Measurement They actually came a 3rd time for measurement and And then tell me they can't do it Due to an issue with the garage Which I wouldn't have cared but you wasted my time on 3 appointments Do they know time is precious

Response from Brandon Falone, President Business Owner

Ms. Shaffer, yes we understand everyone's time is valuable. It is unusual that we would return 2 times after our initial appointment but in your case our technician was worried about the structure you wanted the door installed. We sent our lead technician out on the 3rd visit after the prior tech requested a second opinion on the viability of your installation. Upon his inspection, he determined the structure was unsafe due to the roof separating from the sidewalls of the home and we could not perform the door installation. That was not noticed during the prior 2 visits. It is unfortunate that your time was wasted and we apologize for that but we needed to ensure we gave you accurate information from a senior member of our team to understand what we could or could not do for you.

Service: New Doors

Mary Bird

Google 1 2 3 4 5
Akron, OH 05/27/2022

Overall Precision Door provided a quality product. We had some service issues and they did make good so far on what they sold us. Long lead time for the door but this is not a Precision Door issue.

Response from Brandon Falone, President Business Owner

Thanks Mary for the review and information on your garage door installation. We appreciate your understanding on the lead time to acquire your door. The supply chain issues affecting our country seem to have plagued every kind of product including garage doors.

Service: New Doors

Mary Reddin

Google 1 2 3 4 5

These guys deliver, great products and customer service!!!

Response from Brandon Falone, President Business Owner

Thank you Mary Ann for the nice 5 star review of Precision Garage Door of Akron and our garage door products. We appreciate the shout out for our customer service too!

Service: New Doors

Stephen Maple

Google 1 2 3 4 5
Akron, OH 02/10/2022

I called to get a quote over the phone to have a new door installed on 2/8/22 and the girl that answered the phone took my information and said someone would call me back. I called again on 2/9/22 because I was never contacted, same situation she took my contact information again and said she would have someone call me and she put a note that this was my second time calling. Still no phone call 3 days later.

Service: General Service

Haley Antell

Google 1 2 3 4 5
Akron, OH 02/01/2022

Easy to book an appointment. Tyler arrived on time and was super knowledgeable. I was very impressed with this company. Thank you!

Response from Brandon Falone, President Business Owner

Thanks Haley for the kind words for our service technician Tyler, his knowledge and Precision Garage Door of Akron. We appreciate the 5 star review and look forward to serving you again in the future should you have any other garage door needs.

Service: New Doors

Rob Joffre

Google 1 2 3 4 5
Brunswick, OH 09/09/2021

Highly recommend this company. The service was great and the price was reasonable.

Response from Brandon Falone, President Business Owner

Thank you Mr. Joffre for the great 5 star rating and kind review of Precision Garage Door Service of Akron!

Service: General Service

David Zehner

Google 1 2 3 4 5
Uniontown, OH 07/06/2021

Quick and pleasant service

Response from Brandon Falone, President Business Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Garreth Rogers

Technicians: Garreth Rogers

Service: General Service

Tom Stone

Google 1 2 3 4 5
Peninsula, OH 06/02/2021

Our garage door spring broke yesterday after 6 PM. We were trapped. Several door service companies were not available until next week. Precision Door, Steve, arrived on time, diagnosed the problem and gave us options for the repair. We have a transferable lifetime Warenty. Well make todays appointments.

Response from Brandon Falone, President Business Owner

Thanks Tom for the great 5 star review for Precision Garage Door Service of Akron! We're glad we could help you out with your garage door emergency and look forward to getting all of your work done. Thanks also for the kind words for our garage door technician Steve!

Service: General Service

Erik Rueschman

Google 1 2 3 4 5
Akron, OH 11/25/2020

This was the second time I've used Precision Door, and the technician, Tyler, was just as fast, knowledgeable, courteous, and friendly as the first technician that came out a few yrs ago. Tyler pinpointed the issue w/in 5 mins, had the needed part on hand, and the problem was fixed w/in 20mins. He even adjusted the door a bit to ease the stress on the door opener. And all the while giving me advice on possible future problems due to my door's age and design. Could not recommend this company highly enough!

Response from Brandon Falone, President Business Owner

Thank you Erik for the great 5 star review and nice accommodation for our garage door service technician Tyler. We appreciate the recommendation too!

Michael Reitenbach

Technicians: Michael Reitenbach

Service: New Doors

Cole Braham

Google 1 2 3 4 5
Hudson, OH 10/26/2020

Outstanding customer service both on the phone and in person. Would definitely recommend.

Response from Brandon Falone, President Business Owner

Thanks for the recommendation and nice 5 star review for Precision Garage Door Service from the phone call to the service call!

Service: General Service

Ready to Experience 5-Star Service?

Join your Akron neighbors and let our experts take care of your garage door.

Greater Canton (330) 238-3742
Medina County (330) 238-3298
Cuyahoga Falls & Kent (330) 238-3314
Mansfield (419) 365-2456
Precision Garage Door of Akron
Office: (330) 721-8882
929 W Waterloo Rd
Akron, OH 44314