Garage Door Repair in Akron, Ohio - Page 23

Denise Louie

Just when you wonder if anyone understands the concept of customer service, your faith in humanity is restored. My garage door didn't open all the way, unbeknownst to me, so when I backed out of the garage, the top of my Jeep hit the bottom of the door and bowed it out enough that I needed to get it replaced. Insert sad face emoji here.... Called Precision Door. They came out immediately, or I should say technician Steven Clark came out. What an outstanding service professional! He was extremely personable and easy to communicate with. He assessed the situation promptly. He even noticed that I was having a problem with my other garage door opener and took it upon himself to investigate and correct the situation, which was a wire that had come loose. Needless to say, I truly appreciated the effort - with a smile no less - since I was down to only one working door and I was stuck opening it manually until Steven showed up and helped me troubleshoot the situation. My garage door is ordered and will be installed this week or maybe next. But the best part of this whole deal was Steven, who was outstanding. What a great representative for his company! Hopefully I won't need to do business with Precision Door again any time soon, but if I do, I know who to call.

Luke Schaney

great customer service from Tyler A ! super helpful and got the job done well. I would highly recommend this company to come out for your service.

Lindsey Epling

Professional, friendly, and efficient work! Super thankful for Tyler B helping to make my garage door work again, especially in these cold temps! He went above and beyond!

Perry Chapman

Great place and Austin was very professional an got the job done

Ryan Haynes

Quick to arrive. Very professional and took the time to troubleshoot the issue with me and explain what was being done and replaced throughout the process. Would recommend for anyone needing service call.

John Reminder

Very professional and efficient.

Rosana Marchese

Austin was so helpful and did a great job helping us with our garage door issue.

Vince Costello

Michael Bowman was very knowledgeable, friendly and worked fast to get my busted door up and running, despite it being 11 degree outside. He walked me through the issues I had and explained the options to fix them, as well as making sure I was happy with everything before he left. Great service!

Barbie Fullen

The technician was fast friendly and professional

Nick Hatch

Same day weekend service, friendly and knowledge technician. Quickly diagnosed various issues and gave multiple quote options.

Rod Jagos

Garreth did a great job and was very professional.

Joseph Piscitello

Technician prompt and courteous. Went through and explained everything so it was understandable. Will have them back.

Robert Halfen

Called Precision Garage Door to replace the backup battery in my opener. Jack was here within an hour of my call, and did a great job replacing battery and making sure everything was working right. I appreciate the quick and well done service.

Michael Thomas

Had a very good experience with the service received from Precision Garage Door of Akron. Austin Zink was the technician sent to do the repair work. Austin was very knowledgeable, friendly and professional. Many thanks to Austin for completing the job quickly and efficently.

Marie Shoup

We were unable to access our garage as the garage door opener was not working. Jack was prompt in arriving to our home and went the extra mile to get us up and running again. Thank you so much!

Erin Jeffries

They were able to send someone the day that I called about our garage door not working. Tyler was very courteous and efficient, and explained to me what needed replaced and what the cost would be. He was able to repair my door in about a hour. I am very satisfied with my experience.

Glenn Hall

Technician was very friendly and professional.

Pat Wood

Precision Door - Once again great service! Called this afternoon to schedule an appointment and the tech, Mike Reitenbach, was out to our house by 5:30. He did an exceptional job finding the problem and fixing it immediately. He was very friendly, thorough, and professional. It was a pleasure dealing with him. Also, a shout out to the gal that scheduled the appointment. She was lovely and professional, as well.

Mark Valenti

Great service. Everyone was fantastic. I talked to various employees and they all were very helpful and answered all my questions. Matthew was the tech that installed my garage door. Wow, he really did a great job and was very kind. Highly recommend Precision.

Stacy Saxby

Tyler did an outstanding job from start to finish. He explained everything and answered all of our questions. He gave us options and once we selected he was quick to get the job done. Highly recommend.

Greg Newman

Tyler A. Showed up early, reviewed with me my options and was done and gone within the hour. Great service. Thank you Tyler A.!

Rick Liberty

Of course, our garage spring breaks late on a Saturday afternoon in January. I was expecting service on Monday/Tuesday, but Precision came out 8am on Sunday morning. Tyler A. was friendly, knowledgeable and professional. Our garage door was repaired in record time. They weren't cheap, but I was thrilled with the timeliness and quality. Thanks!

Alicia Benitez

Very helpful professional efficient. I am so great full for the speedy service

Francis Elum

Excellent, prompt, same day service provided by the technician. Tyler A. called on his way with an ETA, and was very polite and knowledgeable. Everything was explained in detail with pricing and Tyler had everything on his truck and made the repairs in a very neat and timely manner. I would definitely recommend Precision Door Service for any of your overhead door needs.

Debria Greco

Had new seal around the double garage door, new rubber seal on bottom of door and new springs installed. Called just for the seals but once they got here and started the work they found that the springs werent doing the job. They were actually 3 times to small and were not tightened properly. So therefore we needed new ones . This will help on less strain on the garage door opener and the beam that its attached to. Also will help with the weight of the door when the electric is out. Will make it easier to lift manually. He got the door to line up properly Michael B was a gem to work with. Very knowledgeable and willing to share the problems and fixes. Will definitely use them again if the need would arise