Read what people are saying
about Precision Garage Door
Precision Garage Door of Akronhas received 722 reviews, averaging 4.96 Stars:
Akron, OH
Thank you Teresa for letting us know what a great job Tyheim did for you and his professional service. We appreciate the nice 5 star review for him and Precision Garage Door Service of Akron too!
Streetsboro, OH
Prompt, polite and professional. These folks rebuilt my garage door 17 1/2 years ago. The springs recently broke and they fully honored the lifetime warranty that I was given on the work. The technician, Garret, was super nice and efficient.
- Joann Waggoner
Thank you Joann for the great 5 star review of Precision Garage Door Service of Akron and our outstanding technician Garret! We appreciate the opportunity to provide the warranty work that you deserved and glad you remembered to call us first to provide your repairs. Thanks for letting us know that Garret provided the customer interaction we are known for and the efficiency of his work.
Akron, OH
The Garage door spring broke in our Garage. Precision came and replaced the springs for free after 16 years of use. They have a lifetime warranty and honored it. I am very happy with their service and the service man that came.
- Tony Adams
Thank you Mr. Adams for the very nice 5 star review of Precision Garage Door Service for the warranty replacement of your garage door springs. We are proud of our lifetime warranty and happy to stand behind it! We appreciate you letting us know the garage door service technician that came out did a great job too!
Aurora, OH
Our technician Garreth Rogers was fast, efficient and professional.
- Deb Henretta
Thank you Deb for the nice 5 star review for Precision Garage Door Service and especially for the kind words for our service technician Garreth! We appreciate you letting us know what a great job he did.
Akron, OH
Precision door came out the morning after I called. Paul was excellent, he replaced the pin pad and serviced the garage door, he's pleasant and skilled. I always call them for any garage door issues.
- Conni Shaeffer
Thanks Conni for the very nice 5 star review of Precision Garage Door Service of Akron and our outstanding service technician Paul! We appreciate your continued support and business for taking care of your garage door.
Mogadore, OH
A little expensive. 217 dollars for eye sensors.
- Bob Hines
Canal Fulton, OH
What a great company to work with. I called on Saturday morning on a holiday weekend and Steven was at our house by 1:30! He was very professional and personable. I highly recommend Precision!
- Ron Bentzel
Thank you Mr. Bentzel for the high praise of our service technician Steven and Precision Garage Door of Akron! We appreciate your feedback on our fast service on this holiday weekend and your recommendation. We look forward to serving you again if you have any other garage door needs in the future.
Wadsworth, OH
Tyler and Precision Garage Door just left our house. Tyler KNEW his stuff. The work was done sooner than I thought! I would recommend this company HANDS DOWN!!
- Bruce Farley
Thank you Mr. Farley for the nice recommendation of Precision Garage Door Service and our outstanding technician Tyler! We appreciate the recommendation of our work and how fast Tyler accomplished it.
North Canton, OH
Excellent contact before and after service Technician friendly and knowledgeable. Explained and fixed our problem. Would highly recommend this company
- Nancy Griggy
Thanks Nancy for the great 5 star review of Precision Garage Door Service of Akron and our service tech! We appreciate the recommendation and explanation of how we worked to keep you informed throughout the service work.
Akron, OH
I had them come out and give me a price at appointment Actually came out a second time for re Measurement They actually came a 3rd time for measurement and And then tell me they can't do it Due to an issue with the garage Which I wouldn't have cared but you wasted my time on 3 appointments Do they know time is precious
- Sandra Shaffer
Ms. Shaffer, yes we understand everyone's time is valuable. It is unusual that we would return 2 times after our initial appointment but in your case our technician was worried about the structure you wanted the door installed. We sent our lead technician out on the 3rd visit after the prior tech requested a second opinion on the viability of your installation. Upon his inspection, he determined the structure was unsafe due to the roof separating from the sidewalls of the home and we could not perform the door installation. That was not noticed during the prior 2 visits. It is unfortunate that your time was wasted and we apologize for that but we needed to ensure we gave you accurate information from a senior member of our team to understand what we could or could not do for you.
Akron, OH
Overall Precision Door provided a quality product. We had some service issues and they did make good so far on what they sold us. Long lead time for the door but this is not a Precision Door issue.
- Mary Bird
Thanks Mary for the review and information on your garage door installation. We appreciate your understanding on the lead time to acquire your door. The supply chain issues affecting our country seem to have plagued every kind of product including garage doors.
Cuyahoga Falls, OH
These guys deliver, great products and customer service!!!
- Mary Reddin
Thank you Mary Ann for the nice 5 star review of Precision Garage Door of Akron and our garage door products. We appreciate the shout out for our customer service too!
Akron, OH
I called to get a quote over the phone to have a new door installed on 2/8/22 and the girl that answered the phone took my information and said someone would call me back. I called again on 2/9/22 because I was never contacted, same situation she took my contact information again and said she would have someone call me and she put a note that this was my second time calling. Still no phone call 3 days later.
- Stephen Maple
Akron, OH
Easy to book an appointment. Tyler arrived on time and was super knowledgeable. I was very impressed with this company. Thank you!
- Haley Antell
Thanks Haley for the kind words for our service technician Tyler, his knowledge and Precision Garage Door of Akron. We appreciate the 5 star review and look forward to serving you again in the future should you have any other garage door needs.
Brunswick, OH
Highly recommend this company. The service was great and the price was reasonable.
- Rob Joffre
Thank you Mr. Joffre for the great 5 star rating and kind review of Precision Garage Door Service of Akron!
Uniontown, OH
Quick and pleasant service
- David Zehner
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Peninsula, OH
Our garage door spring broke yesterday after 6 PM. We were trapped. Several door service companies were not available until next week. Precision Door, Steve, arrived on time, diagnosed the problem and gave us options for the repair. We have a transferable lifetime Warenty. Well make todays appointments.
- Tom Stone
Thanks Tom for the great 5 star review for Precision Garage Door Service of Akron! We're glad we could help you out with your garage door emergency and look forward to getting all of your work done. Thanks also for the kind words for our garage door technician Steve!
Akron, OH
This was the second time I've used Precision Door, and the technician, Tyler, was just as fast, knowledgeable, courteous, and friendly as the first technician that came out a few yrs ago. Tyler pinpointed the issue w/in 5 mins, had the needed part on hand, and the problem was fixed w/in 20mins. He even adjusted the door a bit to ease the stress on the door opener. And all the while giving me advice on possible future problems due to my door's age and design. Could not recommend this company highly enough!
- Erik Rueschman
Thank you Erik for the great 5 star review and nice accommodation for our garage door service technician Tyler. We appreciate the recommendation too!
Hudson, OH
Outstanding customer service both on the phone and in person. Would definitely recommend.
- Cole Braham
Thanks for the recommendation and nice 5 star review for Precision Garage Door Service from the phone call to the service call!
Akron, OH
The best door company in the area! Honest, Professional and on time!!
- Josh Maximovich
Thanks Josh for the 5 star review for Precision Overhead Garage Door of Akron! We look forward to serving you again in the future if you have any other garage door needs.
Stow, OH
Craig was a delight, very thorough and respectful of social distancing during these COVID-19 days. He fixed my remote access to my garage doors and explained everything hed done in detail to make sure I was happy with the work hed done. Precision Doors should be very pleased to have an employee such as Craig that represents you in the field! Thankful and happy to have met Craig. -Doug Wells
- Douglas Wells
Thank you Doug for the very nice 5 star review of Craig and Precision Overhead Garage Door Service of Akron! Our crews work hard to ensure we follow the Corona Virus guidelines to do our best to protect our customers. Thanks for letting us know how we did on your visit. Your kind words for Craig are much appreciated and we are glad you had a great experience!
Akron, OH
Had a broken spring, bearings, and some other miscellaneous problems. Austin came out, fixed. It professionally was very nice and handled everything perfectly. Not a cheap experience, But it was all done, right.
- Rich Hajdu
Thanks Rich for the kind words for our garage door technician Tyler and Precision Garage Door! We stand behind our work and products and are happy to provide the great warranty service your received.
Akron, OH
They showed up in a timely manner with only one day scheduling appointment was in and out very quickly very nice and courteous!
- Michael Schutz
Thank Mr. Schultz for the nice 5 star review for our garage door service. It is our goal to provide the fast service you received to all of our customers. Thanks for the kind words and we look forward to serving you again in the future should you have need for any other garage door services.
Akron, OH
Very pleased with this company. In 2018 installed a new Precision opener and today resolved a problem with the door not going down all the way. Very happy with tech guys, office and communications. Best Door company so far and I have used three of them todate.
- Theodore Sahley
Thank you Mr. Sahley for the great 5 star review for Precision Garage Door and our service techs! We appreciate the kind words for our office staff too and look forward to serving you in the future should you have need for garage door work.
Akron, OH
- Gary Mull
Thank you Mr. Mull for the 5 star rating for Precision Garage Door and our services.
Fairlawn, OH
Unfortunately our left compression spring broke at 5am Friday morning. I made a call to Precision Door Akron at 6:30am and found first of all that they are available 24hours a day. I was greeted by a very friendly voice who had immediate access to my account information. Her customer service interactive skills were impeccable, and I was immediately scheduled for a technician to be attending my house, between 8am and 10am Saturday morning. I then received 3 different emails in the course of the day, making sure all was good, and if the next day appointment was still good. At 7:45am Saturday morning, I received a call, then am email from the technician, Nick Lanham. True to his word, Nick was here in 15 min. Nick was very personable, and professional. Explained everything completely, indicated that it was all under warranty, and was finished within the 45min estimate he gave me. Now the door is quieter and opens smoother than ever before. I am floored that during this day and age, there is still CUSTOMER SERVICE FIRST COMPANIES out there like PRECISION DOOR. THANK YOU FOR YOUR ATTENTION TO THE CUSTOMER, AND NICK, THANKS FOR A GREAT JOB. Respectfully, The CUGINI FAMILY
- Rick Cugini
Thank you Rick for your review. We are happy that we were able to help and get the job done for you.
Akron, OH
Technician seemed to really know his stuff about garage doors. Especially for Sunday worker.
- David Heater
Thank you Dave! We work hard to be available when ever our customers need garage door service and repair. Glad we were able to take care of you needs.
Medina, OH
Recently we had to replace our garage door. We ended up just replacing everything (opener,door,track and springs). Tim came out and installed everything and we couldn't be happier with the results. He really did a great job.
- William Cox
Thank you William for the great 5 star review for our outstanding employee Tim and Akron Precision Garage Door Service!
Stow, OH
I have been around long enough to recognize superior service when I see it. I first encountered Precision in February 2018, when my garage door spring needed service. It would not shut and this company came out at 11p and fixed it, and did not try to gouge me. Fast forward to July 2018 when my garage door opener began smoking. Again, called Precision, and did they try to sell me a new opener, nope, they fixed the existing one, replaced my wall control, and programmed two new opener remotes that I did not even buy from them. Listen, some companies chase profits and some focus on quality, and the business naturally comes, Precision is the latter. They have a customer for life and their guy, Tyler, is absolutely top class, pleasant, efficient, and extremely knowledgeable. Don't waste your time with anyone else.
- Daniel Malek
Thank you Daniel for the great 5 star review of Precision Garage Door of Akron and our service technician Tyler! We are very proud of the work and representation of the Precision brand that Tyler provides for us and our valued customers. We always try to go the extra mile and work to solve your problems so you can get back to normal life as fast as possible after having problems with your garage door or opener. Thanks again for the kind words!
Akron, OH
Updated in July 2023: Gareth Rogers and Michael (whose last name I did not catch) came out today to repair the actual metal door, which had been bent though my children's misadventures. Gareth and Michael were professional, polite, and comprehensive. They performed the repairs very quickly and had me come outside to review them with me. We noticed that the keyed manual release mechanism stuck a tiny bit when going back into the door. They immediately saw that this needed to be fixed, explained what they were going to do, got out their drill and other equipment and started in on the fix. 5 minutes later they walked through a second inspection with me, and everything was perfect. Thank you again, Precision! ADDENDUM - Gareth let me know that Precision has changed at the corporate level - their actual location is still a locally owned franchise. They honor existing lifetime warranties, but may not keep the original records. He immediately asked the office to send me the original paperwork with my new invoice, but make sure you have your old paperwork. ORIGINAL REVIEW FROM May 2018 - Also was 5 stars: Tyler Barnhart came out to my house when I had an issue with my 15-year old garage door (NOT done by Precision). He solved my immediate issue, and explained the benefits of a new door. He was patient with our schedule, and came out to speak to my wife and me a few times. He was knowledgeable, polite, and not pushy at all. We signed a contract and made a down payment. Today, several few weeks later (Precision was ready to install very quickly after signing, but we had to schedule around other home repairs) Tim Dunne and his crew came and had the new door installed in a few hours. Tim was as polite and professional as Tyler. He took a TON of time walking me through the remote, the access panel, and made some last minute adjustments to the key entry - he stayed until everything was working exactly as it should, and answered all of the (probably dumb) questions I asked. Exceptionally fair pricing, wonderful techs, great service and a lifetime warranty - Thank you, Precision!
- Robert Core
Thank you Robert for taking the time to write out your 5 star review of Precision Garage Door and our great employees, Tyler, Tim and his crew! We are glad that you found our products and service to be exceptional and appreciate the kind words!
Tyheim was on time and professional. He explained what he was going to be doing and how long it would take. He then explained what he had done and made suggestions for future maintenance.
- Teresa Kormanik