Read what people are saying
about Precision Garage Door
Precision Garage Door of Akronhas received 735 reviews, averaging 4.96 Stars:
Seville, OH
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Akron, OH
Michael was friendly and professional. He fixed our garage door in no time and did a great job. Thank you!
- Shauna Juarez
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Massillon, OH
Fast, efficient service. Arrived promptly and finished the work quickly. Garreth Rogers was the technician and is a great representative for your business!
- Rob Moore
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Seville, OH
Michael was fabulous. Thank him for me. Definitely customer centered service. Well done and thank you very much.
- Toni Wasser
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Canton, OH
- Mark Black
Thank you for taking the time to leave Precision Door Service a great rating!
Brunswick, OH
Very efficient nice as could be if I ever have problems with the garage door I will calm them again!
- Judy O'Neill
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Streetsboro, OH
My garage door spring broke. I called as soon as I realized this, I called Precision Door. I was quickly connected to the local Akron division and had an appointment scheduled the next day. I got a text confirmation of my appointment right after hanging up the phone. The next day, I got a text from Tim as well as a call letting me know he was on his way. He arrived when he said he would, which was within the arrival time window quoted. Tim assessed the situation and informed me of what was needed and what it would cost. He completed the work, showed me what he did and confirmed everything was working correctly. He went over the paperwork with me (electronically) and had me sign and pay. I couldnt have had this experience go any better than it did. Great communication and setting expectations with great service snd execution.
- Scott Clark
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Hudson, OH
My garage door was way out of line. I called and scheduled, but then I needed to go to emergency room (for me). I call ed back and gave my neighbor's phone for contact and told them to bill me (Iv'e used them and they have my contact info). The guys arrived (Paul) and said they could do nothing, the door needs replaced, said they had told me that 2 years ago (wrong). Then sat in their car, said they could not leave until paid the $80 service charge. My neighbor paid them. He felt they were just rtrying to sell a new door. I am very upset at how my neighbor was treated. Did they think I was scamming them?? Were they really from Precision?? I got home from hospital 3 hours later and my neighbor was still upset. I will never ever use or recommend Precision again. I certainly do not was a new door estimate from them! This appointment gets 0 stars.
- Cindy Hartman
We appreciate your feedback and want all our customers to be able to make an informed decision. At Precision, we take a comprehensive approach and provide solutions intended to keep your garage door in working order well into the future. The garage door's torquemaster spring system was defective in which we suggested a replacement for. If you would like to go over your quote with us, we would be more than happy to. Please call our office at 330-305-2929. Please press 4 when they hear the menu.
Akron, OH
Technician Paul was very professional honest gave me different options to fix issue and was able to resolve problem .
- Frank Dougherty
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Northfield, OH
Spring and cable broke. Contacted them at 9:20, had Garreth on the way by 10am, and he was awesome! Couldn't have asked for a better tech to show up. Extremely nice and professional. Worked up multiple options for the repair and was very thorough. Explained everything and was done around an hour. Excellent experience! Definitely using them again.
- Marcus Miller
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Cuyahoga Falls, OH
- Jacklyn Buczek
Please give our office a call directly at 800-Door-Repair, extension (ext. 5202) to allow us the opportunity to address any concerns you have. Thank you!
Uniontown, OH
Technician Garrett was friendly, knowledgeable and informative.
- Kim Trumpold
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
North Canton, OH
I called on Saturday and was told someone would be out on Sunday. No additional charge for Sunday. Technician, Steve, called ahead and said he would be here in fifteen minutes. Excellent and comprehensive review of garage doors and problem corrected. Service exceeded my expectations.
- Paul Sack
Thank you for giving Precision Garage Door of Akron a 5-Star review! We are happy to hear that our team provided you with excellent service. We appreciate your business!
Akron, OH
Tyheim was on time and professional. He explained what he was going to be doing and how long it would take. He then explained what he had done and made suggestions for future maintenance.
- Teresa Kormanik
Thank you Teresa for letting us know what a great job Tyheim did for you and his professional service. We appreciate the nice 5 star review for him and Precision Garage Door Service of Akron too!
Streetsboro, OH
Prompt, polite and professional. These folks rebuilt my garage door 17 1/2 years ago. The springs recently broke and they fully honored the lifetime warranty that I was given on the work. The technician, Garret, was super nice and efficient.
- Joann Waggoner
Thank you Joann for the great 5 star review of Precision Garage Door Service of Akron and our outstanding technician Garret! We appreciate the opportunity to provide the warranty work that you deserved and glad you remembered to call us first to provide your repairs. Thanks for letting us know that Garret provided the customer interaction we are known for and the efficiency of his work.
Akron, OH
The Garage door spring broke in our Garage. Precision came and replaced the springs for free after 16 years of use. They have a lifetime warranty and honored it. I am very happy with their service and the service man that came.
- Tony Adams
Thank you Mr. Adams for the very nice 5 star review of Precision Garage Door Service for the warranty replacement of your garage door springs. We are proud of our lifetime warranty and happy to stand behind it! We appreciate you letting us know the garage door service technician that came out did a great job too!
Aurora, OH
Our technician Garreth Rogers was fast, efficient and professional.
- Deb Henretta
Thank you Deb for the nice 5 star review for Precision Garage Door Service and especially for the kind words for our service technician Garreth! We appreciate you letting us know what a great job he did.
Akron, OH
Precision door came out the morning after I called. Paul was excellent, he replaced the pin pad and serviced the garage door, he's pleasant and skilled. I always call them for any garage door issues.
- Conni Shaeffer
Thanks Conni for the very nice 5 star review of Precision Garage Door Service of Akron and our outstanding service technician Paul! We appreciate your continued support and business for taking care of your garage door.
Mogadore, OH
A little expensive. 217 dollars for eye sensors.
- Bob Hines
Canal Fulton, OH
What a great company to work with. I called on Saturday morning on a holiday weekend and Steven was at our house by 1:30! He was very professional and personable. I highly recommend Precision!
- Ron Bentzel
Thank you Mr. Bentzel for the high praise of our service technician Steven and Precision Garage Door of Akron! We appreciate your feedback on our fast service on this holiday weekend and your recommendation. We look forward to serving you again if you have any other garage door needs in the future.
Wadsworth, OH
Tyler and Precision Garage Door just left our house. Tyler KNEW his stuff. The work was done sooner than I thought! I would recommend this company HANDS DOWN!!
- Bruce Farley
Thank you Mr. Farley for the nice recommendation of Precision Garage Door Service and our outstanding technician Tyler! We appreciate the recommendation of our work and how fast Tyler accomplished it.
North Canton, OH
Excellent contact before and after service Technician friendly and knowledgeable. Explained and fixed our problem. Would highly recommend this company
- Nancy Griggy
Thanks Nancy for the great 5 star review of Precision Garage Door Service of Akron and our service tech! We appreciate the recommendation and explanation of how we worked to keep you informed throughout the service work.
Akron, OH
I had them come out and give me a price at appointment Actually came out a second time for re Measurement They actually came a 3rd time for measurement and And then tell me they can't do it Due to an issue with the garage Which I wouldn't have cared but you wasted my time on 3 appointments Do they know time is precious
- Sandra Shaffer
Ms. Shaffer, yes we understand everyone's time is valuable. It is unusual that we would return 2 times after our initial appointment but in your case our technician was worried about the structure you wanted the door installed. We sent our lead technician out on the 3rd visit after the prior tech requested a second opinion on the viability of your installation. Upon his inspection, he determined the structure was unsafe due to the roof separating from the sidewalls of the home and we could not perform the door installation. That was not noticed during the prior 2 visits. It is unfortunate that your time was wasted and we apologize for that but we needed to ensure we gave you accurate information from a senior member of our team to understand what we could or could not do for you.
Akron, OH
Overall Precision Door provided a quality product. We had some service issues and they did make good so far on what they sold us. Long lead time for the door but this is not a Precision Door issue.
- Mary Bird
Thanks Mary for the review and information on your garage door installation. We appreciate your understanding on the lead time to acquire your door. The supply chain issues affecting our country seem to have plagued every kind of product including garage doors.
Cuyahoga Falls, OH
These guys deliver, great products and customer service!!!
- Mary Reddin
Thank you Mary Ann for the nice 5 star review of Precision Garage Door of Akron and our garage door products. We appreciate the shout out for our customer service too!
Akron, OH
I called to get a quote over the phone to have a new door installed on 2/8/22 and the girl that answered the phone took my information and said someone would call me back. I called again on 2/9/22 because I was never contacted, same situation she took my contact information again and said she would have someone call me and she put a note that this was my second time calling. Still no phone call 3 days later.
- Stephen Maple
Akron, OH
Easy to book an appointment. Tyler arrived on time and was super knowledgeable. I was very impressed with this company. Thank you!
- Haley Antell
Thanks Haley for the kind words for our service technician Tyler, his knowledge and Precision Garage Door of Akron. We appreciate the 5 star review and look forward to serving you again in the future should you have any other garage door needs.
Brunswick, OH
Highly recommend this company. The service was great and the price was reasonable.
- Rob Joffre
Thank you Mr. Joffre for the great 5 star rating and kind review of Precision Garage Door Service of Akron!
Uniontown, OH
Quick and pleasant service
- David Zehner
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Peninsula, OH
Our garage door spring broke yesterday after 6 PM. We were trapped. Several door service companies were not available until next week. Precision Door, Steve, arrived on time, diagnosed the problem and gave us options for the repair. We have a transferable lifetime Warenty. Well make todays appointments.
- Tom Stone
Thanks Tom for the great 5 star review for Precision Garage Door Service of Akron! We're glad we could help you out with your garage door emergency and look forward to getting all of your work done. Thanks also for the kind words for our garage door technician Steve!
Very satisfied with the service from Precision. I had a new garage door installation done by technician Garrett, who was also very polite, professional and did an outstanding job, beyond my expectations. Would still definitely recommend Precision Door!
- Mark Highfield