Read what people are saying
about Precision Garage Door in:
Akron Area, OH
Precision Garage Door of Akronhas received 318 reviews, averaging 4.95 Stars:
Akron, OH
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Akron, OH
Our technician that repaired our overhead garage doors name was Austin. My wife and i found Austin to be friendly and courteous. His timeliness and workmanship was outstanding. i will recommend Precision door in the future.
- Don Holverson
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Richfield, OH
I compared three companies. Precision was more expensive however the warranties and quality were much better. Garrett and Austin did a wonderful job on the install. Thank you for a great job.
- Susan Loughry
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Akron, OH
Austin was very thorough and knowledgeable & made the unexpected problem an easy fix! I would recommend this service again to others in the area! Thank you!
- Breanna Ryzner
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Akron, OH
New garage door opener install. Tyler A. was professional and did a great job!
- Josiah Doles
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Akron, OH
Last night around 8 my garage door broke, called into Precision around 8:30, tech Tyler A was here by 8:30 next morning. Unfortunately for me I needed a new door. He worked up a quote and it was I stick and will be installed tomorrow afternoon.
- Kim Rubright
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Akron, OH
Mark did an awesome job. He replaced my broken springs and a few other items like worn out bearing. I called at 8 and he was here by 930 and finished by 11. The price was a little shocking but what isn't these days. But I haven't had to replace anything major since the door was installed in 1998.
- Deborah Burgoyne
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Akron, OH
I'll start with the positive. The technician was on time, nice and professional, and just doing his job. That's it. The rest: My 19 year old basic Wayne Dalton double garage door had the original internal spring break. Tech noticed a small dent (less than 3 inches) on the outside of the bottom panel, 1-inch was actually compromising the single layer of steel having an extremely small split in the metal. Apparently it's Precision policy that a door cannot be worked on if the door is "compromised," due to liability. The only solution offered to me was to buy a completely new door. I asked about replacing just the bottom panel - no. Repairing or reinforcing the split - no. There was no liability waiver I could sign. Cost of spring replacement would have been about $1,200. Full door started at $2,670 going up to $4,833. If that's their policy, fine. It's up to each customer to make their own decision and get multiple quotes, or not. But beware, this could be seen as predatory. The tech left. I called an actual local company that isn't a franchise of a national company like Precision. I asked if they'd replace the spring on a door with a 1" tear in the steel of the bottom panel. They said absolutely. I've since learned a Precision rep in Phoenix, AZ, was exposed by Dateline (in 2011 from my own Googling) for "overcharging for unnecessary repairs, high-pressure sales tactics, replacing parts that don't need replacing, poor quality workmanship, and not being upfront about pricing." I would absolutely call that my experience. The local door company ended up charging me $600 and I'm incredibly happy with the quality of work and quality of materials. That cost even includes reinforcement of the bottom panel. Proceed with caution.
- Steve Sedlock
Steve, thank you for sharing your feedback. We appreciate your comments about our technicians professionalism. We strive to uphold safety standards, but we understand your concerns about repair options. Sometimes our quotes are higher than our competitors, but that is primarily because we are committed to providing our customers with high-quality parts, unparalleled service, availability, and the highest-quality workmanship. We even back it up with the Precision Promise. We always stand behind our work and strive to leave our customers with a safe, secure, and reliable garage door.
Akron, OH
Our technician was Shaun. Incredibly nice, professional, and thorough. Very easy to converse with about the work required and simplifies the work being done in his explanations. The prices are market average, so its going to cost whatever its going to cost. But Precision manufactures their own springs, which made me trust them a bit more. Shaun also finished the project in half the time he quoted me. 10/10 Highly recommend.
- Andrew Meena
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Uniontown, OH
Sean S did a great job of explaining the situation and why certain parts of my garage door was not working. He was thorough and very helpful. Thanks Sean for coming out on a cold Sunday!!!
- Vanessa Freiman
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Uniontown, OH
Called Precision the morning it was bitter cold. The manager of the location scheduled me in right away when my motor burned out and we did not have access to our garage. Tyler came out and took care of us. He was professional and very courteous. Recommend Precision Door to anyone. Keep up the great work Tyler!
- Mark Rambach
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Copley, OH
Garreth did an absolutely wonderful job inspecting and replaceing all that was wrong with our door. He promised and he delivered. great job and good conversation.
- Steve P.
Thank you very much for taking the time to share your positive experience with us! We are so happy to hear that Garreth provided you with excellent service. We appreciate your business!
Fairlawn, OH
Every aspect of my experience with them was professional, well communicated and timely from Shaun to Derek!
- Rae Presz
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Uniontown, OH
The crew who installed our new garage door were great.very polite, very professional and very friendly and answered all of our questions. The only negative was that when they removed the old door opener (which I had planned to save and possibly reuse down the road as it was only a couple years old) they cut off the wire that goes to the wall opening switch right at the top of opener where it goes down inside the opener and I dont think that theres enough room that I can reattach the wire to the opener so that it will be able to work. ButI obviously didnt make myself clear that I planned to reuse the old opener some day. Other than that all is good except I havent received our receipt via email yet. But they were great!
- Bob Jones
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Akron, OH
Austin did a great job! He arrived promptly at the scheduled time, diagnosed my problem quickly, and installed my new garage door opener efficiently. He was friendly and approachable.
- Kurt Stemple
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Uniontown, OH
Starting the day, we found our garage door spring had busted!!! Our tech Shaun S. was pleasantly helpful! Precision Garage Door services came within 4 hours and were professional and knowledgeable. Thank you again!!
- Terri Branney
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Akron, OH
We're happy to get our garage door opener replaced. Austin Z was friendly and courteous. He got the job done quickly and efficiently, left no mess, and made sure we were satisfied before he left. We would recommend Precision for any garage door needs.
- Brenda Gates Hedrick
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Akron, OH
Tech was an hour late, misdiagnosed the problem with the garage door, and quoted approximately $1500 for a new system. My door was fixed by another company for less than $200 with service and parts.
- Claire Oliver
Claire, were sorry to hear about your experience. We strive for timely and accurate service, and its disappointing to learn we fell short. Your feedback is invaluable, and we'll use it to improve. Thank you for sharing, and we wish you the best with your garage door!
Fairlawn, OH
Our spring broke on our garage door on a recently purchased home. Called at 7:20am, Austin Zink, our technician arrived at 8:10am. He was very polite and helpful in showing us the parts that needed replaced and explaining that our door should have two compression springs. After approving the work, he finished the job a little after 9am. Thank you for the quick response and service to get our garage door working again!
- Stephanie Watters
Copley, OH
We called a different company first, being new to the area & had an appointment set. Two days before the garage door motor began to simply buzz (think transformer noise) & blink incessantly, but the door would not open. I ended up having to pull the safety rope & good Lord is this door heavy. The other company called with 1/2 hour notice, that they needed to push the appointment to another day. That would not work for us due to our work schedule & so we reached out to Precision Door, after doing some research on highly rated garage door repair companies & are we glad we did!!! First Precision Door answered our call immediately & forgive me we didn't the very nice ladies name who helped us, but she was able to make an appointment for the next day. In fact, she tried to get someone out to us that evening, but the work schedule thing wouldn't allow it. The next day happened to be Saturday & we were scheduled for 8a-10a. We also received a picture of the technician who would be coming out. Saturday at around 745a we received a call from Austin Z. advising he would be at our place a few minutes early. Austin showed exactly when he said he would (~755a) & immediately got to work diagnosing the problems. He was friendly, professional, knowledgeable & quickly identified all the problems, giving us a very clear idea of what we were looking at. Unfortunately for us, what we thought was going to be a simple fix (i.e., replace or repair the door opener) ended up being a mess. We'd just bought the home & didn't realize how bad the springs, one of the bearing end caps (leaking grease), the bent, u-shaped rail & a door opener motor that was completely seized. Austin wasn't phased in the slightest, immediately provided us with a fair quote & get this, had all the parts necessary on the truck to do the work! Now you might be saying to yourself, oh this poor sap got oversold, but let me put your mind at ease. Every one of the issues identified was absolutely the case & the price quoted was more than competitive to 1) replace the extremely underpowered springs (hence why the door was so darned heavy), which lead to 2) a very bent rail from a 3) seized 2010 Liftmaster motor that was sorely underpowered & forced to work too hard for who knows how long, exasperated by 4) grease leaking out of a bearing on one of the end caps, all of which was completed in less than two hours. This is how all companies should operate! The unit installed is Wifi capable & was very simple to setup, we got a new keypad, programmed, ready to go & two openers included as well. Additionally, the motor is warrantied for life, with a belt driven rail where the belt itself is warrantied for 15 years & all the work done on the bearings & springs guaranteed for 90 days (workmanship), no questions asked. By the way the door now opens with the safety cord pulled, with literally two fingers. I can't believe what a difference the new springs made. Austin was truly awesome, a real professional & in this day and age (2024) where every company's service sucks, Precision Door's service really stands out & that is extremely important to us. Best of luck in getting your issues resolved at a fair price elsewhere, with excellent, friendly service. I am telling you if you need the BEST garage door company in the game, in my humble opinion look no further than Precision Door & Austin Z. I promise you won't be disappointed!!!
- Eric P.
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Akron, OH
I had a wonderful experience with Precision Garage Door. Austin Z. was very nice and professional. My issue was fixed same day. I was impressed with the communication, especially that they sent a photo of Austin ahead of the appointment. Would recommend both Austin and Precision!
- Shelby Heitzenrater
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Akron, OH
Austin Z. Was very friendly and thorough. New set of springs and bearings-good to go. Convenient that I could call at night for next day service.
- John Wheeler
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Akron, OH
Always a great experience with Precision! Austin Z came out to do a little repair on our door, he was very kind and helpful. I always have peace of mind knowing that precision is there to help me, and always so quickly!
- Leora Cohen
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Akron, OH
Tyler was very good & helpful with what needed done and why. highly recommend him
- Deb Strobel
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Uniontown, OH
Austin Z. gave 5 star service. He was quick and thorough. Super friendly and accommodating. I highly recommend Precision.
- Joe Hunt
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Akron, OH
Tim C. Was very kind and efficient and explained everything gave options for problem with quotes and possible financing for replacement and I'm thinking about what's next. Thank you Tim.
- Carol Onuschak
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Akron, OH
Tim C was able to replace the weatherstripping on our garage door in record time. He had to find the right weatherstripping because our door is outdated but he did that quickly and got back to us quickly. I would definitely recommend Tim C and Precision door.
- Terence Oetzel
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Akron, OH
Very positive experience. Explanation was very good. The service was completed in a timely manner. Mark answered all my questions.
- Patricia Mayer
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Akron, OH
Great service and installation.
- David Kay
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Uniontown, OH
Tyler Adkins is extremely courteous and professional. He was set to be here from 8 to 10. That is exactly when he arrived and finished. Couldnt be happier with the product. This company was so easy to work with. Id recommend Precision to anyone. They wont disappoint.
- Gary Staats
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Great service! Precision Door answered an evening call when I returned home from a trip to a broken garage door. The spring broke when I tried to open the door with my remote and the door was stuck open 2 feet off the ground at an angle and would not close, even manually. Precision had their tech to my house for their first appointment at 8:00am the next morning. The only other company that responded at all did not call me back until 10:00am when my door was already fixed.
- Stephanie Bell