Garage Door Repair in Akron, OH - Page 5

Keith Akers

Great tech, informative and fair. Took time to explain everything to me and what my options were. Thank you

Kevin Keller

Nice job. Got it done quick. Needed adjustment, so they cam back and made the adjustments. Max did a good job and very noice to work with.

Harry Bindreiter

Technician was friendly, professional and made the repair quickly.

Kevin Daugherty

If I could give no stars, I would. Im usually not one to complain, but I had a terrible experience with this company. Precision installed the garage system, so I called them when we had an issue with our door. The technician arrived without any intention of fixing the problem but rather trying to sell me a new system. He attempted to fix the issue and claimed he had never seen anything like it before. He then informed me that they no longer carried the same manufacturer, and everything would need to be replaced. I called a competitor, and they quickly identified that the belt was simply bound. They resolved the issue in just 15 minutes.

Stacey Nofziger

Derek did a great job with the installation of my two garage doors. He was friendly and professional and walked me through all the information I needed.

Kevin Feldt

I had an excellent experience with Precision Garage Door. Woke up on a Saturday morning to find my garage door completely stuckwouldnt open or close. After trying (and failing) to troubleshoot it myself, I called Precision, and they sent a technician out the same day! Tyler arrived promptly, diagnosed the issue in minutes (a disconnected wire), and had everything fixed quickly. The repair was smooth, professional, and cost $190 for the service call. No upselling, no delaysjust honest, efficient work. If you need garage door repairs, I highly recommend Precision (and Tyler!). They turned a frustrating situation into a quick, hassle-free fix. Will definitely call them again if I ever need service!

Michael Jones

Woke up to a broken tension spring, called precision at 7 am, by 830 Max was here, and it was completed by 10! replaced the spring, drums, rollers etc. Great customer experience, Max was knowledgeable and easy to work with

Micah Kraus

Service techs were friendly and accomodating. They were respectful of our home and did a good job installing the door. We noticed a couple of things that needed to be adjusted and they came out the very next day to handle it.

Andy Paquet

Efficient, friendly and a thorough assessment and repair!

George Leidal

Work was fine. Just make sure you get second quote. High priced.

Angela Mccullen

Shaun Sweitzer did a wonderful job. A very friendly gentleman. Is super professional. Precision garage door you have a wonderful worker.

Mike Flaherty

Shaun did a great job. Our door needed new cable, spring, rollers, etc. Shaun told me what it needed and what it would cost upfront. He was knowledgeable, skilled and friendly!

Kerry Ward

We ran into a stressful situation where our garage door went off track during a power outage as we were leaving for vacation. It seemed like something we may have been able to fix ourselves if we had the right tools, but we were in a hurry to leave and did not have the patience or time to attempt to fix it. However, our door was left partially open due to the misalignment, and we were concerned about leaving it that way for a week while we were out of town. We decided to call to see if someone could fix it sooner than later, rather than wait until we returned from vacation. We were thrilled that Precision could come out and assess the issue in a matter of hours, and we made arrangements to work with them through our housesitter, since we had to hit the road immediately to make our trip. It started off smoothly, but that turned out to be the only positive from our experience. The technician talked us through the issue over the phone, but then he stated the company policy was to not repair existing systems that were not installed by their own company. This seemed pretty ridiculous because it was a fairly simple and obvious fix that needed to be done, per our limited experience and knowledge of the system. He tried to sell us an entirely new set of springs, rails, and more at a price tag of $1500. We weren't sure if this was an attempt to take advantage of our particular situation/desperation, or just a regular business practice for them. This was an obvious red flag to us, based on what we assumed to be a relatively straightforward and simple repair. We decided to just pay them the $75 service fee and figure out something else. We called another local repair company (not part of a major chain) to come out and assess the issue. Again, the other company walked us through the issue over the phone and very clearly and directly said it was EXACTLY what we thought it was. They fixed the door in about 30 minutes and charged us $150. It gave us the peace of mind to enjoy our vacation, and also saved us from forking over $1500 for something we didn't need.

Mary Whitmer

Precision put in the garage door opener 16 years ago, and responded immediately. The same great same day service 16 years later. Thanks to Austin Z for his great work and for the wonderful staff on the phones.

Nicholas Varvaro

Tyler was very polite and hard worker. Never slowed down. Got the replacement door panel finished in more than a reasonable time. Excellent work and always confirmed that Precision was here to do right by the customer.

Matt Minotti

Michael was awesome. Highly recommend.

Marcia Berry

The Installer was on time actually a few minutes early which I was happy to do when he called to get an ok. Explanation of the door options and extra repairs needed was clear. It was a no brainer to go with the opener with a battery back up. Quick and efficient work and no mess or old parts left behind. Pricey but a sense of comfort and ease of use eliminates any issues with the cost.

Robert Haluga

Tech: AUSTIN Z. Austin was extremely friendly and answered all questions thoroughly. He explained why he was replacing hardware previously installed and what it should have been. Its unfortunate that we originally used an incompetent contractor. Austin explained what he did and why he did it. We appreciate Austins ability and friendliness.

Anthony M Fraser

Love the two new garage doors. Installation was clean. Highly recommend Precision Garage Doors

Ben Suscinski

They wont repair doors unless theyre in absolute perfect condition. Need a cable fixed, wouldnt repair. Then give me quotes for new doors. There is no reason on this planet a garage door cost 4,000 doors!! Greedy people.

Joyce Wiedie

Fast response. Knowledgeable tech. Throughly explained issues with the garage door . Made installation appt while still at the property.

Marty Mundy

Michael explained all the issues as they were discovered. I needed a new opener unit. It is much smoother and quiet as it operates. I am very pleased with the result!

Sheryl Trumphour

Tyler was professional and helpful. He explained everything about my door malfunction and fixed it for me and replaced my rollers quickly and cleanly. He even had a spare door opener that I could purchase in his work truck so I didnt have to wait for shipping.

Christopher Rosa

Very friendly fast service

Frank Ward

Austin Z. was a thorough technician. He checked my garage door following the power outage and adjusted the springs to the proper tension. He also checked the motor disengage cord for proper operation.

Tony Starvaggi

Garreth Rogers was my technician. He was a class act as far as professionalism and quality of craftsmanship. I would highly recommend him.

Amanda Jones

Tyler was prepared, professional, and kind. He knows his stuff and got the work done quickly. Really appreciate his help!