Garage Door Repair in Akron, OH - Page 5

Angela Mccullen

Shaun Sweitzer did a wonderful job. A very friendly gentleman. Is super professional. Precision garage door you have a wonderful worker.

Mike Flaherty

Shaun did a great job. Our door needed new cable, spring, rollers, etc. Shaun told me what it needed and what it would cost upfront. He was knowledgeable, skilled and friendly!

Kerry Ward

We ran into a stressful situation where our garage door went off track during a power outage as we were leaving for vacation. It seemed like something we may have been able to fix ourselves if we had the right tools, but we were in a hurry to leave and did not have the patience or time to attempt to fix it. However, our door was left partially open due to the misalignment, and we were concerned about leaving it that way for a week while we were out of town. We decided to call to see if someone could fix it sooner than later, rather than wait until we returned from vacation. We were thrilled that Precision could come out and assess the issue in a matter of hours, and we made arrangements to work with them through our housesitter, since we had to hit the road immediately to make our trip. It started off smoothly, but that turned out to be the only positive from our experience. The technician talked us through the issue over the phone, but then he stated the company policy was to not repair existing systems that were not installed by their own company. This seemed pretty ridiculous because it was a fairly simple and obvious fix that needed to be done, per our limited experience and knowledge of the system. He tried to sell us an entirely new set of springs, rails, and more at a price tag of $1500. We weren't sure if this was an attempt to take advantage of our particular situation/desperation, or just a regular business practice for them. This was an obvious red flag to us, based on what we assumed to be a relatively straightforward and simple repair. We decided to just pay them the $75 service fee and figure out something else. We called another local repair company (not part of a major chain) to come out and assess the issue. Again, the other company walked us through the issue over the phone and very clearly and directly said it was EXACTLY what we thought it was. They fixed the door in about 30 minutes and charged us $150. It gave us the peace of mind to enjoy our vacation, and also saved us from forking over $1500 for something we didn't need.

Mary Whitmer

Precision put in the garage door opener 16 years ago, and responded immediately. The same great same day service 16 years later. Thanks to Austin Z for his great work and for the wonderful staff on the phones.

Nicholas Varvaro

Tyler was very polite and hard worker. Never slowed down. Got the replacement door panel finished in more than a reasonable time. Excellent work and always confirmed that Precision was here to do right by the customer.

Matt Minotti

Michael was awesome. Highly recommend.

Marcia Berry

The Installer was on time actually a few minutes early which I was happy to do when he called to get an ok. Explanation of the door options and extra repairs needed was clear. It was a no brainer to go with the opener with a battery back up. Quick and efficient work and no mess or old parts left behind. Pricey but a sense of comfort and ease of use eliminates any issues with the cost.

Robert Haluga

Tech: AUSTIN Z. Austin was extremely friendly and answered all questions thoroughly. He explained why he was replacing hardware previously installed and what it should have been. Its unfortunate that we originally used an incompetent contractor. Austin explained what he did and why he did it. We appreciate Austins ability and friendliness.

Anthony M Fraser

Love the two new garage doors. Installation was clean. Highly recommend Precision Garage Doors

Ben Suscinski

They wont repair doors unless theyre in absolute perfect condition. Need a cable fixed, wouldnt repair. Then give me quotes for new doors. There is no reason on this planet a garage door cost 4,000 doors!! Greedy people.

Joyce Wiedie

Fast response. Knowledgeable tech. Throughly explained issues with the garage door . Made installation appt while still at the property.

Marty Mundy

Michael explained all the issues as they were discovered. I needed a new opener unit. It is much smoother and quiet as it operates. I am very pleased with the result!

Sheryl Trumphour

Tyler was professional and helpful. He explained everything about my door malfunction and fixed it for me and replaced my rollers quickly and cleanly. He even had a spare door opener that I could purchase in his work truck so I didnt have to wait for shipping.

Christopher Rosa

Very friendly fast service

Frank Ward

Austin Z. was a thorough technician. He checked my garage door following the power outage and adjusted the springs to the proper tension. He also checked the motor disengage cord for proper operation.

Tony Starvaggi

Garreth Rogers was my technician. He was a class act as far as professionalism and quality of craftsmanship. I would highly recommend him.

Amanda Jones

Tyler was prepared, professional, and kind. He knows his stuff and got the work done quickly. Really appreciate his help!

Greg Bossart

Terrific service! Well done!

Sue Scholten

I couldnt close my garage door. Shaun Sweitzer came that afternoon and fixed it. Im very happy. He was very pleasant and professional. If I have any garage door problems, Precision Garage Door is who I call.

David Brockman

Maxwell, our service technician; was great to work with. Explain things clearly and door is now working great!!

Maryellen Hessel

Tyler Adkins did an amazing job!!! So friendly and knowledgeable. Did a great job!

Gary Fitts

Tyler was very professional and friendly highly recommend this young Man

Parthenia Morrow

Did a nice job in a timely manner. Very professional.

John Hippli

Max Adamczyk was very knowledgable and profession. Clean up all materials assisted with programming extra remote Great experience today John Hippli

Jeff P.

Tyler Adkins did a garage door install for us recently. He was punctual, knowledgeable. He reviewed and explained everything as work progressed. The new door opener works like a charm. It also opened much quicker and is much quieter when opening and closing.

Larry Cogley

Precision Door is my go to garage door service company in Ohio as well as my Florida home, I appreciate their rapid response , courteous service, and skilled installation technicians. I would not hesitate to recommend Precision Door for all garage door servicing and repair

Marshelle Vales

Mike was very professional and the cost was not bad. He fixed my garage door and made me smile. Ty Mike for your service