Shaun Sweitzer
Average: 4.98 stars
Shaun Sweitzer's Bio:
Shaun is a dedicated Precision technician who works hard to provide great service. When he’s not working, he enjoys spending time with his wife, five kids, and five grandbabies. Shaun also loves fishing and being on the boat.
Akron, OH
Steve, thank you for sharing your feedback. We appreciate your comments about our technicians professionalism. We strive to uphold safety standards, but we understand your concerns about repair options. Sometimes our quotes are higher than our competitors, but that is primarily because we are committed to providing our customers with high-quality parts, unparalleled service, availability, and the highest-quality workmanship. We even back it up with the Precision Promise. We always stand behind our work and strive to leave our customers with a safe, secure, and reliable garage door.
Akron, OH
Our technician was Shaun. Incredibly nice, professional, and thorough. Very easy to converse with about the work required and simplifies the work being done in his explanations. The prices are market average, so its going to cost whatever its going to cost. But Precision manufactures their own springs, which made me trust them a bit more. Shaun also finished the project in half the time he quoted me. 10/10 Highly recommend.
- Andrew Meena
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Uniontown, OH
Sean S did a great job of explaining the situation and why certain parts of my garage door was not working. He was thorough and very helpful. Thanks Sean for coming out on a cold Sunday!!!
- Vanessa Freiman
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Fairlawn, OH
Every aspect of my experience with them was professional, well communicated and timely from Shaun to Derek!
- Rae Presz
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Uniontown, OH
The crew who installed our new garage door were great.very polite, very professional and very friendly and answered all of our questions. The only negative was that when they removed the old door opener (which I had planned to save and possibly reuse down the road as it was only a couple years old) they cut off the wire that goes to the wall opening switch right at the top of opener where it goes down inside the opener and I dont think that theres enough room that I can reattach the wire to the opener so that it will be able to work. ButI obviously didnt make myself clear that I planned to reuse the old opener some day. Other than that all is good except I havent received our receipt via email yet. But they were great!
- Bob Jones
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Macedonia, OH
Shaun S. installed a new Genie garage door opener. We are very pleased with how quit it is. Shaun was very helpful in helping us choose the opener that was best for our needs. He was very polite and friendly and we felt comfortable having him in our house. We would definitely recommend Precision Garage Door to family and friends.
- Ellen Savage
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Uniontown, OH
Starting the day, we found our garage door spring had busted!!! Our tech Shaun S. was pleasantly helpful! Precision Garage Door services came within 4 hours and were professional and knowledgeable. Thank you again!!
- Terri Branney
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Akron, OH
Shawn S. did a great job fixing my garage remote to the control panel. Fast and efficient.
- Yamini Adkins
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Akron, OH
Our garage door was broken. I contacted Precision and they set up an appointment that meshed with my time frame. There were numerous text reminders and a picture of the installed. Sean, the installer, was very professional and resolved the issue quickly. I am very pleased with the repair.
- Ken Shillingburg
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Fairlawn, OH
Technician Shaun S. from Precision Garage Door did a fantastic job fixing our broken garage door, on a Sunday no less. He showed up promptly, got the broken garage door open so I could get my car out, and finished the repairs in an hour. He thoroughly explained everything, and was friendly and helpful through the entire process. Thank you Shaun!
- Tamara Traut
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Cuyahoga Falls, OH
- Thomas Millis
Thank you for the great rating! We appreciate your business!
Richfield, OH
Although I was initially unhappy with the product and service I received, Precision Door went out of their way to make it right and handled my complaint both promptly and appropriately. I really appreciated this and would recommend them to others.
- Jessie Hill
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Tallmadge, OH
Austin was very pleasant & efficient in analyzing my problem. He corrected it quickly and was on his way!
- David Seckel
Hi David, thank you for sharing your experience with Austin! We're glad to hear that he was able to efficiently address your issue. If you have any further questions or concerns, please don't hesitate to reach out. We appreciate your feedback and hope to assist you again in the future. Thank you for choosing Precision Garage Door!
Akron, OH
- Nadine Bagley
Thank you for taking the time to leave Precision Garage Door of Akron a great rating!
Lodi, OH
We had a new door installed today and our installer was very personable, professional and efficient. We paid significantly less than what was quoted at a big box store and we got more options presented to us as part of our price and a much better warranty. We very highly recommend Precision for your overhead door needs!
- Angela Weber
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Tyler and Paul did a great job Hardworking and courteous. They should be commended!!
- Mike Smith
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Akron, OH
Updated in July 2023: Gareth Rogers and Michael (whose last name I did not catch) came out today to repair the actual metal door, which had been bent though my children's misadventures. Gareth and Michael were professional, polite, and comprehensive. They performed the repairs very quickly and had me come outside to review them with me. We noticed that the keyed manual release mechanism stuck a tiny bit when going back into the door. They immediately saw that this needed to be fixed, explained what they were going to do, got out their drill and other equipment and started in on the fix. 5 minutes later they walked through a second inspection with me, and everything was perfect. Thank you again, Precision! ADDENDUM - Gareth let me know that Precision has changed at the corporate level - their actual location is still a locally owned franchise. They honor existing lifetime warranties, but may not keep the original records. He immediately asked the office to send me the original paperwork with my new invoice, but make sure you have your old paperwork. ORIGINAL REVIEW FROM May 2018 - Also was 5 stars: Tyler Barnhart came out to my house when I had an issue with my 15-year old garage door (NOT done by Precision). He solved my immediate issue, and explained the benefits of a new door. He was patient with our schedule, and came out to speak to my wife and me a few times. He was knowledgeable, polite, and not pushy at all. We signed a contract and made a down payment. Today, several few weeks later (Precision was ready to install very quickly after signing, but we had to schedule around other home repairs) Tim Dunne and his crew came and had the new door installed in a few hours. Tim was as polite and professional as Tyler. He took a TON of time walking me through the remote, the access panel, and made some last minute adjustments to the key entry - he stayed until everything was working exactly as it should, and answered all of the (probably dumb) questions I asked. Exceptionally fair pricing, wonderful techs, great service and a lifetime warranty - Thank you, Precision!
- Robert Core
Thank you Robert for taking the time to write out your 5 star review of Precision Garage Door and our great employees, Tyler, Tim and his crew! We are glad that you found our products and service to be exceptional and appreciate the kind words!
I'll start with the positive. The technician was on time, nice and professional, and just doing his job. That's it. The rest: My 19 year old basic Wayne Dalton double garage door had the original internal spring break. Tech noticed a small dent (less than 3 inches) on the outside of the bottom panel, 1-inch was actually compromising the single layer of steel having an extremely small split in the metal. Apparently it's Precision policy that a door cannot be worked on if the door is "compromised," due to liability. The only solution offered to me was to buy a completely new door. I asked about replacing just the bottom panel - no. Repairing or reinforcing the split - no. There was no liability waiver I could sign. Cost of spring replacement would have been about $1,200. Full door started at $2,670 going up to $4,833. If that's their policy, fine. It's up to each customer to make their own decision and get multiple quotes, or not. But beware, this could be seen as predatory. The tech left. I called an actual local company that isn't a franchise of a national company like Precision. I asked if they'd replace the spring on a door with a 1" tear in the steel of the bottom panel. They said absolutely. I've since learned a Precision rep in Phoenix, AZ, was exposed by Dateline (in 2011 from my own Googling) for "overcharging for unnecessary repairs, high-pressure sales tactics, replacing parts that don't need replacing, poor quality workmanship, and not being upfront about pricing." I would absolutely call that my experience. The local door company ended up charging me $600 and I'm incredibly happy with the quality of work and quality of materials. That cost even includes reinforcement of the bottom panel. Proceed with caution.
- Steve Sedlock