Frequently Asked Questions

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Business Info

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Company Information

Company Name: Precision Garage Door of Akron

Locations:

929 W Waterloo Rd, Akron, OH 44314

Website: https://www.precisiondoorakron.com/

Main Phone Number for Customers: (330) 721-8882

Online Booking Link: https://www.precisiondoorakron.com/book-now/

Contact Form Link: https://precisiondoorakron.com/contact

Customer Service Availability: 24/7 Live Operator
Holidays we're closed:

  • New Years day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

National Affiliation: Locally owned and operated, backed by the Precision Door Service national franchise.

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Business Hours (exact days & times)

Business Hours (exact days & times): Service Hours: Monday - Sunday, 8:00 AM - 8:00 PM Phone / Contact Hours: 24/7 (calls answered any time) Showroom Hours: Monday - Friday, 8:00 AM - 4:00 PM; Saturday & Sunday by appointment
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Do you offer emergency service or same-day availability?

Yes - we provide emergency service and same-day repair. During normal business hours, we guarantee to arrive within 4 hours for repair jobs, or we will waive the service fee. After hours, customers may call our main line or use the emergency contact for dispatch. 

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Service Area

Primary Service Region: Akron Ohio and the Surrounding Area, including Canton, Cuyahoga Falls, Brunswick, & Mansfield

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What towns do you service?

  • Akron: 44301, 44302, 44303, 44304, 44305, 44306, 44307, 44308, 44309, 44310, 44311, 44312, 44313, 44314, 44315, 44319, 44320, 44321, 44325, 44326, 44328, 44333, 44372, 44396, 44398
  • Alliance: 44601
  • Alvada:44802
  • Apple Creek: 44606
  • Arcadia: 44804
  • Arlington: 45814
  • Ashland: 44805
  • Attica: 44807
  • Atwater: 44201
  • Aurora: 44202
  • Bakersville: 43803
  • Baltic: 43804
  • Barberton: 44203
  • Beach City: 44608
  • Bellville: 44813
  • Benton Ridge: 45816
  • Big Prairie: 44611
  • Blissfield: 43805
  • Bloomville: 44818
  • Bluffton: 45817
  • Bolivar: 44612
  • Brady Lake: 44211
  • Brewster: 44613
  • Brunswick: 44212
  • Bucyrus: 44820
  • Burbank: 44214
  • Butler: 44822
  • Butler: 44822
  • Canal Fulton: 44614
  • Canton: 44701, 44702, 44703, 44704, 44705, 44706, 44707, 44708, 44709, 44710, 44714, 44718, 44721, 44735, 44750, 44767, 44799
  • Cardington: 43315
  • Carey: 43316
  • Charm: 44617
  • Chatfield: 44825
  • Chesterville: 43317
  • Chippewa Lake: 44215
  • Clinton: 44216
  • Conesville: 43811
  • Coshocton: 43812
  • Crestline: 44827
  • Creston: 44217
  • Cuyahoga Falls: 44221, 44222, 44223
  • Dalton: 44618
  • Danville: 43014
  • Deerfield: 44411
  • Dennison: 44621
  • Diamond: 44412
  • Dover: 44622
  • Doylestown: 44230
  • Dresden: 43821
  • Dundee: 44624
  • East Canton: 44730
  • East Sparta: 44626
  • Edison: 43320
  • Fairlawn: 44334
  • Findlay: 45839, 45840
  • Forest: 45843
  • Fostoria: 44830
  • Fredericksburg: 44627
  • Fredericktown: 43019
  • Fresno: 43824
  • Fulton: 43321
  • Galion: 44833
  • Gambier: 43022
  • Garrettsville: 44231
  • Glenmont: 44628
  • Gnadenhutten: 44629
  • Green: 44232
  • Green Camp: 43322
  • Greentown: 44630
  • Greenwich: 44837
  • Harpster: 43323
  • Hartville: 44632
  • Hayesville: 44838
  • Hinckley: 44233
  • Hiram: 44234
  • Holmesville: 44633
  • Homerville: 44235
  • Homeworth: 44634
  • Howard: 43028
  • Hudson: 44236, 44237
  • Iberia: 43325
  • Jenera: 45841
  • Jeromesville: 44840
  • Keene: 43828
  • Kent: 44240, 44242, 44243
  • Killbuck: 44637
  • Kimbolton: 43749
  • Kirby: 43330
  • La Rue: 43332
  • Lake Milton: 44429
  • Lakemore: 44250
  • Lakeville: 44638
  • Limaville: 44640
  • Litchfield: 44253
  • Lodi: 44254
  • Loudonville: 44842
  • Louisville: 44641
  • Lucas: 44843
  • Macedonia: 44056
  • Magnolia: 44643
  • Mansfield: 44902, 44903, 44904, 44905, 44906, 44907
  • Mantua: 44255
  • Marion: 43301, 43302
  • Marshallville: 44645
  • Martel: 43335
  • Martinsburg: 43037
  • Massillon: 44646, 44647, 44648
  • Maximo: 44650
  • Mc Comb: 45858
  • Mc Cutchenville: 44844
  • Medina: 44256, 44258
  • Melmore: 44845
  • Middlebranch: 44652
  • Midvale: 44653
  • Millersburg: 44654
  • Mineral City: 44656
  • Minerva: 44657
  • Mogadore: 44260
  • Morral: 43337
  • Mount Blanchard: 45867
  • Mount Cory: 45868
  • Mount Eaton: 44659
  • Mount Gilead: 43338
  • Mount Hope: 44660
  • Mount Vernon: 43050
  • Munroe Falls: 44262
  • Nankin: 44848
  • Nashville: 44661
  • Navarre: 44662
  • Nevada: 44849
  • New Bloomington: 43341
  • New Haven: 44850
  • New Philadelphia: 44663
  • New Riegel: 44853
  • New Washington: 44854
  • Newcomerstown: 43832
  • Newton Falls: 44444
  • North Benton: 44449
  • North Canton: 44720
  • North Lawrence: 44666
  • North Robinson: 44856
  • Northfield: 44067
  • Oceola: 44860
  • Ontario: 44862
  • Orrville: 44667
  • Paris: 44669
  • Peninsula: 44264
  • Perrysville: 44864
  • Plainfield: 43836
  • Plymouth: 44865
  • Polk: 44866
  • Port Washington: 43837
  • Randolph: 44265
  • Ravenna: 44266
  • Rawson: 45881
  • Republic: 44867
  • Richfield: 44286
  • Rittman: 44270
  • Robertsville: 44670
  • Rootstown: 44272
  • Sandyville: 44671
  • Seville: 44273
  • Shauck: 43349
  • Shelby: 44875
  • Sherrodsville: 44675
  • Shiloh: 44878
  • Shreve: 44676
  • Smithville: 44677
  • Somerdale: 44678
  • Southington: 44470
  • Spencer: 44275
  • Sterling: 44276
  • Stillwater: 44679
  • Stone Creek: 43840
  • Stow: 44224
  • Strasburg: 44680
  • Streetsboro: 44241
  • Sugarcreek: 44681
  • Sulphur Springs: 44881
  • Sycamore: 44882
  • Tallmadge: 44278
  • Tiffin: 44883
  • Tippecanoe: 44699
  • Tiro: 44887
  • Trinway: 43842
  • Tuscarawas: 44682
  • Twinsburg: 44087
  • Uhrichsville: 44683
  • Uniontown: 44685
  • Upper Sandusky: 43351
  • Valley City: 44280
  • Van Buren: 45889
  • Vanlue: 45890
  • Wadsworth: 44281, 44282
  • Walhonding: 43843
  • Walnut Creek: 44687
  • Warsaw: 43844
  • Wayland: 44285
  • Waynesburg: 44688
  • West Lafayette: 43845
  • West Salem: 44287
  • Westfield Center: 44251
  • Wharton: 43359
  • Willard: 44888, 44890
  • Williamstown: 45897
  • Wilmot: 44689
  • Windham: 44288
  • Winesburg: 44690
  • Wooster: 44691
  • Zoar: 44697
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Are you licensed & insured?

Yes, Precision Garage Door of Akron is fully licensed and insured. 

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How long have you been in business?

Precision Door Service's franchise network began in 1997. The local Akron location has been operating continuously since 2013.

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Can I book an appointment online?

Yes, customers can book service online via the "Book Now" option on the site. https://www.precisiondoorakron.com/book-now/

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Do you offer any discounts?

Yes, Veteran, Military, Educator, Senior Citizen, First Responder

Garage Door Repair

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What types of repairs do you offer?

Our experienced and reliable technicians are experienced professionals who fix garage doors, including: 

  • Broken spring replacement. 
  • Torsion and Extension springs 
  • Cable repair / replacement 
  • Roller replacement Panel repair 
  • Track alignment, adjustment and Hinge repair 
  • Sensor / safety eye repairs 
  • Opener repair (common items) 
  • Weatherseal replacement 
  • Sagging door / balance adjustment 
  • Noise Reduction and Tune-ups 
  • Emergency Service
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Do you charge a service fee? If yes, how much is it, and is it waived with any service?

We do not charge a service fee if work is completed. If no work is completed there would be a $75 service fee. The technician will come out, assess the issue, and give you an exact quote before starting any work.

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How do customers know if their garage door needs repair vs. replacement?

Once you're satisfied with the appearance of your garage door, we can restore its functionality to like-new condition and in many cases, even better. That's because some high-quality aftermarket parts perform better than the original components. However, if you're unhappy with the door's appearance or insulation performance, it may be more cost-effective and practical to consider a full garage door replacement.
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How fast can you usually perform a garage door repair after a customer contacts you?

We aim for same-day or within 4 hours during regular business hours.

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Do you carry parts for all major garage doors, or do any parts require special ordering?

We stock a wide range of parts: springs, cables, rollers, hinges, openers and their components. In rare cases for specialty or custom doors, certain parts may require special ordering - but we will inform customers upfront. We can complete the repair in a single visit nearly every time.
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What causes most garage door spring failures, and what's your approach to replacing them safely?

Most spring failures result from metal fatigue, extreme temperature cycles, or lack of maintenance (e.g. unlubricated parts). Installing springs safely requires precise measurement, matching spring strength (torque), and proper tools. Our technicians use industry-approved safety procedures, ensure tension is balanced, and test multiple cycles before finishing. We repair both torsion and extension springs.

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How do I know if my garage door spring needs to be replaced?

Signs include:
  • Loud bang or snap when opening or closing
  • The door opens partially then stops or falls
  • Visible gap or separation in the spring
  • Uneven or crooked movement
  • Door is very heavy to lift manually
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What is the average cost of a spring repair?

The average cost of a garage door spring repair ranges from $200 to $400, including parts and professional installation.


The exact price depends on the size and weight of your garage door, which determine the type of spring needed.


We provide quotes before any work begins, and all repairs are completed by highly trained technicians experienced in both torsion and extension spring systems to ensure safe and reliable operation.

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What are the costs of other typical garage door repairs?

We offer affordable and competitive pricing for 

  • Cable replacement 
  • Roller/hinge replacement 
  • Panel repair or replacement 
  • Track Alignment 
  • Opener Repair 
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Do you offer warranties on repairs? If so, explain what is covered and for how long.

Yes. We back our repair work with warranties covering parts and labor for the repaired component (e.g. springs, cables) for a specific period. The length of the warranty depends on the repair.

New Garage Doors

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What types of new garage doors do you sell and install?

We offer a broad selection including: 

  • Standard steel doors 
  • Carriage house / carriage-style doors 
  • Modern contemporary doors 
  • Custom wood doors 
  • Insulated sectional doors 
  • Specialty/custom designs
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What brands of garage doors do you offer?

We typically recommend CHI & Amarr garage doors because of their durability, warranty and aesthetics. If there is a specific manufacturer that you need, please let us know, as it is likely we can get it for you.

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Do you do same day garage door installs?

Yes, we can install a new garage door for you in as little as 24 hours.

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Can customers design their door online or see style samples before buying?

Yes, customers can view style galleries and options in our online garage door showroom. You can visit at https://precisiondoorakron.a2o-stats.com/garage-door-gallery. You can select up to 7 garage doors by clicking the plus button and get a free quote.

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Is there a fee for garage door estimates?

No - new door estimates are free. 

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Do you offer warranties on a new garage door?

Yes - new doors come with manufacturer warranties (for panels, hardware, springs, etc.) plus our workmanship guarantee.
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What forms of payments do you accept? What credit cards? Checks? Cash?

We accept major credit cards (Visa, MasterCard, Discover, American Express) as well as checks and cash.
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Do you haul away my old garage door?

Yes - we remove and dispose of your old door as part of the installation process.
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Do You Install Locks for Garage Doors?

We install a few different garage door lock types. Your technician will go over options on-site to determine which garage door lock is the best fit for you and your particular garage door.

Garage Door Openers

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Do you install new garage door openers? If so, what brands or types do you install?

Yes! We install a full range of LiftMaster® and Genie® garage door openers.

Our openers include belt-drive, chain-drive, and wall-mount motors — all designed for quiet, reliable performance and built with the latest smart technology and battery backup options.

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What is the starting price for a new opener?

BasicChain-drive opener, standard 8' x 7' single garage door, minimal extras~$300-$400
Mid / PremiumBelt-drive or quiet motor, WiFi/Smart control, battery backup, 1-car standard door~$400-$550
Ultra / SmartDirect-drive or wall-mount unit, heavy door (2-car or oversized), built-in camera, full smart integration~$550-$800+

* These are estimates; actual quotes will vary based on door size, job complexity, and brand selected.

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How can a customer tell if they need a new opener vs. a repair?

Symptoms that suggest replacement include: 

  • Frequent breakdowns or recurring problems
  • The opener is very old and lacks modern safety features 
  • It cannot handle the weight/load (e.g. with heavier insulated doors) 
  • The cost of repair approaches the cost of a new opener
  • Lack of battery backup or smart features that they want
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What's the most popular opener type in your area, and why?

The belt drive (quiet, smooth) openers are popular in residential areas because they operate quietly and reliably. Also smart WiFi-enabled openers are in demand for convenience and remote control.
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Do you install smart garage door openers? If yes, what features do they include?

Yes — we install smart openers that include: 

  • WiFi connectivity / remote control via smartphone 
  • Battery backup Integrated cameras or motion-activated lights (e.g. LiftMaster Secure View) 
  • Energy-efficient motor designs
  • Security features (rolling code technology)
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Do you offer opener repairs? If so, what common issues can you fix?

Yes — common repairs include: 

  • Broken gears / sprockets 
  • Sensor / photo eye misalignment 
  • Remote control / keypad replacements 
  • Chain / belt adjustments or replacement 
  • Motor repair or replacement 
  • Limit / travel adjustments
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Do you offer any warranties or support for new opener installations?

Yes - new openers come with manufacturer warranties, and we back installations with workmanship guarantees.
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Do you offer same day garage door opener installation?

Yes - if stock and schedule allow, we strive for same-day or next-day installations.

Maintenance & Tune-Ups

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Do you offer garage door tune-ups or maintenance services? If so, what's included in a typical visit?

Yes — our maintenance visits typically include: 

  • Inspection of springs, cables, rollers, hinges, and tracks 
  • Lubricating moving parts 
  • Balancing and safety testing 
  • Adjusting limits and travel 
  • Checking weather seals and sensors 
  • Tightening bolts and hardware
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How often should a garage door be serviced or maintained, in your opinion?

We recommend servicing at least once per year, though in harsher climates or heavy-usage settings, twice annually is ideal.
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What are the benefits of regular garage door maintenance?

  • Extends the life of springs, cables, rollers, and opener 
  • Reduces noise, friction, and wear 
  • Prevents unexpected, costly breakdowns 
  • Ensures safe and reliable operation 
  • Maintains warranty compliance (on many systems)

Reputation, Trust, & Local Proof

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What makes your company different from other garage door companies in your area?

Our goal has always been simple — to be the best garage door company in every way that matters to our customers.

We start with highly trained, professional technicians who take pride in doing the job right the first time. As a result, we’ve become the most-reviewed garage door company in the area, earning over 1,000 Google reviews and maintaining an impressive 4.8-star rating.

We also understand that when your garage door stops working, time matters. That’s why we offer the fastest service in the industry..

We stand behind all of our work with a full warranty, giving you complete peace of mind from start to finish.

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What do your customers often say they appreciate most about your service?

  • Prompt arrival and fast repairs 
  • Polite, professional technicians 
  • Clear explanations and no hidden fees 
  • Quality parts & workmanship 
  • Warranty support and follow-through
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What are 2-3 things first-time customers should know about working with you?

  1. You can book online or call 24/7. 
  2. We will waive the service fee if any work is completed.
  3. We stand behind our work with warranties and use high-quality parts.
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Where can I leave a review?

If you have a Google account, please leave a review on Google: https://search.google.com/local/writereview?placeid=ChIJ27LDtMgrMYgR6q0xEldwHXw If not, please contact the office for alternative review options

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Where can I read reviews?

Following every job, we ask a customer to review our business. You can read these reviews at: https://www.precisiondoorakron.com/reviews

Akron Area (330) 238-3266
Alliance Area (330) 238-3283
Aurora Area (330) 238-3346
Brunswick Area (330) 238-3298
Cuyahoga Falls & Kent Area (330) 238-3314
Canton & Massillon Area (330) 238-3742
Medina Area (330) 238-3340
Wadsworth Area (330) 238-3790
Precision Garage Door of Akron
Office: (330) 721-8882
929 W Waterloo Rd
Akron, OH 44314