Read what people are saying
about Precision Garage Door
Precision Garage Door of Akronhas received 735 reviews, averaging 4.96 Stars:
Copley, OH
I'm sorry your interaction with us was less than perfect. It is always our intention to go above and beyond for our customers. We would appreciate the opportunity to discuss this with you, if you would call our office Monday through Friday, 8am-4:30pm. We look forward to the chance to clear this up for you.
Hudson, OH
Very responsive, knowledgeable and did great work. Michael was a great technician, would highly recommend!
- Andrew Shamblin
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Canton, OH
- Roy Schminky
Thank you for the great rating! We appreciate your business!
Ravenna, OH
Austin was friendly, professional, and efficient. He got my door up and running quickly. Great experience!!
- Staci Lowden
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Akron, OH
Derek did a great job with the installation of my two garage doors. He was friendly and professional and walked me through all the information I needed.
- Stacey Nofziger
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Hudson, OH
- John Pope
Thank you for taking the time to leave Precision Garage Door of Akron a great rating!
Akron, OH
I had an excellent experience with Precision Garage Door. Woke up on a Saturday morning to find my garage door completely stuckwouldnt open or close. After trying (and failing) to troubleshoot it myself, I called Precision, and they sent a technician out the same day! Tyler arrived promptly, diagnosed the issue in minutes (a disconnected wire), and had everything fixed quickly. The repair was smooth, professional, and cost $190 for the service call. No upselling, no delaysjust honest, efficient work. If you need garage door repairs, I highly recommend Precision (and Tyler!). They turned a frustrating situation into a quick, hassle-free fix. Will definitely call them again if I ever need service!
- Kevin Feldt
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Akron, OH
Woke up to a broken tension spring, called precision at 7 am, by 830 Max was here, and it was completed by 10! replaced the spring, drums, rollers etc. Great customer experience, Max was knowledgeable and easy to work with
- Michael Jones
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Streetsboro, OH
Excellent, speedy service. VERY POLITE service tech. Have recommended to neighbors.
- Daniel Ziegler
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Aurora, OH
A very professional experience. The technician, Tyler was personable and explained everything he was doing. Both garage door openers were installed quickly and programmed with hours.
- Phil Anders
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Kent, OH
Austin was knowledgeable, pleasant and most helpful.
- Paula Snyder
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Stow, OH
I had a satisfactory replacement and install of a new quality garage door in March. When I became concerned about something that turned out to be my own lack of knowledge, Derek Larch came back out to answer my questions and was very kind and informative about it. I'm confident that Precision will be there for any needs that come up. They are a great company to work with.
- Cherry Long
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Akron, OH
Service techs were friendly and accomodating. They were respectful of our home and did a good job installing the door. We noticed a couple of things that needed to be adjusted and they came out the very next day to handle it.
- Micah Kraus
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Medina, OH
- Robert Hanford
Thank you for the great rating! We appreciate your business!
Canton, OH
They wanted to charge $75 for an estimate for repairs, are you kidding me. Just to give an estimate to decide if you will be using their services or NOT.
- Dr Dave
Uniontown, OH
Efficient, friendly and a thorough assessment and repair!
- Andy Paquet
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Stow, OH
Tyler was quick, efficient, and professional. He explained everything and offered multiple options, as well as explaining the pros and cons of each.
- Heidi Beck
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Cuyahoga Falls, OH
IMPRESSED WITH NOWLEDGE OF AND DOOR REPAIR SERVICE OF GARRETH ROGERS WITH PRECISION DOOR OF AKRON.
- William Thompson
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Northfield, OH
Great job. Fair price. Austin did it quickly. The only thing is that you don't offer a warranty on the springs. Could someone please explain that to me? Thank you.
- Peter Zurowski
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Aurora, OH
Austin did a very good job fixing our garage door!
- Mary Ann Mooney
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Tallmadge, OH
Work was fine. Just make sure you get second quote. High priced.
- George Leidal
Thank you for your feedback, George. We're glad to hear the work met your expectations. We strive to provide competitive pricing, and we appreciate your advice for others to compare quotes. Your insights help us improve our services.
Akron, OH
Shaun Sweitzer did a wonderful job. A very friendly gentleman. Is super professional. Precision garage door you have a wonderful worker.
- Angela Mccullen
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Canton, OH
Tyler Adkins & Harry came to check out my keypad that wasn't working. After getting it working, they discovered a couple metal brackets on my garage door were broken, which if left unattended would have resulted in a more extensive repair & downtime. They replaced the brackets, made sure all of my concerns or questions were answered. Very pleasant, very punctual. Would highly recommend Precision Garage.
- Donna Collingwood
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Canton, OH
Very informative fast and efficient
- Robert Cox
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Akron, OH
Shaun did a great job. Our door needed new cable, spring, rollers, etc. Shaun told me what it needed and what it would cost upfront. He was knowledgeable, skilled and friendly!
- Mike Flaherty
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Cuyahoga Falls, OH
Max Adamczyk arrived at my house at 10:00am looked at the aged unit and found it needed replaced.Max had everything he needed in his van and replaced the old unit with an Genie Unit the affordable unit with quality and Max explained the difference between getting one low cost unit from an home improvement store to the Genie Unit. He was very professional and I was impressed by the work he did installing the new garage unit.
- David Kimball
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Medina, OH
- Jack Arnold
Thank you for taking the time to leave Precision Garage Door of Akron a great rating!
North Canton, OH
Tyler Adkins was very courteous, knowledgeable and helpful in explaining the problem and giving tips on some preventative maintenance. Extremely professional.
- Daniel Hahn
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Barberton, OH
We ran into a stressful situation where our garage door went off track during a power outage as we were leaving for vacation. It seemed like something we may have been able to fix ourselves if we had the right tools, but we were in a hurry to leave and did not have the patience or time to attempt to fix it. However, our door was left partially open due to the misalignment, and we were concerned about leaving it that way for a week while we were out of town. We decided to call to see if someone could fix it sooner than later, rather than wait until we returned from vacation. We were thrilled that Precision could come out and assess the issue in a matter of hours, and we made arrangements to work with them through our housesitter, since we had to hit the road immediately to make our trip. It started off smoothly, but that turned out to be the only positive from our experience. The technician talked us through the issue over the phone, but then he stated the company policy was to not repair existing systems that were not installed by their own company. This seemed pretty ridiculous because it was a fairly simple and obvious fix that needed to be done, per our limited experience and knowledge of the system. He tried to sell us an entirely new set of springs, rails, and more at a price tag of $1500. We weren't sure if this was an attempt to take advantage of our particular situation/desperation, or just a regular business practice for them. This was an obvious red flag to us, based on what we assumed to be a relatively straightforward and simple repair. We decided to just pay them the $75 service fee and figure out something else. We called another local repair company (not part of a major chain) to come out and assess the issue. Again, the other company walked us through the issue over the phone and very clearly and directly said it was EXACTLY what we thought it was. They fixed the door in about 30 minutes and charged us $150. It gave us the peace of mind to enjoy our vacation, and also saved us from forking over $1500 for something we didn't need.
- Kerry Ward
Kerry, we sincerely apologize for your experience. It's disappointing to hear about the service you received, and we appreciate your feedback. We aim to provide transparent and fair solutions for our customers. Your comments will help us improve our approach and ensure better service in the future. Thank you for sharing.
Wadsworth, OH
Max did very good fast work. Max was knowledgeable and easy to talk with.
- Myron Hines
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
If I could give no stars, I would. Im usually not one to complain, but I had a terrible experience with this company. Precision installed the garage system, so I called them when we had an issue with our door. The technician arrived without any intention of fixing the problem but rather trying to sell me a new system. He attempted to fix the issue and claimed he had never seen anything like it before. He then informed me that they no longer carried the same manufacturer, and everything would need to be replaced. I called a competitor, and they quickly identified that the belt was simply bound. They resolved the issue in just 15 minutes.
- Kevin Daugherty